Import / migrate Gmail email messages; How to avoid duplicates from Sent folder?
I have Gmail setup so that every conversation (group of email messages) is assigned ONE and ONLY ONE label. This helps me use the Apple Mail app as a normal IMAP client with Gmail, and avoid duplicate messages across folders. Of course, any email message that I have sent is available in the Sent folder (both in Gmail and Apple Mail). However, when I migrate Gmail email messages to Zoho Professional, Zoho duplicates all messages in the Sent folder. In other words, it sees this conversation, assigned
Custom Hosted Payment Pages
I was looking in to using some of the hosted payment pages for my products. I have different information needs based on which product is being signed up for. Is there a way to customize these forms on an individual level? All I am seeing is custom fields that get added to ALL of the hosted pages.
Email help
Hello! For some reason emails to myself and all of my employees are all bouncing. We can also not send emails to each other. "Undeiverable". However, I can send messages to others, but no one can send me any messages. This happened out of no where and we made no changes to cause this. Please help. Thank you!
Cannot send email on Apple mail app
Got Zoho mail through a domain page on Wordpress Using Apple Mail on iPad to get Zoho mail. I have tried IMAP and POP and I can get my mail in, but I cannot send any mail out. Server doesn't recognize the email address. I'm using sntp.zoho.com. Thanks for any help. Sheila
Footer Alignment
Having trouble with the footer for my email campaigns. How can I align it on the right position?
Organisation ID -> unauthorized error
I'm trying to get organization id, but I'm getting an error. {"errorCode":"UNAUTHORIZED","message":"You are not authenticated to perfom this operation."} I have checked my authtokens, they are same. But the problem persists. Please reply as soon as possible.
Sum up annual sales in a CRM Field
Hey Everybody, I am trying to figure out how to put the annual sales revenue in a field (in deals). Basically, my sales reps get paid on a tier system, the more they sell the more they get paid. Right now the look on a spreadsheet which tells them which tier they are in and then they can tell how much commission they will get. I would like that tier to be calculated in a field and to do it, I need the annual sales "Amount" for each sales rep to be brought into a field. Then I can calculate the tier
Importing Outlook CSV Files - Need Field Names
Hello - I've been trying to import my contacts via an outlook csv file format, however for some reason my contacts' email addresses are not importing with the rest of the information in the file. I believe it's because my outlook csv file has field headers that don't match with Zoho's required csv format (i.e., outlook csv says "E-mail Address" vs zoho's which is just "Email") - however I'm struggling to find a list of zoho's requested csv fields anywhere. Is there a csv file format - and/or field
Zoho Expense's Journey Through 2018
Hello Everyone, We are almost gearing up for 2019, so before we usher in the new year, let's take a quick glance at all the features we released this year that made your expense management as smooth as possible. For more details, check out all the updates and features in our What's New page. Finally, as the year winds down, we would like to take this opportunity to thank you for all the support you provided us this year. We will continue to grow bigger and better with your unwavering trust in us.
SPF and DKIM is properly setup but gmail claims "135.84.80.218 is neither permitted nor denied by best guess record for domain of eat@inspiring.recipes"
I have checked the syntax of my SPF and DKIM DNS records on multiple different services... everything checks out OK... but I still get a large red question mark beside emails sent to gmail.com because they claim that the IP address I am sending my mail from is not permitted or denied by my DNS records. What gives? I just setup the DNS records 24 hours ago, but everything has fully propagated to all of the free online checkers I double-checked with... so surely google has the correct DNS settings
Importing Joomla site
L.S. I have a Joomla website for our school which I would like to migrate/transfer to Zoho-Sites. So far I have been copying and pasting text and illustrations paragraph by paragraph, page by page, etc. It is a lot of work! Especially since there is quite a lot of information & content on this website. Add to that the learning curve and process of getting used to Zoho-Sites and you understand that this has become a project that has already taken too much time. Is there no way import a Joomla Website?
Impossible d’envoyer un message :Raison :554 5.1.8 Email Outgoing Blocked
NO REASON .... NEW USER
Invalid Address, ERROR_CODE :550, ERROR_CODE :5.1.1
Hi, i have registered my domain with goddady. added MX,TXT records also. the mail can be sent from my account but i can't recive any mail. mail are bounce back with error Invalid Address, ERROR_CODE :550, ERROR_CODE :5.1.1 Thanks in advance
Can't update fields in subform rows
Hi, I am trying to work out a solution in a simple test application. I have three forms, Student, Class and Booking. There are M:M bidirectional relationships between Student:Booking and Class:Booking. In each of the Student and Class forms I have a Booking subform. i.e. In the Student form I have a subform that is supposed to list the classes the Student is registered for, and in the Class form there is a subform showing the Students that are registered. This seems like it should work. However,
Rich Text Editor for Asp.Net MVC
Hi, I'm new to Zoho.I'm building online document web site that have rich text editor component. Please refer Rich-Text-Editor-Toolbar.png So what i want to know is ,does Zoho provide this facility? or is it provide only cloud documentation ? because i want to add Rich text editor plugin for my site.its similar to dev express RTF. I'm asking this because i cannot find anything related to topic from zoho site. Regards, Thilan M
Best way to connect Zoho with Prestashop
Hi, I would like to know what is the best way to connect Zoho (especially Zoho CRM) with Prestashop Can you advise me ?
Create basic formula
Hello, I'm very new to Zoho and I don't seem to understand properly how the formula field works. I want to create a very simple formula that Calculates 15% of the Amount field in our deals form, but I don't seam to find the right formula, keep saying I'm missing braces. See formula I'm using: ${Deals.Amount})-((${Deals.Amount})*15%))) Anyone?
Trigger CRM workflows in Forms
Hi there...is there any documentation about how Forms integrates with the Zoho CRM...specifically the "Trigger CRM workflows" checkbox? What would happen if that box were not checked...would Forms not update fields...or I am not sure where in the CRM to specifically mention a CRM workflow? I know the CRM can initiate a workflow when a field is updated, but can I find out the documentation on this more specifically? Thanks!
Need help with a Formula for empty fields
I can't find how to create formula for empty field. For example if Field Budget is empty, I want the field to be empty. But if budget is more than for example 100, I would like the field to say: "100 is our budget". Any help is greatly appreciated. Boris
Reasons to make your business efficient with DocuSign Extension.
Using Digital signature is another step towards doing away with paper and incorporating eco-friendly ways. With Digital Transaction Management services like DocuSign businesses can easily go paperless to complete important transactions and get their documents digitally signed which is completely secure. Along with it, if a Customer Relationship Management software like Zoho manages all these documents, your business becomes more efficient. Both Zoho CRM and DocuSign, together can bring many benefits.
[resolved] VAT 0%
Hello, Here is an example of a product created : https://subscriptions.zoho.com/subscribe/e59ef065e822c3d2eabab4fadc0890a76a2bba0f6b0532177e00f0ba8db832fc/STARTER How to VAT to be reduced to 0 % when a company encodes a VAT number when ordering? Thanks for your help
Say hello to forms in Cliq
The next time you're thinking of building a platform component on Cliq, that requires quite a few inputs from the user— create a form . It is the easiest way to collect inputs from the user in one go and perform an action. Design a form with input field based on your requirement. Adding a message in chat as a task and assigning it to a user—you can manage all this with just a couple of clicks in your chat window. Forms can be programmed to show to the user when they Execute a command Interact with
Domain Mapping/Forwarding
Hello, my first time using the forum, but I have been trying to map my custom domain now for 5 months, 3 different companies I have set up for clients and we have never had any luck. I have sent in support tickets, emailed reps who I had in my contacts and still, I never had any luck, or made any progress. I have even attempted to forward the sub-domain from Godaddy creating the A record to create the sub and then following the directions for the record for mapping the custom domain in Desk. First,
Embed help centre - multiple departments
Hello, I was wondering if someone could help me with this one. we use Zoho Desk to manage support for various businesses, each of which is set up as its own department. i would like to embed the help centre on to a web site so that customers for one of the businesses can log in to track their support requests. i can see how to do this but what I can’t seem to do is ensure that only the chosen business / department is displayed. For example, the portal allows users to submit a support request but
Pending Purchase Order from client report
Hi, Is there a way to store and track client Purchase order's along with reporting so that follow-up with the client can be achieved seamlessly through the application? Renji
How do I import data from multiple fields into one with checkboxes?
I already have 1 existing simple application with just 1 table where I've entered data for a year or so. Now, I want to import data from a survey where one of the fields ("Products") can have multiple values which I currently have done in ZoHo with checkboxes. In Excel, the Products field is cell A1, and starting with B1 to about B10 are the possible values. Then B11 to about B15 has the other "regular" column headers like Name, Company, Email, etc. I've read a little about creating relationships
How to Access Google Email/Calendar with SSO
If I want to import my emails and calendar from google apps that is behind sso, how do I do it? I don't have a password since I use SSO to get into Google Apps. Is the only way to do Pop3 is to have user/pass or can I get it to work through SSO authentication?
How can I cancel Zoho Mail subscription?
I no longer want to use Zoho Mail paid subscription, however I want to keep Zoho Books and Zoho CRM access/subscription I am using for my account. Can I downgrade Zoho Mail to free plan to completely cancel Mail, but keep CRM and Books unaltered?
Bad IP reputation for campaign emails
Hello, I am getting this error message and campaign emails are not making it to prospects: Temporary failure :smtp;554 p3plibsmtp03-05.prod.phx3.secureserver.net bizsmtp IB103. Connection refused. 136.143.160.6 has a poor reputation on Cloudmark Sender Intelligence (CSI). Please visit http://csi.cloudmark.com/reset-request/?ip=136.143.160.6 to request a delisting. Can your deliverability group please take a look? Thanks.
Deprecating Support for Fiscal Reports
During one of our routine analysis exercises, we noticed that there was very little demand for Fiscal Year date ranges (Previous FY, Current FY, Next FY, and Current and Next FY) in Zoho Support's reports functionality. Maintaining the ability to choose these date ranges with little real usage proved to be a burden on overall performance and scalability. After weighing the merits and demerits, we have decided to remove the ability to choose a Fiscal Year as a date range in reports. While we understand
Unable to verfiy MX, SPF and DKIM records on heroku app by point dns(pointhq)
I had verified my mx records and SPF before setting up heroku cname on my domain , after setting up heroku, they all stopped working and have I tried everything possible , I even used a 3rd party addon called point dns but I still can't verify my MX records, SPF and DKIM .
SUPER ADMIN
Hola, como estan? quisiera saber como puedo eliminar un SUPER ADMINSTRADOR para cambiarlo por otro usuario.. Alguien podría ayudarme? Gracias
On approval workflow
Hi! I have made a workflow for Bills. I wanted it to get triggered on Bills approval, so I check if status is Open. But today we've notice that 2 approvals didn't triggered the workflow because status was overdue in this case. How can I handle that without triggering the workflow when bill status changes to "overdue"? Thanks in advance. Regards
Incoming links?
Hi I seem to have lost incoming/ inbound links from the sidebar on Wiki. I have gone into settings, and it is no longer listed as an element option. Has this been removed, or is it likely a bug in our wiki? Many thanks! Alice
Sign In Loop - Can not login
Android 8.0.0 Knox version 3.1 API levbel 25 Samsung Galaxy J5 Prime L.S. I am stuck in a continuous 'Sign In'-loop on my Android Phone for several mobile apps: Notes & Projects. This is how it goes: I fill in the login information, hit enter and it asks me to 'Choose an account', or 'Add an account'. I tried both options several times. However, whether I select the correct account, or I click 'add account' I am always being brought back to the same 'Sign In' page. So, I sign in again and the same
2019 should be the year for website lightbox popups
Contact forms, interest based offers, user leaving site and subcribe boxes to name a few use case scenarios.
Zoho Portal Api not working
Hi Team, I am getting 403 error when calling below api with correct auth token https://projectsapi.zoho.com/restapi/portals/?authtoken=xxxxxxx It was working till last week. Please suggest what changes needs to be done in the api request Thanks
Mass update of Owner
I have some projects with owners of people who are no longer in the company, I want to do a mass update to change the owner of the person who left for the new person in charge is there an automatic way of doing this instead of changing everything manually?
Integration ASAP Web Add-On with ReactJS
Is any one can share me how to integrate ASAP Web Add-On with ReactJS?
Zoho desk Ticket creation
I need to open a pop up at agent desk when a ticket is created on zoho desk and alloted to that agent
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