Is ZSubscription capable of processing upgrades?
Is Zoho Subscription capable of processing upgrades? For instance, a customer wants to convert from the Gold level-plan to the Platinum-level plan (or vice versa)? Can the price difference be calculated and processed? TIA. LGarrison
How can I locate the list of common fetch commands
Hi, Ive been trying to look through the KB and community, but cannot seem to locate the name of fetching functions like this one: ${Cases.Request Id} What is the recipe and how can I get my hands on a list to optimize our system? Thank you! Kind regards, Casper
Can not configure IMAP access with email clients
Dear all, I have the problem when configure the IMAP or POP access with email clients (Thunderbird, Outlook, eMClient...). Before configure on the clients, I already enable IMAP access on Zoho' mail account setting. But when I perform configure on email clients, I can not access to email server, like the below picture (Thunder bird), the same problem with other clients.
I have changed hosting provider from Ipage to BlueHost and Zoho Mail don't work anymore
Dear Zoho Team, I have changed my hosting from Ipage to Bluehost and unfortunately i cant receive emails. I can send emails and i can receive email from another account that are using Zoho Platform but i can not receive from the others. I have tested by sending emails from google mail to info@besland.al and it showed this table: I have actually updated MX Records to: Priority Host Record Points to TTL ACTION 10 @ mx.zoho.com 14400 20 @ mx2.zoho.com 14400 50 @ mx3.zoho.com 14400 and also TXT Text
Email delay in last 2 days
I am experiencing significant delays in receiving emails over the past 2 days. Some taking over an hour to arrive. The service was fine for me for the previous 6 months. Are there any reports or issues at the moment?
how to restore spam zoho mail
Dear Zoho Team, I need to restore spam zoho mail which contain/sender: garuna garen. I just delete today.. Please help me Thank You and Best Regards, mike@irikiora.co.id
Unable to receive emails on Thunderbird
Until Fri, 29 Jun 2018 16:52, I was receiving all kind of email on my email application Thunderbird (tufos@tufos.com.br), but after this date, something wrong has happened and I can't receive any emails on Thunderbird. By the way, I have still sent the emails, only when I have to receive them that it is not ok. Zoho email is working ok, sending and receiving, so I have worked Zoho email directly. But I receive many emails and I prefer to use Thunderbird interface. Thunderbird remains reading the
Unable to Send Emails Successfully
Hi there, I'm unable to send emails successfully using shermin@sherminong.com according to 4-5 people that I've checked with, even though my Zoho Mail account doesn't show that there's been any issue. Could someone please help with this? Thanks.
Working out Same Store Sales
Hi There, I am trying to work out a way in Zoho Analytics to calculate same store sales vs last year on the condition that the store traded the full month the prior year. For example if the store opened 7th January 2018 I don't want this to be included in comparing 2018 to 2019 January. Any help would be greatly appreciated Thanks, Paul
Demo's
Hi Fellow One Users, In the coming weeks, I'll be doing demos for some leads a referral partner. I wanted to offer them to you. If you would like to obtain a copy, Please do email me and I will be sure to send to you The demo's I'll be doing are: Desk, CRM & Campaigns Thanks! Jake | JP Industries support@teamjpindustries.com
Templates per Contact
I was looking at the API for oauthscope : ZohoInvoice.contacts.CREATE In here appears to be the ability to set specific templates per Contact. Is this true? If so, more importantly, is there a means of setting these within the UI? I have been looking and not yet found it? If the UI answer is no, then please confirm that we might be able to set these by use of the API? Thanks
How do I change my primary email so that I can delete the secondary email?
I'll try to describe this so it's not confusing. My zoho email is currently set up this way: primary email is info@domain.com and it's forwarded to my secondary email, which is sharon@domain.com. I ultimately want to upgrade to the paid Zoho so that I can have two domains but I don't want to pay for three users when there is really only one user (me). So my question is really for the interim step of consolidating those two emails mentioned above. If I delete the sharon@ email address can I then
Cannot change Display Type of a subform
Currently using Creator 5. In this article, it explains how to change the Display Type of a subform to either "Grid Subform" or "Popup Subform." The article gives this picture as an example: However, in my existing subform and any new subform I create (either blank or based on an already created form), it only ever shows up like this in Field Properties: Is there a way to change it that I'm not aware of? Or is there a chance I misclicked some sort of setting to make it not show up? Thank you
How best to copy contents of one column to a different column?
I have a numeric column in Deals that I need to copy ("move") into a single-line string column. When the copy operation is complete, I will delete the original numeric column. I have about 900 Deal records. I know I could do this by exporting the Deals, use excel to do the "copy", then reimport using the "Opportunity ID" as the key...but I've yet to do a mass data update this way and I always get twitchy when doing a global update. Are there better ways to do what I need?
New to Zoho Notebook - terrible interface
Coming to Zoho from Evernote - maybe. What a terrible interface. Huge icons with apparently no way to reduce the size or switch to a list view. I have a LOT of notes migrated from Evernote, thankfully arranged in individual notebooks, but boy, it's going to be a pain in the rump to sort through them when I need to.
Validating multiple questions
Hi everyone, I have a survey which requires the respondent to allocate "points" across multiple questions using a sliding scale. For example, allocate 50 points to allocate to across four different questions (on each page). Question 1. (0 - 50) Question 2. (0 - 50) Question 3. (0 - 50) Question 4. (0 - 50) Questiona 1. Is there any way that using logic / custom function / deluge etc etc.. that prior to the respondent moving to the next page the SUM of the four questions equal 50. 2. If not,
Zoho Inventory - Rewinding 2018
The year has almost come to a close and it's time to reflect on our past accomplishments and future goals. If you're a regular follower of our what's new posts, then you must be aware of even the granular updates that we put out every month. If not, then here's your chance to catch up on this year's significant releases over a cup of hot beverage. Let's rewind! To learn about all the updates, check out our What's New page. Most of all, we'd like to thank you for choosing to place your trust in us
Resizable 'User Filters' Card?
It would be nice if we could adjust the size of our 'User Filters' card, the same way we can with others. Here, I only have a few, and it'd be nice to throw in a header image to the right, instead of having a bunch of empty space. Is this doable? Thanks
Your account is temporarily locked from sending emails.
Dear Sir/Madam, I am not able to send emails from yesterday. The error message is Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. My mail is prakash@ideesys.com. Kindly fix it out.
Your account is temporarily locked from sending emails.
Dear Sir/Madam, I am not able to send emails. The error message is Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Kindly fix it out.
Se borraron mis correos
buen día , marqué mis archivos de correo para archivar , pero ahora no los encuentro. Todos se borraron. mi correo es Necesito ayuda para recuperarlos.
stacked emails
I hate the way Zoho stacks emails and you can't find the original one that was sent or search by name because it will only pull up the one last responded to. Is there to change the way emails are displayed?
Fetching part of email subject to set a variable
When using "Set Variable" in Flow, is it possible to insert a formula in the value field, something like: ${fetchEmail_1.subject}.substring(20.29); or maybe: mid(${fetchEmail_1.subject}, 20, 29); I'm trying to extract part of the email subject line (numeric) to use in further automation.
Centering Text in Report List
I'd like to format the cell's in the list view of a Report. Some of the fields are right justified, however others are left justified. How can I format the cells so that I can right justify or center the text in the corresponding fields? Thanks!
Snippets vs KB
I'm trying to determine whether I should utilize snippets or the KB for canned email responses. Snippets seem like the feature that should be used; however, I can't find anyway to make snippets global across a department. Is it Zoho's intention to have snippets be only for individuals and have folks utilize the KB for global canned responses or am I missing how to make snippets global?
Error
Hola Por favor colaborarme, tengo bloqueado mi correo y me sale el siguiente error: No fue posible enviar el mensaje;Motivo:554 5.1.8 Email Outgoing Blocked La cuenta tiene espacio de almacenamiento, por favor su colaboración en el caso dado que es mi herramienta de trabajo Quedo atento
API v1 uploadFile - docx/pdf files cannot be uploaded
Until now there have been no problems uploading docx files with the v1 API of Zoho CRM, but today I noticed that when trying to upload a file with docx contents, the upload fails with this message: Unable to process your request. Please verify whether you have entered proper method name,parameter and parameter values. By the way I've tried changing the extension to .jpg, and I got the same failure. However, uploading an original jpg works fine, and even when changing the original jpg's extension
Chnage Super Admin
Hi, Does anyone know how to change the Super Admin from one user to another in Docs? Thanks
Bybrand now integrates with Zoho Desk
Hi, Today we have taken an important step in the evolution of Bybrand. We launched Bybrand integration with Zoho Desk, and soon we will have with Zoho Mail. One of the many challenges for support teams is standardizing email communications. The integration
Reusable Template
Is there a way to make a reusable template in Zoho Creator? I see that it's possible in Zoho Project. I need to create a list of tasks that I can use over and over again. Thanks.
How to force NightMode on Zoho Connect (Mac OS)?
Hello, I use Mac OS High Sierra and stick with it. Is there is any workaround to turn on Dark Mode or Dark Theme for Zoho Connect? The latest update changed color of a side menu from dark to blonde which is disappointing.
Outlook blocked
Hello, The email alex@eletricaprates.com.br is with POP probably blocked. When we try to access the email in OUTLOOK, it will ask for the password, even if it is correct. The email was blocked by space limit, we hired 30gb. But we're not getting access via Outlook.
Can a contact form submit data as lead to ZohoCRM?
Using the API, can we have a contact form on our website, that when submitted, sends the data to ZohoCRM to be saved as a lead? We plan to manage our contact lists via Zoho and integrate with Mailchinmp or Constant Contact. Any suggestions or info would be greatly appreciated. Thanks!
How to view an invite in mobile mail
Hello, today I got an invite via email. On my phone I could not see any details and there was no option to add it to the calendar. Once I was in front of a computer, I opened the mail in a web browser, could see the details of the invite and there is a link to add the event to the calendar. That worked fine. Why can't I do that using my phone? What am I missing? On the phone, I use the Zoho mail app. Regards, Michael
Hi guys!, Trouble with phonebridge.zoho.com Is it down?
Since a couple of days ago that I started with Zoho CRM, I have tried to configure calls with my voip provider, what happens is that between test and test Apps Market apps I installed and configured workphone.io, unfortunately this made the PhoneBridge will stop working on my account. Could you help me? this is general or just happens to me? Attached screenshots.
ZohoCRM API returns INTERNAL_SERVER_ERROR for salutations with more than 25 characters
If you attempt to insert a lead with a first_name with more than 40 characters, you are returned an INVALID_DATA response with the validation failure. I believe this is the correct behaviour. However if you insert a salutation with more than 25 characters, you get an INTERNAL_SERVER_ERROR with no further detail as to what caused the problem.
Walk-through 7: Engaging audiences with interactive sessions
Hey all, The success of a session wholly depends on the involvement of the people in the audience. But what if the icebreaker didn't actually break the ice, or people chose to fill up the back rows rather than the front? How do you interact with everyone and make them feel involved? In today's post, we'll discuss engaging audiences with interactive sessions. Backstage provides you with the tools to enable your audience to connect with you when you're presenting a session. Use the presentation library
zoho books Document workflow
Hi, We are looking into documents to optimize our workflow. When we receive an invoice, auto-scan / upload it to zoho books documents, we would like to have a feature where you can assign some sort of workflow for that invoice: with the workflow it must be possible to assign tasks to the invoice e.g. approve the invoice; create a bill match it to a project etc etc Sure, some task are possible but I can't seem to find a general approve function. Is that not yet available / perhaps on a roadmap?
Замена основного домена
Добрый день! В связи со сменой основного домена с cargotruck.com.ua на cargotruckAVIA.com.ua, соответственно нужно сменить существующие адреса почтовых ящиков на новые с окончанием user@cargotruckavia.com.ua как мне это сделать?
Using Zoho Sign as Administrator, view all organization sign docs
We have been testing Zoho Sign to see if this will work within our current workflow, and hoping to move away from another sign product since we are using the Zoho Suite for much of our systems. One question that I had was using Zoho Sign as an Administrator,
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