Wordpress recordings aren't displaying correctly
Installed the script snippet in our Wordpress website via a plugin that allows header and footer scripts to be inserted. The header is common to all pages of the site. When viewing recorded sessions, it appears the raw, unstyled page is displaying which doesn't allow one to see the actual actions of the site visitor. Has anyone encountered this issue with Wordpress sites? Screenshot attached.
Holiday email tips: Sending targeted emails
We hope you're following our four-tip series on holiday-based ecommerce email marketing and the previous instalment was helpful. Today's tip will help you learn how to send emails that stand out in your recipients' inbox and improve engagement. Before
Edit and create project template in version 7
Good afternoon. how can i create and edit templates of projects in the new version of zoho projects. i have been looking for this for 30 min.
Subform column dividers
Hi, In Subforms, not all the the column dividers are showing up. Kindly check if it on your end also. Thanks!
How to recycle campaing workflows in different campaing
Hi. Actually, we send different campaigns but it share the same workflow. We are clone our standar workflow for each campaign that we are sending. How can we recycle the "universal" workflow in different campaigns?
Holiday email tips: Two content types
We hope our last tip on designing holiday email templates helped you craft eye-catching email campaigns for your audience. Moving on to the second instalment of our four-tip series that is dedicated to ecommerce holiday email marketing. Today let's see
Pass value back from stateless popup to calling form
If #Script:page.close is used to close a stateless popup window, are there any methods for passing values back to the "calling" form without reloading the calling form and losing any entered info? I'm trying to zero out the calling radio button's value if my popup's Cancel button is clicked. @damien?
Send Zoho Form through Zoho CRM
Hoping for some help here or at least a workaround. We our a service business that have new clients fill out an onboarding/company info document about their business. We have built out the PDF as a Zoho Form and it works really well. Right now, we just
Need to be Able to Force Password Entry when Domains Don't Match
It's common for a login domain not to match the domain that was associated with the login when it was saved. We also have passwords that works across multiple domains, for instance when you are jumping between a website and their payment gateway. When
Workdays Function
Hello, I'm working on a vacation request form, but I need a workday function to calculate only working days. Do you know any way to solve this? Regards, Michael
Formatting and fonts changing after email campaigns are sent
Hi, I have had difficulty with formatting and fonts changing after an email campaign is sent. During sending test campaigns my colleague even had a different colour font come through for some body text. This is most noticeable in a subheading and the
Zoho Notebook: Is it possible to stream/preview videos?
Currently, attachments (MP4) are only playable through the Android app and Desktop app, without the need to download. Web version doesn't give you preview player, so you must download it first. I don't really use the Linux version because I don't like
Zoho Notebook: Web Version Only Allows 30MB MP4 Attachment Upload - Android allows up to 200MB at least.
I'm not sure why. I constantly get an error message saying that the MP4 file is too large (30 MB) when I try to upload a video through NOTEBOOK Web. On Android, it uploads fine up to 200 MB.
Check IP rule
The user should enter a valip IP. How do i check it is formatted right? I do not need to check if the IP is fine, just if it is right. I do not want to receive 123.4567.68.67 for instance
I cannt submit form.Please Help.
Notifications - e-mail
Hello, about the e-mail notification I am not able to select the e-mail notification, I select it more when reopening it it automatically selects my e-mail in this error I cannot receive as notification because of: this is my e-mail and to: this is my
How to reactivate salesiq?
Hi, I wanted to reactivate zoho salesiq account but I'm not sure how to do it. "Your Zoho SalesIQ account is idle for more than 180 days. please contact your portal administrator " Who is this "portal administrator"? Can I get some clarity about this issue please?
Dead accounts
We have a load of Accounts that were imported at the start, which are actually inactive. What is the ideal process here, simply delete them and lose the info (not great), archive them somehow.....thanks
Paid Support
Can I make a Ticketing Website using Zoho Forms? 1. Pay and submit the question 2. Admin gets the question 3. He assigns the task to one of the expert. 4. Expert replies. 5. Admin approves. 6. Reply goes to the person asking the question. Can I set
Error message display failure on mobile
I use Japanese. The error message is set in Japanese. It is displayed in Japanese on a desktop PC. However, it will be written in English on mobile. I don't understand this error message because most of my customers use mobile. Please improve.
Adding tables to Survey
Is there any way I can add a table into Zoho Survey that requires numerical input to each cell?
LinkedIn Company ID - where do i find mine?
zoho recruit asks for LinkedIn ID to submit job posts... But I dont know where to find my ID?
Remove ZoHo logo from ZoHo Recruit webpage
Dear ZoHo team How to I remove the logo of "powered by ZoHo recruit" on the webpage I have created? Kind regards Natalia
Add the ability to draw on photos
sometimes i like to take notes by entering in text in to a note AND by drawing on a photo (and entering text ON the photo). A note that can do both of these would be great.
3 User field limit in Zoho CRM
How do we add more than 3 user fields in Zoho CRM? We need an additional three fields. Can we purchase more? Are the plans to add more? Has anyone found a workaround?
i would like to enable a disabled category
The knowledge base says that i should be able to toggle on a category. I can't. On the "inactive" tab of the categories there is no toggle. So how can I enable a category again? I can't do it from the department view and neither from the community v
Display name not changing
Hi Zoho Team, I already change the display name, and when I sent an email, it still display the old Display Name. (Already re-login, the issue still occurs) Thanks
Bigin to Mailchimp using Zoho Flow
I am trying to make a basic connection to Mailchimp from Bigin by Zoho. The connection is "Contact Created" > "Add or update subscriber". All connections are working fine between Bigin > Zoho Flow and Zoho Flow > Mailchimp. I thought it was because some
Adding a comment to a package via API
Hi there, I would like to write and read comments from packages and salesorders via the API. Unfortunately, it doesn't seem to work and there is no description in the API docs for it - does anybody has any updates on that?
Package Slip via Carrier: set the standard Units
Hi there, We are generating package slips via DPD Germany via Zoho. Right now, the process is really slow, as we have to click a lot: I couldn't find a way to create pre-existing package types, so that I don't have to enter the dimensions all the time.. this takes so much unnecessary time. Furthermore, all units are by default set to lb and in - we are using kg and cm in Germany and I set this as my default units in settings as well! Would be nice to get feedback from the team or users in Europe
What's New — November 2020
Hello everyone, This month, our existing features have undergone quite a few updates and enhancements, and we hope you can see the difference in how much better and more cohesive the overall Backstage experience is. Here we go with a quick rundown of
What's New in Zoho Inventory - November 2020
With the holidays approaching fast, we're delighted to come bearing a heap of much-awaited features which we have been busy fine-tuning for the past few months. The warehouse module being the focal point of development has been equipped with game-changing features
554 5.7.1 Email cannot be delivered. Reason: Email detected as Spam by spam filters.
Hi I am using a sendgrid mail server, But recently it seems to be blocked by your side. I'm getting this msgs: MX: mx.zohomail.com server blocked this message from being delivered. While we won't try to send this message again, we will attempt to send new messages to this address in the future. Full response from MX: mx.zohomail.com server: 554 5.7.1 Email cannot be delivered. Reason: Email detected as Spam by spam filters.
Disable online payment; Add multiple offline payment methods
Hello, 1 ) We do not offer online payments. Is there a way to disable them? When I enable offline payments, the radio button for online payment option in the checkout form is still present. 2) We offer two types of offline payment. First simple bankwire and second a form of funding. So I would like to add two offline payment methods 1. Bankwire 2. Funding Is that possible? 3) Can we customize the thank you page of the checkout process?
Export Custom Fields
I am considering recommending Workdrive for a client who wants to manage 10,000 digital assets (photographs). They will want to use custom fields to add information to these photos. My issue is that (as far as I can see) there is no way to export all
Zoho Bigin MFA
Hello, I am looking into this application and was wondering if it was possible to enforce an MFA method on all users I invite to my Bigin CRM? Thanks, Jordan
Collapsing Group items in a report view
I have a report grouped by purchase order number and beneath each PO I have the line entries for each order. I would like to have these collapsed so that they all fit on one screen and the operator can expand them if needed. Is that possible? I would
Custom Function to Save and Re-Edit
If I understand correctly, a function cannot use values entered in a record's edit view until the changes have been saved. This creates a problem when a function is needed while in conversation with a client and recording information in edit view. So,
Cannot connect Android Outlook with Zoho mail
I'm trying to add Zoho account to Outlook and these are the details I add: Adress: daniel@vegans.co.il Name view: Daniel Bar Description: (empty) Ingoing IMAP server: imappro.zoho.com:993 IMAP name: daniel@vegans.co.il IMAP password: (empty) Outgoing
Anyone else have their tables, reports, queries, etc deleted last night
Last night Zoho deleted over 200 of my queries and reports. I have been able to recover some. I believe it has something to do with the Zoho CRM data source. Did anyone else have this issue?
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