Mail server down?
Cannot send emails
Can't send email to anyone this morning
Most of the emails I've sent to a non-Zoho domain since I got to work an hour ago just bounced back. Here's the error messages, condensed by recipient server: Outlook, Hotmail: ResponseCode 451, 4.7.650 The mail server [136.143.189.50] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://postmaster.live.com (S843) ResponseCode 451, 4.7.650 The mail server [136.143.189.51] has been temporarily rate limited due to IP reputation. For e-mail delivery
Yahoo and Hotmail Reporting 421, 4.7.0 [TSS04]
Looks like Zoho has some spam activity going through their systems that is adversely affecting our email. Please investigate and clear any grey lists that have resulted. Example: Subject: Mail Delivery Status Notification (Delay) From: mailer-daemon@mail.zoho.com Date: 12/23/19, 10:44 AM To: lxxx@xxxxxxxxxxxx.com This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Mon, 23 Dec 2019
Creating a subscription thorugh susbcriptions api putting a past date as "starts_at" field does not generate invoice, how to generate?
Hello, Sometimes we need to create subscriptions through API (https://subscriptions.zoho.com/api/v1/subscriptions) setting a past date as "starts_at" field. But we noticed that in these cases no invoice is generated. We would need that subscription to generate an invoice (field child_invoice) in the same way as subscription with no "starts_at" field, which have the current date as default. Is this possible, or how it could be the solution, via API, to have an invoice for a subscription with past
Is Zoho Creator C3 Server is down?
Is Zoho Creator C3 Server is down? no responding, C4, C5 works fine.
Swapping out X axis
Using a bar or a line chart, let's say I have a Date value on X axis, set to "Month & Year". Is there a way to set it so that anyway who's seeing the chart can, from View Mode, swap the X axis to "Quarter & Year"?
Delivery Error
We have been experiencing some problems to delivery e-mails. We try to send them, but after some time, we receive an email "Mail Delivery Status Notification (Delay)". What is happening, and how can it be fixed. I will wait for your answer as soon as possible. Thank you.
Is zoho desk having an issue receiving emails?
It seems we are not getting anything. I sent a few test emails and no tickets are showing up.
set up spf
I can not configure my spf, it seems that there is something different from the tutorial video, I am trying for hours and can not. Practically giving up :(
Headers and footers for this holiday season
Hello, customers! The holiday season is here and 2020 is just around the corner. Just as we introduced holiday-themed transaction templates last year, we have published new headers and footers for templates. They are designed to help you send holiday-themed invoices or other transactions to your customers. To use the themed headers or footers in your templates: Click the Gear icon and select Templates. Hover over a template and click Edit. Click Header or Footer in the left sidebar. Click Choose
not being able to send mails
Dear Team, I am unable to send emails since afternoon today, however incoming mails are being received on time. Error text for undelivered emails Iis saying server is busy: Regards, Piyush
How do I make the GDPR Compliance available for the Deal's module? At the moment its only showing Leads and Contacts.
In the section that says "Enable GDPR compliance for modules" I noticed that the module I'm integrating with Jotform is not listed on the available options. Therefore GDPR doesn't apply for the module I'm linking my form with. The module happens to be a deal and the available GDPR compliance for modules are only leads and contacts. As a result the data from the form is pulling through to zoho crm on my Deals module. please help!
Headers and footers for this holiday season
Hello, customers! The holiday season is here and 2020 is just around the corner. Just as we introduced holiday-themed transaction templates last year, we have published new headers and footers for templates. They are designed to help you send holiday-themed invoices or other transactions to your customers. To use the themed headers or footers in your templates: Click the Gear icon and select Templates. Hover over a template and click Edit. Click Header or Footer in the left sidebar. Click Choose
Recurring Events not syncing with Google Apps calendar
Hello Zoho team I believe this is a long term issue which is not yet fixed? As you can imagine, we use google apps calendar for work and have sync enabled with Zoho but I cannot see the recurring events, for us.......this is critical to schedule repeat jobs... can you please provide an update. Thanks Sunil
Headers and footers for this holiday season
Hello everyone, The holiday season is here and 2020 is just around the corner. To help spread the cheer, we've come up with some holiday-themed headers and footers, which you can apply to the invoices and credit notes that you send to your customers. To apply these themed headers or footers to your templates: Click the Gear icon and select Templates. Hover over a template and click Edit. Click Header or Footer in the left sidebar. Click Choose from Gallery and select your favorite header. If
Export Pivot Tables
When you Export Pivot Tables into excel Why it is not exporting with themes? Does this feature will be added? Best Regards, Alisher
How do I get the tasks which associated with issue?
My bug have a task associated in Zoho Projects. I wrote the custom function with this code: response= zoho.projects.getRecordById("xxx", xxxxx ,"Bugs", xxxxx); I got the bug response information but it did not included any tasks which were associated. How do I write the code to get the bug with task associated? I read the help from : https://www.zoho.com/deluge/help/projects-tasks.html https://www.zoho.com/projects/help/rest-api/bugs-api.html
Zoho can no longer fetch fro Google (Gmail)
Yesterday I received the Google security alert for an unauthorized access. I recognized the IP coming from Zoho and accepted the access. I assumed Zoho changed servers again. But I still can not enable the Gmail POP account. I know I am using the correct password (password was not changed and I can log into Gmail from my browser). How can I re-enable fetching Gmail pop mail?
Share only one contact or lead with other users
Hi, I am new to Zoho and I'm trying to set up the users and permissions. We have multiple sales persons and we want them to have access to their own data only. From my understanding I have to set leads, contacts, deals... as private. But as the sales progress into the sales pipeline, we want the engineers to have access to some contacts to start working on a solution. Ideally the salesperson would share the contact with the engineer team whenever he/she needs. Is it something possible? Thanks
How could I find QR code for a form of a campaign
Hi I know in ZOHO Form app which could have QR code for the form. But in form of campaign, there is not QR code option. Any idea and suggestion?
Import into Leads is not appearing.
I am trying to import contacts from another CRM into Leads. All required fields have mapped properly and the import widget is showing that the import has completed successfully. Yet when I go into Leads I cannot see any of the new imports. I have tried refreshing the browser and clearing out the recycle bin, just in case some of the records where already in the recycle bin. I am now stuck with only 86 out of 3000 leads showing in CRM.
Clear data in module
Hi, I would like to remove all records in database related to modules: invoice, sales orders and products. Reason of this query its move all data to zoho invneotry and zoho books. But here I've got a issue, from my side I can remove it only using mass delete. In my database its round 1 000 000 records to delete, so its will be take a lot of time. So my question its: Its possible to make any other action to remove this records?
Checklists not showing as related list but shows in edit view
Hello, I have created a custom object called 'Bookings' and in the setup area I can see a related list named 'Checklists' but when in the regular user area this does not show as a related list. Does anybody know why? Thanks, Marie
adding background image to panel not working
suddenly it doesn't work when i try to add a background image to a panel, i already tried creating a new app, and also with different browsers
Can I define a third parameter in addition to user name and password while defining a secret.
I need to store secrets that needs 3 inputs: user name, password and a additional selection from a dropdown. How can I configure the third parameter while defining a secret so that I can use auto login effectively. Regards, Bhushan
Tips and Tricks #16: Color palettes: the pulse of good presentations
Hi Everyone! As you all probably know, color affects everything we see, perceive, and experience. These subtle visual influences are called the color psychology. The fields of advertising and marketing often use colors to influence our moods positively,
matchmaking service function
Matchmaking is the core of high end conference organization. We want our attendees to view other attendees' profile and book on-site meetings. Please let us know when you will have this function,
How to update a CRM user using Deluge scripting?
I am trying to update a CRM user (not a Contact, but an actual user of the CRM system) using the following Deluge snippet: zoho.crm.updateRecord("users", 438564385646, {"alias":"abc"}); However, I am getting the following error: {"code":"MANDATORY_NOT_FOUND","details":{"api_name":"users"},"message":"required field not found","status":"error"} which required field is this complaining about? What is wrong in my code snippet?
Cliq App on Desktop Windows 10 is extremely slow and laggy
As the title says Cliq for me on my windows 10 desktop is almost impossible to use. Scrolling through chats or even selecting different chats takes forever isnt smooth and lags to the point where its almost unusable. Any ideas to why this is and or any available fixes? Thanks for the help guys.
Planned Maintenance activity in US Data Centers: December 21, 2019 6.30 PM to 10:00 PM PST
Hello everyone, Seasons Greetings from Zoho Mail team. Thank you all for your continuous support for Zoho Mail. We are performing a set of planned maintenance activities and certain infrastructure upgrades in our US Data Centers on Dec 21st, 2019 from 6:30 PM to 10:00 PM PST. These upgrades will help us serve you better with improved efficiency. During this upgrade, we will be switching all Zoho services to our secondary Data Center to ensure that our services continue functioning. The email services
No mail access on mobile devices any more
Hello, It seems that after the work you have done your servers, access via my mobile devices is no longer granted. I have my email on my laptop without issues, even installed on a separate computer the account without issues but my cell phone (android) and my tablet (android) do not allow me in and keep on repeating the question that i should check my email address. It started with the request to re-enter my password. I took the accounts off and reinstalled them, did not work. I cleared cache,
Paid for extra storage but my accounts are still blocked
I cannot receive emails or send emails. Emails are sent to me today, but I Will never know about it. I have purchased extra storage and my profile shows that I have only 20% of my storage Space used. But still I cannot unblock it. The only thing I can do is send an email to support. I get no answer. This is intolerable. Anyone any suggestions how I can get the attention of support?
3 ways to onboard employees to Zoho One
Onboarding, equipping, and managing employees are all important parts of operating a business. As a unified user management interface, the Zoho One admin panel lets you do all this with ease. Let's examine the different ways you can onboard employees to Zoho One. Adding users individually This is the most common, and probably the most familiar, way of adding employees. This method is suitable for small businesses growing at a casual rate that only have to add a couple of users at a time. You can
Add reminder when creating a Task with aa custom function.
I have function which creates task in Zoho Crm, I want to fill the reminder field but I'm just not able to do it, here's the code: UpdateActivity = Map(); Contact = SMSHist.get("smsmagic4__Contact"); UpdateActivity.put("Description","NEW SMS FROM " + Contact.get("name") + ":" + SMSHist.get("smsmagic4__Text")); UpdateActivity.put("Send_Notification_Email",true); UpdateActivity.put("$state","save"); UpdateActivity.put("$process_flow",true); UpdateActivity.put("$approved",true); UpdateActivity.put("Remind_At",{"ALARM":"FREQ=NONE;ACTION=POPUP;TRIGGER=DATE-TIME:"
Collaborate posts not showing
Whenever we type anything into a collaborate thread the text just disappears and doesn't post. We are completely unable to use the collaborate feature.
How Can I Update Task Reminder Date in Custom Function
Hello everyone, I wrote a function for to update task reminder date but I got issue. How should I fix. Should I add which parameters? Do you have any idea? updateRemind_At = zoho.crm.updateRecord("Tasks",taskid,{"Remind_At":now.toString("yyyy-MM-dd","Turkey")}); This code is working successfully. updateDueDate = zoho.crm.updateRecord("Tasks",taskid,{"Due_Date":now.toString("yyyy-MM-dd","Turkey")});
THE MAIL SERVER IMAP.ZOHO.COM IS NOT RESPONDING - Only on my Wifi says this
My email was working fine till this morning when I found a message saying I have a New Sign-in to my Zoho account (Which was not mine) I change the password of the accounts involved BUT when I'm using my computer or Iphone over my WiFi I received the message of: THE MAIL SERVER IMAP.ZOHO.COM IS NOT RESPONDING...VERIFY THAT YOU HAVE ENTERED THE CORRECT ACCOUNT INFO IN MAIL SETTINGS. But if I use the data of my phone all works fine, except on WiFi I receive this message on my Laptop and Iphone.
What interactions with my Facebook page will allow ZOHO Social to identify the specific profile or page?
Can ZOHO Social tell you which Facebook profile or page "liked" your own Facebook page or is it only when they post to your page?
what is the Common post size For all social media Accounts
Hey Zoho team! really you made my work really easy thanks for that... my question is All the different Social media platforms have different post sizes, its little hard to post and some effects on post so find a solution, for one image size that work and fit for all mediums...
Check in and Check Out Address showing the wrong on desk
Check in and Check Out Address showing the wrong on desk
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