HELP! Anyone else been effectively "shut down" by Zoho Campaigns?
COMMUNITY ADVICE FOR ZOHO CAMPAIGNS AND BEST PRACTICE HELP NEEDED PLEASE! We moved our CRM and marketing operations over to Zoho in June of this year. In doing so, we moved over our marketing email lists, built over years and containing opt-ins from many marketing campaigns as well as current and former customers. In doing so, we have run into numerous issues in trying to send to these same folks we have imported, using Zoho Campaigns. Our account has been blocked so many times, and the review and
Problem with new user email account
Hi, We are trying to create new mail account for a new user and partner of our company and anytime we get the following message: Lo sentimos, no podemos procesar su solicitud, comuníquese enviando un mensaje a support@zohomail.com We would need a solution for this issue Regards
V2.7: Introducing webinar co-organizers, enhanced screen sharing quality, choosing external webcam, region based dial-in number display and more.
Dear All, Here comes the new updates from Zoho Meeting that are recently rolled out! We 're introducing co-organizers in the webinar, done major improvements in screen sharing quality and more. Introducing co-organizers in the webinar You can now invite co-organizers to help you manage your webinar. Co-organizer can launch polls, answer questions, change presenters during the webinar, record webinar, view all attendees/staff and more. Learn more. Webinar CoOrganizers Enhanced screen sharing quality
Knowing People has its perks, even on Cliq.
Have you ever been in a situation where your boss tells you to contact Emma for getting help with a piece of code that you are working on, but you don't really know who Emma is. And then starts an endless cycle of asking around to find Emma, the developer. On way you find an Emma Margaret from finance department, befriend Emma Lynn from sales department, and then you finally find a Jane Emma who's a developer, but wait no! That's not the end because she is not the Emma you've been looking for. Yup,
Estimate - Custom Template - CRM Integration
Hello, We are Zoho One users and have been using Zoho Finance module instead of the using the Quote, Sales Order & Invoice present in the CRM. When we try to create a Customized layout for estimates (Custom Template). The default modules from that we
Block the ability to edit documents. Why not possible?
Hi Zoho, I see that when a document is sent to a customer and that we generate the following document (Estimate --> Sales Order) the user can edit the previous document that generated the next one. Example: The user cretaes an Estimate. It sent the Estimate
Different Totals with different filters, Same Graph
I'd like to have a bar graph in zoho reports of my service desk tickets whereby I can see two totals. First total is the number of tickets opened in the current month, which is easy. But in addition, I'd like to see the total number of tickets closed in the same month BUT regardless of whether or not they were opened that month. For example 100 tickets are opened in October. That's the first total. The second total could be 120 tickets closed in October because 20 of those were opened in September.
[Suggestion feature] Double-click to row edit mode
From a list report, it would be really great to be able to double-click a record to enter some sort of row edit mode. Where only that row's columns can to directly edited from the list report view. At the moment, the spreadsheet report has big limitation: not more than one person can edit the records at the same time and no on-load workflow can exist. With having only one row at the time been edited in a "edit this row" mode, multiple users could work on the same report at the same time and on-load
Email department dont get any emails
Hi I have added several departments and several emails. But the only email that work is the email that is standard (support@....) and not they I have made. How to fix this?
Can you recommend an option in Zoho CRM for tracking Webinar Attendance
We invite contacts to webinars which are head 3x a week. We get a report of the people that attended. I would like to search for the people that attended so I can call them after the event. We use a 3rd party application called clickfunnels which sends emails to invite our contacts, and we use webinar jam to host and record the webinar. We have considered also use zapier to update the zoho contact records for the people invited and attended or import a csv list but we aren't sure where this data
ZOHO CRM Workflow Cap of 50
I understand there is a workflow cap of 50 for each module for workflows is there any way around this? I run a entertainment company for acts across the UK and prices will depends on City. I tell customers on my website to fill out a form and they will receive a instant price...this is where zoho crm comes into play. There are 3 tier prices for each service. Example A) Service = Butler - Tier 1 = webstie.co.uk/butler-price-1 - Tier 2 = webstie.co.uk/butler-price-2 - Tier 3 = webstie.co.uk/butler-price-3
customer login profile as system field
Hello I would like to use the customer login details to filter reports/data etc. Is this possible? Thanks Amanda
How do I make the title of my blog posts bold
Hi Zoho Community Please how can I make the title of my blog posts bold so they stand out from normal paragraphs. I'm using the old UI
Map Fields from a custom module into a new Deal
Hi There! I want to map the details of a vessel into the deal field when a new deal is created. I have created a vessel module that contains all of the relevant details that will have be entered into the deal. I would like all of the additional details to auto-populate once I enter an IMO Number into the Deal (the individual number given to each vessel.) The IMO Number is also in the vessel module details. I know I need to use a custom function for this - unless anyone has any other suggestions?
Having a textbox list
In Survey Gizmo, we can create a textbox list. It saves us space and it's easier for clients to go through those questions. Check the image:
All Emails going to spam folder
All my emails are going to spam folder, irrespective of the formatting. This is a very serious issue and is affecting our business. I would request the Zoho team to come up with a solution quick or I will have to move to some other provider.
Adding a Booking Reference field
I have a form for booking customer flights. I need to create a booking reference. Can anyone suggest how to. I want the reference to be random but I am willing to accept a solution which is more simple
apple mail to pst
Download applemail Converter Tool to convert outlook pst, Thunderbird, Spicebird, LiveMail, Mulberry, OperaMail, SeaMonkey, MozillaMail, Entourage, Pocomail, Eudora, Netscape, Evolution, etc. email client applications MBOX file in MS Outlook PST, MSG, EML, RTF and in HTML file format. For complete information visit: Download from here ;- http://www.emailsoftwares.com/apple-mail-to-outlook-2011-converter.html
CRM pour e-commerce
Est-ce que vous utilisez Zoho pour votre site e-commerce ?
Android Mail: conversation view re-enables automatically
After disabling conversation view in the Android Mail app, it is later re-enabled on its own. I would prefer to have it remain off. Anyone else with this issue? Note that I haven't yet been able to determine the trigger re-enables conversation view. I attempted stopping and restarting the Zoho Mail app, so it doesn't appear to re-enable on startup.
Custom fields transfered in following phases
Hi Zoho, a customer of us asked WHY the custom fields we created for them, can't be transfered in following phases. Example: In Estimate we fill these custome fields, then we create the Sales Order and then again the Invoice. B ut those custom fields
Access denied from this IP address
Hi, some time ago I added the IP lock to my account info @madnessfilms.mx , and now I am trying to access it and I can't because apparently I have a different IP address, please help me out with this! it is very urgent for me to access.
Any possibility of having a comments box next to a dropbox, radio, etc.
I'm doing this with SurveyGizmo. If the person want to leave more detaisl about his answer. Also this offer having a more consisce form.
create a user group
How to create a user group, to associate with a task. For example department development
Spotlight #1: Collaborate using Team Folders
Hello All, This is the beginning of our new Spotlight Series for Zoho WorkDrive. WorkDrive is a file management and collaboration tool for teams of all sizes. In this series, we will discuss individual features and related use cases in detail, to help
Change MX records
I used Zoho mail a long time ago, but I needed to change the host of my domain. Now I need to change the MX records of the new host to receive the emails, but I'm afraid to losing my old emails after the upgrade. Will my old emails still in my inbox after the update of MX records?
Create a Custom Table to collect information
Hi, I use this in Survey Gizmo and it's very useful. It gives us the ability to put any question option on the same line since all those information are related to each other. Since I don't have this option, it's 5 times longer to create and in length also.
Error:554 5.1.8 Email Outgoing Blocked
My account was blocked. Please help me to unblock. My ID: namphong@siscom.vn Thanks so much.
No Auto Assign for CSV Tickets
Hi, So we have been using Zoho Desk for a while now and most of our tickets we either get via Email or via a CSV dump. We want to auto assign these tickets to our agents based on certain criteria however, the system only allows for Email tickets to be assigned via Round Robin. CSV tickets have to be assigned manually. This is definitely an issue. The Round Robin should apply irrespective, of the channel of the ticket. Regards.
RTL TOP MENU
Hello, the top menu (tabs) are showing only from left to right. can i change the view so i will see the top menu from right to left? thank you
regarding zoho sales iq chat window customization
I want customize sale iq chat window .I want to add phone no box to bedisplayed in chat popup. Plz provide solution.
Please help to recover deleted email over the last 14 days.
Hi, I believe my kids accidentally deleted my emails on the mobile app over the last few days and i cleared the trash without checking. could you help to recover them? thanks a million. Karl
TextNow Integration
Would love to see Zoho have an integration with TextNow to place calls and texts to customers within Desk. Right now I am having to use an external desktop application and It would be nice to stay within the Desk platform. TextNow offers great pricing and I feel other Zoho users plus myself would benefit from this
Other Territory is able to see and manage Admin's Record
My role is an Admin for the account. I have created two territories for my business interest namely 'PH' and 'MY'. I have also created another user and assign it's profile type to be Territorial Admin, a type of profile that I have created specifically for the user, and its Role is a 'Recruiter' and this user will be managing PH territory. In Role type, Recruiter should not have access to view the admin's Records. However, I have found out that the user is able to view a job that is in the admin's
Zoho Community Meetups in Germany - November
Hey there! Are you making the most of your CRM? Would you like to learn more about Zoho CRM, some tips and tricks and, network with your peers and our product folks? Several of our Zoho User Groups are meeting up in the below cities in Germany through November and December. This is a free event, so join the session that's closer to you and learn to make the most of Zoho CRM. Berlin Munich Frankfurt Nov 19 Nov 27 Dec 4
Chat shows "Leave a Message" in portal even if our agents are online
When our agents log in it usually takes a while for the system to accept that they are online. We click the user photo, click on the chat status, select online and then often wait several minutes. In any case, once the agents chat-status changes to "online" we would expect the visitors to our help center/portal to see a chat option. However all they see is "Leave a Message" at the bottom right of the screen. Do we have to do something else to enable chat for our portal? Many thanks in advance
Service Unavailable Error
I'm not able to receive or send, and I continue to get the prompt asking for my password. Once I input my password, it says that it is incorrect. My password has not changed in 5 years. What should I do?
Gmail Add-on instead of using IMAP/POP
For environments with a more secure setup with IMAP/POP disabled, is there any plans to develop a Gmail Add-on, like Copper has to integrate into the email?
Error while adding domain
Dear Sir/Madam, While I am adding my domain it is telling that "his Operation has been restricted. Please contact support-as@zohocorp.com for further details." Domain Name: UPIQPBANK.COM kvrscientificservices@gmail.com Please rectify this issue at the earliest.
Tip on how to create a website in 2 languagues
Hi, I wonder how to create a website that is for example in ENGLISH and then, a mirror website in Spanish, without creating 2 websites with 2 domains, iinked? Have you seen those websites where you just click a button, which can even be one of the menu bars, and then you see exactly the same website but with the info in english?? How they work that out? using a subdomain or how? Thanks for your help. I am new new on this.
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