Is it possible to Re-enter contacts to the same workflow?
Contacts sign up on our website to get our event brochure. However it’s common to have them filling the form multiple times, so we need to trigger the email to send the event brochure multiple times. We are wondering if by creating a conditional workflow
Updating a field with two fields in same modules(Lead)
Hi there, I'm trying to create a function which updates a module with two fields combined in Lead. I have a [Company] field which I use as household name in lead. What I want to achieve here is to put Lead's Name[Last_Name&First_name] into [Company].
1 vote per ip
Is it possible to limit an ip address to vote only once? The cookie vote only once policy is really easy to avoid opening incognito windows Thank You
submit button settings - email address
Is it possible to have the results of each survey sent to a different email? Surveys I create will be for different subjects and need to be sent to different people to track. Thank you in advance for your help.
how many business manager i could put on Zoho social?
devo aggiungere more than one Facebook business manager account to my Zoho social. grazie fo the attention, kind regards. giovanni
Menu "Connections" is missing and calls in custom functions to other Zoho services fail with code 14
Greetings, since three days the REST calls to Zoho Books via custom functions fail with the following error message: {"code":14,"message":"Invalid value passed for authtoken."} I wanted to refresh or renew the integration with Zoho Books but noticed
Call log
I need to know if there is an option when when our sales department logs a call into Zoho CRM, if there is a way to automatically send and email to me that says a call has been logged? Instead of them having to send a separate email after a call saying that they made a call? Please help.
GET /api/v1/tickets return err500 when sending fields parameter
When i call GET /api/v1/tickets and fill in the "fields" parameter, i get response code 500. When i remove the parameter, everything is fine. not working: GET /api/v1/tickets?from=1&limit=100&fields=contactId%2Cstatus&include=assignee working: GET
Email Identifier
How can I determine where responses come from automatically? I realize results include IP address, but can it also include their email address used to send the survey link? For example: Survey sent to john@email.com His survey results include john@email.com
Unable to disable new ticket creation notifications for agent
I've got an issue where one of my managers are receiving notifications for every ticket created across my desk platform. I've read and applied the following recommendation with no luck https://help.zoho.com/portal/en/community/topic/disabling-email-notifications-for-certain-agents
Can I stop the opt-in/subscription confirmation email from being compulsory?
Hi there, I have just built a new website for our company on Webflow. We have several website 'contact forms' (WebFlow based contact forms) that are for different applications based on the user's needs. These could include: • Subscribing to our
Unable to reach the server. Please check your network connections.
dear zoho, Unable to reach the server. Please check your network connections. on my mail please fix the problem of my mail bill-desk@appscharge.com
Zoho Desk - New ticket creation on closed ticket
Is there a way to set up the system so that a new ticket is created if the ticket was taken to closed status? Sheila Walton AdvanceOnline Solutions.
Profit & Loss Statement
I am new to Zoho Books. When I run a P&L statement, cost of goods is always shown with a zero balance. In my items, I have set up my COG account. I have about 25 invoices so far, but none have generated COG data for this report. Any ideas what I am
automatically remove obsolete "out-of-office" entries
I recently came back to the staff' settings for "out-of-office" times in Z Bookings. Unfortunately I found lots of obsolete "out-of-office" times in my staff profile. Can you please add a feature to automatically remove all obsolete "out-of-office" entries
Success message after updating record via edit record
I have set up a stateless form so that the user can pick a record from a picklist and then be taken directly to Record Edit mode, using the guidance given (http://www.zoho.com/creator/help/views/editing-records-via-record-id.html) However, when the user clicks on Update at the bottom of this page they are taken to a page with the message 'Data updated successfully' (https://creator.zoho.com/appcreator/jsp/successpage.jsp) which leaves the user stranded, instead of the usual pop up message. Is there
5.1.8 Error - Outgoing email blocked
This lasts for 3 days already. Can this problem be solved ASAP please?
Suggestions Filters on contacts picking lists does no work properly
Hi, List of possible inputs in the Contact picking list does not work properly. Find attached an exemple with a guy with first name is "Jean-Luc LastName" i was searching for. With value = "Jea" as input, "Jean-Luc LastName" is not selectable while i
Zoho Sign Completion Certificate Using Flash
We recently needed to open a completion certificate pdf and since Flash Player's EOL the file will no longer open. Is there a workaround for this problem?
Showing "from" name in received emails
In Mail, when I receive an incoming email, the "from" shows the email address of the sender, instead of the name. For instance, in the Original Message information of a recent email, I see the following: Leadership Freak <comment-reply@wordpress.com>
Import zipped eml
Hi there, I was trying to import the mail to server using import function When I upload a smaller size of eml (zipped) it has gone through with log. but when i try 40mb 100mb+ then after the process bar complete there is no log in import history and
Zoho forms signature field in Zoho writer
Hi, I have tested lately Zoho Forms and Zoho Writer. In Zoho Forms there is a under Advanced Fields a field named Signature and I like it, because it gives the possibility to the person to sign/draw with the finger on the mobile phone touch screen. Now, I have a big Microsoft Word document with fillable fields which is juts perfect for Zoho Writer. It is prepared now and has at bottom a place for Signature. The problem that I have is: - The Signature field from Zoho Writer is for me
Not recieving sent mail!
Hello! I have sat up Zoho Mail and I am having issues recieving mail. I can send emails, but I cannot recieve them. I am somewhat new to Zoho Mail. What did I do wrong?
Inbound email does not work koiture.design **need help**
Hi, I just set up my account with Zoho. I am able to send out emails from my account but inbound emails do not work. I receive a 553 Relaying disallowed error. Can you please help me solving this? Kind regards, Tomasz
IP Range for Webhook Whitelisting
HI, Can I please get a range or list of IPs that I can use to Whitelist IPs for Webhooks? Also, is there a way to automatically get notified if that list changes? Thanks, Sayanti
How can I change my photo in the e-mails?
I put a photo in zoho, but it doesn't appear when I send the e-mails, how can I fix this? (or put correctly) The image is how it appear and what I wanna change
How to delete a custom Service?
How do I delete a custom Service?
need help with a formula field
Hello, I have the following two formulas in a field I want to run the first one if the field titled Side = Long I want to run the other one if the field titled Side = Short Here are the two formulas, how would i get this formula written correctly? ((input.Closed_Price
calculating days, hours, minutes
i have the following equation worked out, but it is not subtracting the time used in days portion of it and adding that into hours in the hours part of it (((input.Closed_Time - input.Open_Time)) / (1000 * 3600 * 24)).toLong() + " Days " + (((input.Closed_Time
Adding a new field to an existing report - it doesn't appear
There are sometimes when I will develop a form and set up a report, but then need to add a new field. When I attempt to add this new field to the existing report it just isn't there - I am a developer so have full access to all view/edit/delete permissions
Moving Stateless Form Button
Is there anyway to move the buttons on a stateless form ? Rather than be below I'd rather the buttons be on the right ... is this possible
Valid email adresses with hard bounce statuts
Hello Our client asked us a question regarding hard bounce They sent a campaign and had verify they email adresses list According to their report, some of these email adresses returned as hard bounce but email adresses are correct and the contact are
ShipStation Flow incorrectly requires the state code and the country code
Hello, Just wanted to pass along... The ShipStation module should not require state codes or country codes, as these fields are not required by the ShipStation API. If the country code is not populated, it will be assumed to be that of the shipper. If the state code is not defined, ShipStation will populate it based on the zipcode. Thanks, Bryan
How to find new contacts (not existing in any other lists) entered in a list? And filter the contacts based on the date they subscribed?
Hi, I searched everywhere but not able to find a solution. Is there a way I can filter the contacts that are new to my account? I can see an overview in the dashboard that shows the number of new contacts, but that's not clickable and I am not able to
Mas Update "Account Name" field of Contacts
A number of contacts were added without an Account Name details. I wanted to add all of the contacts to the correct account using the "Mass Update" Function. However, the "Account Name" field is not one of the options that I can select to mass update. Is there a reason for this? Is there a way I can mass update the "Account Name" of a contact?
Smart Links
Is there any way to turn off Smart Links? Or even manually remove the link individually? Maybe this is more of a general iOS question (I'm using iPhone app). Zoho turns "Grateful Dead" into a link that doesn't go anywhere, and I can't stop it from doing that--iOS in other apps is not doing that.
I need a date calculated column based on time column
Hi, I have a time column, where I have: - Time of some event (order creation) in a format 2018-11-13T18:04:47+0100 (plain text) - I need to create a column containing only a date 2018-11-13 (date) I try to use a calculated column with a formula using
Convert CSV to JSON
I always rely on questions. Thank you for your response. It is a question, but this time it is dealing with the internal API, but the content that pulled the API will be CSV. I would like to change it to Json format, but is there a way? It's very troubled….
Create a task on a account via function
I'm trying to create a function for accounts that creates a task based on certain conditions and processes (that's why it's not possible to just use a workflow). Everything seems to be working fine, with the exception of the task creation. Does anyone
CRM App with Android
We are resetting up the use of call logging within the CRM app on the outside reps phones. Currently they are tied in the office to the CRM (desktop) and automatically log anytime someone calls our office. When someone calls our office and it "logs"
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