Why is my email being rejected in 2020?
I do not send emails very often (10 - 20 times per week average). Since January I keep getting responses such as the below: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Tue, 14 Jan 2020 12:42:28 -0800 from sean@mxx.com [sean@mxx.com] ----- The following addresses had fatal errors ----- [Status: Error, Address: <cxxxe@cxx.ie>, ResponseCode 451, 4.7.500 Server busy. Please
Successful Form Submission script only working on edited
This seems to be very odd, as I created a scratch pad application to test this, and I couldn't reproduce the scenario. However, in our main application, when a new booking is submitted the Successful Form Submission only fires if you recall and update
Paid account
Dear team, I'm using free Zoho Mail account linked with my own domain. Since the new free account doesn't support IMAP/POP access, if I pay for one user, does the price for 'one user' means one email address or all emails addresses under same domain?
transitioning from gmail to zohomail
I would like to stop using the Google products (mail, calendar, etc.) and start using Zoho. One question I had about the mail.....is it possible to import all my emails into Zoho such that I can then search them all and access them all from my Zoho mail?
Inventory asset created with cost of $0.00 and sale price of $0.00 incorrectly having value in reports
Hello, We have several items that we warehouse and track inventory on that are billed through a vender. In order to track these items in Zoho Inventory I created items with $0.00 for both COG and sale price. That way I could send sales orders to the vender
Creating Sales
I want to be able to add a different company name and specification in the groups of items I am creating. When preparing an invoice i want to be able to search the product by the group and also not only with the first name it has been saved with but with
Polish language in Invertory?
Hello When will the Polish language be available for the Inventory module? Best regards. Grzegorz
How to limit fields to those visible in report when editing a record
I created a report that only shows 10 fields. The form this report is based on has 100 fields. When a user clicks "Edit" for a record, I would like only the 10 fields in the report to be visible in the Edit view rather than all 100 fields in the form. Is there a way to do this?
Response is saying it's overdue when have responded
I have set my SLA to respond within an hour. When a customer logs the ticket the timer starts counting as it should, I reply to the customer within the response time, the timer carries on and then says it is overdue when I thought it would stop when I
Realtime whiteboard on Cliq
Hello, I notice the existing of the whiteboarding feature in Cliq. However, it does not allow realtime whiteboarding with all the participants in a given channel. Everyone should be able to see the whiteboard and interact together and collaborate. Sending a picture to my colleague and he replies on the picture and resend it to me is a nice feature but limited in scope. The feature of realtime whiteboarding should be accessible both in individual and channel chats. The feature of realti,e whiteboarding
This Week in Zoho News - CRM Zen Show Episode 131
Click HERE to listen to the podcast. Zoho News Zoho Mail 2020 Review Here’s a summary of the most important highlights from the past year: New services for better emailing and collaboration 15 million users and counting Workplace was named India’s best
What's New – December 2020
Hello everyone, Another year gone and what a year it’s been! These last several months have been rather trying for us—from shifting to remote work and online meetings to launching our very own virtual events solution, it’s been nothing short of hectic.
Text to Columns fuction
Hi I have a cell in a table with values separated by a Pipe | is there any way on analytics to replicate the excel text to columns function so that the cell values are posted separately into a new column. Eg the Cell called Barriers has these three
Calendar sync between Mail and CRM not working properly
Hello, when it comes to syncing calendar entries between these two apps, this doesn't work very well. When adding an entry to the CRM calendar, is shows up in the desktop app's calendar but does not show up in the agenda and does not show up in the Android
Shipment Tracking for Purchase Orders
Good Evening, We are a returns processing company, we love using Zoho! We love the feature of Package Tracking for outbound sales, however, could something similar be organised for purchase orders inbound. This way it would help with our goods receiving
Be warned, cost calculation may be wrong
Timesheet view shows you the summarized cost for the user. But be aware, that the number may be incorrect. It does summarize only the projects that have budget defined (maybe on purpose or maybe by mistake) No warning about how many projects were included
Zoho Books, Related Lists and Custom Fields in Estimates
I'm using Zoho books and creating Estimates and Invoices. Customers have vehicles that we service. Is it possible to have a related list of vehicles that can be selected when creating the Estimate? Here's what I've done so far: 1. Created a Form in
Invoice Sent via API not including Stripe Payment Link
When we send an invoice from the CRM or Books manually, there is a checkbox towards the bottom under the "Payment Gateway" section of the invoice, with a checkbox for Stripe. Our sales process is to present the customer with an estimate, when they accept
Email alerts for items
Hello, I'd like to ask you is it possible for me to receive a notification when a specific item is ordered by a client. It is important for our company to check carefully some of our items, before we ship them, so it will be nice if you have such a function.
Testing emails for spam...
I found a great, free service for testing the 'spaminess' of my emails sent from Zoho. www.mail-tester.com If you use Zoho Campaigns, I thoroughly recommend it. Anyway, it highlights a problem with Zoho emails:- -1.105 MIME_HTML_ONLY Message only has text/html MIME parts You should also include a text version of your message (text/plain) Obviously, I know that Zoho can both HTML and Text emails, but does this error mean that Zoho needs to do something different to satisfy SpamAssassin's score of
Can a Journey's Reminder Loop track responses to clicks on more than one specific link?
I think the answer to this is "no" but I want to be 100% sure. When you setup a reminder loop to process responses to an email, it appears that you can only create one option to track a specific link. My work-around to this is to make sure that I only
Variable - Does not exist in SubForm
In an attempt to work around the bug that stops me from being able to pass a new form or subform row to a function, I'm trying to use formula fields instead. However, because I can't reference a formula field in another formula field I'm having to try
Linking fields to records?
I want to be able to link new entries to existing entries in different forms. For example, in Form A have organisational contact details already entered (name, phone number, email address etc). Let's say Organisation 001 has 3 different people with whom
Can you confirm the number of custom fields allowed in ZMH please?
Can you confirm the maximum number and type of custom fields that can be added to ZMH please? I've found one forum message that's a little unclear (screenshot attached). In the blue box it says the limit is 150 fields and 75 text fields. But below it
How to create reporting that tracks sales KPI's for openers and closers?
We are upgrading our sales team to include openers and I need to be able to create reporting that allows me to measure the effectiveness of them, as well as our closers. Our sales process takes about 20 minutes, and typically people don't come back to
Formula - Merge single line text fields that contain double quotes
I'm having trouble creating a Formula field that joins two text fields together when the user text contains double quotes. For example I have two fields named as follows to hold sizes in feet and inches noted with single and double quotes. Length (Feet
Community Digest: un resumen de enero de 2021
Community Digest de enero de 2021 ¡Hola, miembros de Español Zoho Community! Con el nuevo año nos propusimos seguir impulsando nuestra comunidad, para que llegue a todos nuestros usuarios de habla hispana y para que todos os podáis beneficiar de ella.
Cant see other active users
I'm signed in as admin with fully permissions (including permission to Change Owner). But when I try to change account ownership, I only see my account as an option, and not the other active users. This issue arose after I (successfully) imported new
What's New — January 2021
Hello everyone, We're excited to announce the release of some features and a couple of enhancements for January. We hope it will help you plan your event without a hitch. Without further ado, let's get into the latest updates from Backstage. Say hello
Quarterly Reports
Has anyone figured out how to do quarters in reports? I'd like to see forecasted revenue shown per quarters. There really is no good way to do by month either unless you make close date on opportunities always be last day of month -- which is what
Editing contact type field
Is it possible to edit the types mentioned in the customer contact type ? At hte moment the listed items are "Paid user" and "Prospect", I would like to change them into the Dutch language (and maybe add other entries).
Sync between Desk and CRM not working
We are having issues with the integration to sync between zoho Desk and CRM. We have created the integration to start both the CRM to Desk and the Two Way sync multiple times. We finally got the sync to bring over some of the companies(we renamed Accounts
Get Details of a Delete Record via API?
Hey there — I'm currently using the watch API to allow our backend server to receive updates from Zoho and then propagate those changes elsewhere. Right now I'm trying to implement the ability for, when a record is deleted in the CRM, it is also deleted in other locations in other services that we have. However, when the record is deleted, the API only sends over the record ID, which is not the ID I need in order to delete the record in other services. Instead, I have another ID as a field in the
More ZohoBooks API bugs with OAuth2 ?
We are trying to generate the Client ID, Client Secret, Access Token and Refresh token for OAuth2, to make it work for accessing the ZohoBooks API using the new OAuth2, and following the documentation at https://www.zoho.com/books/api/v3/#oauth It always
Hide/Show fields conditionally in SubForms
I have created a subform in a Zoho Creator form entitled "Household Members". I have a few questions within the subform row that need to be shown or hidden based on the answer to other questions in the row. For example, I have a question (radio button)
Email Migration Issue
I'm trying to migrate e-mails from my old Gmail account to my new Zoho account. I get the following error message: Authentication details provided was rejected by Source server. Kindly provide valid username and password. The user name and password that
Maximum # of Rows/Columns
Hello, Can you please let me know the maximum number of rows and columns for one spreadsheet? Thanks!
Generate auth token ??
How to generate 'auth token' in zoho projects via API mode. I am able to generate Authtoken via 'Browser Mode' but I am stuck in generating auth token via API mode!!
Community Digest - January 2021
We hope you find the Community Digest series useful! We like to keep adding to it as much as we can so, if you've got any ideas, feel free to add them in this form here. Your inputs are greatly appreciated:) Announcements Introducing the upcoming customization
Link to External Data Deleted
I have a Zoho Spreadsheet that I need to periodically (at manual intervals) re-import data from an external source. When I create and "Run Once and Done" the link it keeps it in the link history. I can then go back under "Manage External Links" and "refresh" that link when I need to. However, I have found that what appears to be about 1 month after creating the link, it then disappears from the list of links available in "Manage External Links". I then have to hunt up the URL again and recreate the
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