Cannot recieve e-mail
I cannot recieve e-mail on emailservice@gustavolleite.com when i try to send from my personal e-mail i get that the domain does not exist.
support for syncing multiple calendars
can we get the abillity to sync all our calendars through exchange active sync
Merge field shortcuts list for Backstage Emails
Is there a list of the merge field shortcuts to use in building emails in Backstage? In the CRM email templates, you can just type the # to choose from a list of merge fields to include in the email. I don't see that in Backstage, nor can I find the list of merge fields that are available like event title, event description, etc. Any help would be appreciated. TIA!
Cannot recieve e-mails on my zoho mail
My mail is emailservice@gustavolleite.com and i cannot recieve e-mails on it.
Tip #22: Sincroniza tu calendario de Zoho Mail y tu calendario de Zoho CRM
Tips and Tricks #22, adaptado de Vaagdevi. ¡Hola miembros de la comunidad! Como parte de nuestros Tips and Tricks semanales para Zoho CRM, hoy comentaremos un consejo rápido y sencillo para administrar calendarios. Este no es el único consejo sobre el calendario de CRM, por lo que te recomiendo que te interesa el tema, también veas los tips anteriores. Tip #22: Sincroniza tu calendario de Zoho Mail y tu calendario de Zoho CRM. Si utilizas varios productos Zoho, es probable que utilices los calendarios
Opening Balance Accounts Receivable and Payable becomes Opening Balance Adjustment... WHY?
Whi is it that when you put your Opening Balance Accounts Receivable and Payable they become Opening Balance Adjustment. Why is the reasoning behind this as It is confusing and I am unsure I even understand what this account is? Can someone explain what
Let users decide whether they want sender's display name or not
When we receave a message, Zoho won't show the sender's display name. After I respond, then Zoho will show their display name on the inbox folder, but the contact was already created without the name. For instance, if I receive a message from someone whose e-mail address is "contact@company.com" and their display name is "John Lennon", the contact will be created like this: - Name: contact - E-mail address: contact@company.com So later when I want to send them a message, I have to REMEMBER the e-mail
De-duplicating contacts based on Firstname-Lastname
I need to deduplicate my Contacts based on First Name and Last Name (i.e. those Contacts which have the same firstname and the same lastname. There does not seem to be any way to do this - my choices seem to be limited to what you see in the screenshot. And yet I have a hard time believing that this is not possible... Does anyone know how to do this? Many thanks in advance
Incoming mail is not working, but no issues with outgoing mail
I can send mail from my mail box , but do not receive any email sent to my id. Updated the MX record as per suggestion already. But still now working. Please advise
CRM - Weekly Grouping
I want to create a chart in CRM with dates that are grouped weekly. It only seems to give me the options of daily, monthly or yearly. Is there a way to do this from within CRM (so I can have live data) or do I need to use 3 hours old data in Analytics? Seems odd that weekly and quarterly aren't standard options.
Account that also is a lead
I have an online application that pushes all of the data to Account/Contact/Deal. The problem I am having is that there sometime is an open lead with that person. Is there a way, other than manually to check to see if it is a lead and convert that lead to Account? Or is there another work around? Here is my scenerio..... Today I did a webinar, zoho meeting pushed the registrants to leads.....hours after the webinar, one of the registrants went online and filled out our application, creating
API and Lead Conversion Mapping
I'm using the API/Zapier to convert a Lead based on a trigger. The lead conversion process is working however, it's not triggering the Lead Conversion Mapping, in that, it's not mapping fields from the Lead Module to the Deal/Potential module.
Neglected contacts - last contacted reports
Hi, I'd like to run a report that shows me my neglected leads, potentials, or contacts. The data to find should be [contact] (or lead or potential) who had their [last email sent] OR [last note] earlier than 60 days ago. I don't want to reconfigure the date manually each time, and ideally I can stick the report on the dashboard to give me an immediate overview. How can I do this? The workarounds I've found seem a bit clunky (manually updating a custom field with "last contacted" date", remembering
Zoho Inventory Digest
Hey everybody! Hope you're all safe and sound! Today, I am happy to introduce 'Digest', a brand-new section on our Zoho Inventory forum. Zoho Inventory Digest is a one-stop source for updates on upcoming webinars, product news, popular discussions, and more! Here's what we have planned for our community this month. 1. Ask The Experts Initiative: Since March we have rolled out a brand new forum discussion which discusses about the different features of Zoho Inventory one at a time. This week,
Internal Comments on External Bugs
Ability to add Internal comments on External Bugs would be fantastic addition to Zoho Projects. Please make it happen! Thank you Creig
Add Record in Leads, but missing data
Hi all, I'm pushing a Leads record as json via the API. This is my request with some custom fields: { "data":[ { "Lead_Owner":null, "Salutation":null, "First_Name":"FirstName", "Title":null, "Last_Name":"LastName", "Company":null, "Lead_Source":null, "Industry":null, "Annual_Revenue":null, "Phone":null, "Mobile":null, "Fax":null, "Email":"test@myemail.com", "Secondary_Email":null,
twitter massaging delay in zoho
Hi Dears, I have tried zoho social for twitter account but I have noticed that the costumer massaging is delaying for more than 10 minutes is there any way to fix this ?
Attachments sent in Zoho mail is corrupted
Hello, I am facing this issue for a few months now, any attachments i send out from my Zoho mailbox (excel, word, image)gets corrupted. I am not able to view it from my sent email. My recipients always revert saying they cant open the attachment it is corrupted I send the same attachments to the same recipents, using the same laptop from my gmail account and they are able to use the attachments fine pls help resolve this problem regards vinaya
Need two separate class lists for two product groups
Just getting started with Zoho Showtime. We have two very different products we sell. NONE of our classes would apply to both product categories. Similarly, none of our clients would cross between product/class interest. We will eventually start doing classes for both areas. I don't see a way to make separate lists of classes (GoToTraining calls them Catalogs). I need one list of classes related to product A. Then I need another list of classes for product B. Is this possible? It's important
Edit iPhone field like you can on Android?
I have a question about field views on the iPhone. I have tried every different way trying to get the fields to show above the radio buttons. Is there any way to change where the question is positioned? This looks bad on iPhone with questions that are this length. I attached an image below.I feel like there should be a way to fix this. This look pretty bad.
Zoho ShowTime is now Multilingual.
Zoho ShowTime has users across the globe. Our success is that of our users, so it's only natural that we would announce the new multilingual functionality of Zoho ShowTime. From the user interface to our communication emails, we have customized ShowTime to speak to you in the language of your choice. Languages supported Zoho ShowTime now supports seven new languages: French German Italian Japanese Chinese Spanish Portuguese To Enable Multi-language support Navigate to accounts.zoho.com Click My
Multi days session?
Hi, How can i create multi days session in Showtime? thanks
Translation
With the increasing need for webinars will there but a function for translating voice or voice to text (subtitles) questions and chat - similar to sales iq Translation of presentation As a business that details with customers around the world and with English not necessarily their spoken language a way of getting them involved would be great going forward.
Functions - Word of the day #36
Zoho CRM Functions help you to update the data in related CRM modules or third-party applications by executing simple program scripts. When a record matches the workflow criteria, the workflow engine automatically triggers the function and update the CRM records. With Functions, you can program scripts using Deluge Script (powered by Zoho Creator), associate them to workflow rules, and automate the business process. Here's a knowledge-base article on working with Functions. Check this webinar on
General Clinics: Learning to create amazing appointment scheduling sites
Imagine a scenario where you have a slight temperature or a small rash that you are worried about and you want to get it checked. If you do not have a regular clinic that you normally visit, then the first place where you will check for a new one is the internet. Moreover, when you do that, you are very likely to compare different clinics to each other. This is where a spectacular appointment scheduling site comes to your rescue. In scenarios like these, an impressive appointment scheduling site
Filtering Multi select fields
We created several custom fields using the "multi select" field method. When we try to filter any one of these fields we do not get the drop-down of selections like you do in a "pick list" field. Currently our only way to filter is use "contains" and manually type some information into the window. This is problematic since several of our list entries have similar names but very different market segments.
Double Column Form with a Subform
My app has a crowded form with a subform in the bottom. When making the form double-column, the subform doesn't peacefully overflow the first column and stretches the 1st column so much that the 2nd column becomes ugly and useless. Is there a way to add a subform to a 2 column form and keep the design tidy?
Import data into url field not working
Thought I had this working in my early testing, but now it's not. Our application compiles customer orders. New daily orders will be collected first on an Excel spreadsheet. Then employees will use the import data function. One field on the sheet is a link to a PDF of their order. I created a new field in our app as URL. When I import data, the link info appears in the correct field in the preview. When I complete the import, however, the URL field is empty. If I then edit the record and copy/paste
How do I use multi-branding with help center emails?
I am finding that the "Resolution" email sent to the customer, along with password reset emails for a given help center, use the default "Company" information. I would like to be able to customize these on a per-department basis (for the resolution emails) and on a per-help-center basis (for the password reset emails).
Twitter not able to live
Twitter post not able to live and unpublished from last 2 days. Can you please resolve.
I can't use Shift Tab for 'decrease indent' in Notebook Mac App
Hi, I'm testing Notebook for Mac to possibly transition from Evernote. However, I couldn't find the shortcut for 'Decrease Indent', I have to manually click the button on the bar. Is there a shortcut for it? Thanks,
Iphone users cant join meeting
Is anyone else seeing that iphone users cant join a meeting? I have a couple of internal users who arent able to join meetings today, where before yesterday they had no issues. The error they are getting is "meeting not yet started"
How can I delete non active contact in Zoho Campaigns
Hi, I would like to delete non-active contacts in my campaigns database. Can you please give me a process for this?
Integration with mailOptin fails
Hello! I have installed the paid version of the MailOptin plugin for Wordpress (https://mailoptin.io/) where it is ensured that it integrates with both ZOHO CRM and ZOHO Campaings. Running the integration for both CRM and Campaings gives me this error and the integration fails: You don't have permission to access this resource. Additionally, a 403 Forbidden error was encountered while trying to use an Error Document to handle the request What is wrong? Cheers
Edit recurring post?
Some time ago, i set a post to be recurring. Every 10 days or something, it posts the same post. Today, i'm trying to figure out how to edit that post, because i'd like to refresh it. I cant find it in scheduled posts, I can see past posts, but I don't think thats where to edit it. Seems like a really silly question, but where do I change this thing? Thanks!
SEO parameters not saving in Zoho commerce
Hi, Many a times, the SEO parameters are not saving for the products in zoho commerce. We enter this and save and it redirects to the product list page. When we again open the last saved product, the SEO parameters are completely empty. After trying for 3 or 4 times, it gets saved. It is wasting a lot of time. We can't go and check every product if the SEO details are saved or not. It is not consistent - sometimes it saves fine and sometimes it is not. Products having attributes are more prone to
An extra tag of salesIQ appearing at the end of URL
Hi, For the last two days, an extra tag is appearing at the end of the url of my shop in zoho commerce. This looks like something related to zoho sales IQ widget added to the e-commerce store. Pls see the two links below: https://www.cholaimpressions.com/categories/materials/888171000000695001#zsiqwidget https://www.cholaimpressions.com/categories/materials/888171000000695001 Both are essentially the same URL. #zsiqwidget is appearing at the end which I dont want. It looks like a spam. Pls discard
Ruler option
Outlook has 1 feature related to Ruler. If you want to draft a new email, you can use this feature (it is the same feature which is also available on MS Word and Zoho writer). By using this feature, the email drafting improves and paragraph formatting (especially when you want to use multiple bullets with paragraphs) becomes very easy and clean. I haven't found this feature in Zoho Mail. Can you please let me know if this feature is available or not? Regards, Amit
How to allow customer to view only records associated to them
How do I allow customers to only view records that are associated to them? They are not entering the records. The records are entered by the company. Thank you.
I need my zb code for shopify
My email account was created and verified a few years ago so I do not have the ZB code. I also reactivated shopify and I need my ZBcode. I'm verified, please provide it to me.
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