Cant receive mails
I can only send mails, but now receive. please help
How I get my zb code?
Hi, Please, someone else can help me? After setup of my domain doesn't appear that table that contain my zb code. I need my zb code for configuration of my domain. Thank you! Bruno.
Rearrange transition buttons.
Hi, Is there a way to rearrange the transition buttons that were created from the blueprint? Many thanks Stanley
Change of Flow in Creation of New Account Using Standard Lookup Fields
Hello everyone, We have changed the existing flow of new account creation through the standard look-up fields, which allows one to create an account with only the Account name. The "Account name" field present in the Contacts, Accounts, Deals, Quotes,
Dynamic Content with personalized tags
Hello, My contacts have personalized fields/tags created by me that haves the information about the kind type of account they are. I'm trying to created a dynamic content to this on my emails, showing a message to one kind of accounts and other message to other kind of accounts, but in my "if" section my personalized tags don't appear! how can i make them appear ? I've attached a print.
Getting internal error when trying to disable Zoho Finance to Zoho CRM.
Can someone help? I really need to delete an older employee who is not longer working for the organization from our Zoho One portal and I can't do it because he is the one who integrated Zoho Finance to our Zoho CRM. When trying to disable the integration
Dynamically update checkbox
Dear all, I have in CRM some custom fields (checkbox) which I want to update automatically. We have different subscriptions that we offer to our customer. The goal is to set the checkboxes (each checkbox represents a subscription we offer) to true
zoho site- This website loads 8 javascript files. This may affect the load time negatively. how to solve this problem
This website loads 8 javascript files. This may affect the load time negatively. and Try to reduce the number of used CSS files. how to do it? please tell.
How to enter revenue against a project and report it
I am using Time Tracking and projects to track revenue and expenses against specific projects. I've created the project and customized the various templates to include projects as a required field. I've entered and processed invoices as well as expenses.
Búsquedas en campos lookup de subformularios
Buenas, Tenemos el módulo personalizado "Peticiones", el cuál tiene un subformulario que tiene una columna búsqueda al módulo personalizado "Maquinarias". Cuando el usuario accede a la búsqueda avanzada para añadir una maquinaria, tenemos 3 columnas,
How to change the webmail background colour?
Dear all, I'm quite impressed by the quality of your e-mail service and am seriously considering adopting it. Unfortunately there's a particular characteristic that has so far hindered me from shifting: the white background of the webmail interface. It is too aggressive and I can only stand it for a few minutes. I tried the alternate themes with Stylish, but these only change the colour of the top bar (both in Firefox as in Chromium). Is there any way to change the background colour to something
Please remove my subscription and account
Hello, I want to close my account and remove the subscription. I haven't found the button that allows me to remove the subscription. Please remove the subscription RPDS2000003770341 and close my account.
Timesheets. A way to manage blocks of time more efficiently
Hi, I sell blocks of my time and when it's used up invoice out another block of time. Right now I just run a timesheet report from when they last paid to see how much time is left but this is a bit long winded. Is there a way for me to set a limit of
Best way to set up CRM
I have been using Zoho for several years now, but I am embarrassed to say that I am still not quite sure I am using it the right way. Here is my challenge/question. I have a company, that I would like to become a client. They are on my targeted list.
Exporting custom items
Hi, I'm trying to export a csv file to then upload to my website. It's a file with only 4 Fields. I've made a template with field names to change to ones required by my website. (see screenshot below) I have a search filter - Webshop where I find just
Deleting Petty Cash Transaction
Hi - I have several transactions listed in petty cash that are duplicate credit card transactions and where inadvertently listed in petty cash. I would like to delete these manually entered items however, when I select them then hit the delete button, I receive an error message that says "only unreported, unsubmitted and rejected expenses can be deleted" and I am unable to see how I might reject or otherwise remove these duplicative transactions. Please advise. Thanks
Multi-Select & Match for Banking to be available in Advance Search
The new Advance Search to filter statements data works great! but when this used, the option to Multi-Select & Match is no longer available. Multi-Select & Match is even more powerful if we could filter data using the advance search (for example by Payee),
Zoho Mail not showing sent on IPhone
When I send an email from my computers mail client it sends but not all of my sent emails show in my sent box on my iPhone mail app. Some do but others don’t.
What application do you prefer to use on iPhone, Apple Mail or Zoho Mail?
Hi everyone, my name is Tomz. I'm a new Zoho Mail user as I recently purchased the Mail Lite (5 GB) plan for my website Aus. I read that Zoho Mail allows using IMAP for iOS, , but on another page I found that Zoho Mail offers the Zoho Mail App for iPhone. So
Does the Zoho OAuth connection work in Zoho Creator Developer?
I want to achieve a single sign-on between a Zoho Creator application (Developer solutions) with Zoho Desk. Does anyone know if this works in theory, and has anyone tried it?
How to create month-on-month target vs achievement report
Hello, We would like to set monthly target project completion % for our project locations, and allow location managers to submit actual % completion achievement on the last date of each month. Eg. we would set April target as 5% completion, May target as 10% completion and so on for the whole year. Location managers would send in actual completion % as say 4% at the end of April, 8% at the end of May, etc. The report would show the month-by-month target vs achievement numbers. Is the above possible
Can't send emails from my website
Hi everyone, I can't send emails from contact form in my website to my account. The error is as follows: SMTP error from remote mail server after end of data:
554 5.2.3 MailPolicy violation Error delivering to mailboxes
How to switch / change super admin
Hi Support, I would like to change my super admin to another email address but with the same access as the default admin, kindly advise if possible.
High Load Times & Unresponsive Zoho Desk
Hi Zoho team, weve been experiencing high load times, unresponsive page whenever we use our zohodesk, this happen since we started to use our desk We are based in Indonesia, do you have any work around? this also seems getting worse day by day
Is there any way for recovering of deleted sheets?
Hi, I hope you all are doing good. I lost my important data. All data on the sheet is about the general details of the putters. Unfortunately, it was deleted by me. I am looking for a recovery option. If there is any possibility or any way then kindly
Zoho Document Not Loading
When trying to access certain, seemingly random documents on my computer, I am met with a perpetual loading screen. It doesn't seem to be related to whether the document was created natively or imported, the document in the error 1 screenshot is imported
Get list of Products every day
Hi, I'm building a php website that need to get the list of products of zoho every day (by cron). i installed the SDK PHP, but i don't understand how my program gonna be able to refresh the Oauth token alone ? Is there an example in the PHP SDK ? Th
Unable to use round robin when ticket updated through list view
I've tried to move ticket from spam, and my plan is to update the ticket owners ( which is obviously there are no ticket owners because they moved from spam) in round robin manner - with pretty simple condition of ticket is open, but it doesn't seem to
Schedule send emails
Hi all, I have created a scheduled task to send reminder emails to customers for payment status = "pending" However I can't seem to dynamically allocate the names properly in the email. Detailed explanation below: I have attached 2 pictures for reference:
Delegate account/Grant access
Hello, I would to grant access of all my email accounts to the primary address, superadministrator, but I don't find "Delegate account" or something similar in settings. How can I do? Thank you Dr. Kira Smith
Open an Image as popup dialog box
I am trying to open an Image as popup when my application first load automatically. Users need to read the content of the Image then click ok to close it before the application loads. I am using jquery-ui-1.10.3. and trying to use the Jquery dialog but
Import time request
Hi, l have imported an excel file successfully, but l would like to import the time entry tab (minutes spent). could you kindly let me know how to add this information? thank you! oriol
Mail Storm Loop
Hello All, There has been an issue of a "mailing loop” inside Zoho was brought to my attention, i.e. we had a scenario where the configuration of our ticketing platform and its automated replies, entered an endless circular loop with that of the end client
Show time entries in Portal
Hi there. I have a question regarding time entries. I would like my clients to see the time entries I put in their tickets, how can I acomplish that? Thank you.
External Data Links do not update on Schedule (refresh does not work)
I leave the spreadsheet open so the data refreshes once per day.... but I manually have to do it.... My "Expectation" is that the external link data would update automatically in the cells and "Replace" the old data within the same cell. However, when
Unique Reference Number
is there a way to create automatic assigned reference numbers for each form that is filled out?
How do I see how many emails that I've sent for specific interval? and is it possible to check if an email contains customer happiness rating?
Refer to title for my question
dynamic mailing list
Dear Community, How can I set up a dynamic list in campaigns? We have Zoho Subscription in use and would like to have a list of our customers who have subscribed to our services. For example, we have customers who have a cloud service subscription.
How do edit my DNS settings for a domain purchased through Zoho
We have a webpage created in a third party editor which we want to make live on the domain we have just purchased from Zoho. However after a lot of searching I've been unable to find anywhere to do this. I got to the following logon screen from control
MX record not update even already pointing in
Hi Support, I have been using zoho mail for my domain www.netsys-titan.asia but suddenly the mx record missing and i unable to send or receive any email. I already update the mx record bit seems already 72 hours but still no changes have been made.. herewith
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