What's New this August 2018 in Zoho Books?
Hello Everyone, Continuing from where we left off last month, we've added a bunch of new features to Zoho Books this August! Read on to know more. Enhanced Manual Journals We've made the following updates to the Manual Journals section to make recording journal entries easier than ever. Record journals as drafts so it does not reflect in your reports. You can publish it any time. Select multiple journal entries and publish them in bulk. Import or export journal entries along with their status,
New Features and Enhancements in Zoho Vault (Aug, Sep)
Hello, In the last two months, we have rolled out a bunch of new features and enhancements in Zoho Vault which will help our users to simplify their day to day password management operations. 1. Administrators can now view the next data backup time on the Configure Backup Schedule page. This will help administrators know the next backup time at a glance. 2. Users can now export secrets from a particular chamber on the Export Secrets page. This feature will come in handy when you want to export particular
How do you export ALL bugs?
Hello, I found the Bug's export feature on a per-project basis, but I need to export all the bugs for all of the available projects. Is there a way of doing this? I can list all the bugs if I go to the "My bugs" section, and remove the "All Open" and "Me", but the 3 bars icon on the right side does not have the Export option like it has when you're viewing a single project.
How can I associated a second contact's email correspondence to a deal?
Hello, I created a deal and added a contact and began corresponding with that contact. Email correspondence around the deal is appearing as expected in the deal's email view. Recently I've begun corresponding with a second contact about the same deal. I've added the second contact via the contacts roles view. Email correspondence to the second contact about the deal is not appearing in the deal's email view. I searched help and browsed through the deal and contact module, but I cannot figure out
Updating current app from API 1.0 to API 2.0
Hi there, My previous app was in c# and using API 1.0. How can I update my app to use API 2.0. I see that you only provide SDKs for 4 languages PHP, Java, Phyton and NodeJS. Can you recommend the workaround for me to update my current app to use API 2.0?
Ability to revoke to delete a message?
Hi Is this feature planned in the near future? The more we use cliq the more we need the ability to delete or revoke messages. It holds back the product if you want to roll it out to larger companies
Given emailid already exists
It won't let me add a new Mail account and gives the error 'Given emailId already exists.' dev@memberbuy.com.au Please fix it thanks.
Given emailid already exists
It won't let me add a new Mail account and gives the error 'Given emailId already exists.' dev@memberbuy.com.au Please fix it thanks.
CNMAE Records
I moved my domain to a different account. My domain had already been verified and now I need to reconfigure CNAME records but I can't find them on my account Control Panel. What must I do?
where is my zb code? urgent
hello, where can I see my zb code? Thanks
How to integrate zoho desk support api in codeigniter
Hi , My client wants me to integrate zoho support desk in his application. Got a document of this. https://desk.zoho.com/DeskAPIDocument#GettingStarted#Authentication cab anyone help me in this to bring zoho into my application. Thanks
webhooks: ${SUBSCRIPTIONS.PLAN_CODE} inserts plan name
I'm trying to create a webhook that uses ${SUBSCRIPTIONS.PLAN_CODE} in the URL. I've inserted ${SUBSCRIPTIONS.PLAN_CODE} but it puts in the plan_name rather than the plan code. It seems very strange that this could be a bug. Is anyone else using plan_codes in webhooks?
Custom Module Data not accessed by Zoho CRM app.
I have created a custom module for Zoho CRM but the data does not show up in the Mobile CRM app. How do i access this information because it is important when i'm away from my computer. Please help ASAP. Thank you. Boris
Join us for a free webinar!
The new face of ShowTime is all about pairing an enriching user interface with advanced customization. You can now filter out unfavored session registrants, invite enthusiastic trainees directly, and limit the crowd for your training sessions. You can also record and share your sessions to allow self-paced learning. All these exciting elements alongside in-session engagement features like Questions, Polls, Chat, and Openhouse will be demonstrated live in our upcoming webinar "A complete overview
My mail is blocked
Dear Zoho-Team, I just recieved a Mail: "Dear User, Greetings from Zoho Mail Team. Your email reception for the account (viktorija.kopmane@zoho.com) has been blocked as the mailbox storage size exceeded the allocated storage. We suggest you to clean up emails to create some space or buy additional storage. Refer the help page Manage Mailbox Storage for more details. Once you have freed up at least 5% space or purchased additional storage, you can unblock yourself from the Mail Accounts section in
Deals Kanban grouped by closing date
Hi, I'm trying to visualize a kanban style for deals, but I'd like to group by 'closing date'. Is it possible? I'd like to build something like this: https://automizy.com/wp-content/uploads/2016/04/Pipedrive.png
Customer vs Utent
I have one database with different company and related name and other information. I'd like to create a customer that, one time is in the system, can see/modify only all the date connetecte with his company. In brief...what I have to do ??
Template mail merge for vendors
Is it possible to creat a merge template for the module vendors ?
Series of Invoices for different services / areas
Hello!!! We are ZOHO ONE users and my company has several lines of business. In one of them, we are thinking about using Zoho Subcriptions but, the invoices that we generate should have a different numbering (in Books we can only use a numbering of invoices). It would be very useful to have the invoice series functionality (for example, F18 / APPS / 0000 ... or F18 / ABM / 0000 ...) when will you have this functionality? It is very important in Spain (and I think in other countries too). regards
Not able to find 'getPrefix' function
Hi, I'm just trying to get a first name from a full name in CRM, but when I save the function, there's an error. My function is: full = input.fullname; full.getPrefix(" "); input.firstname = full; I'm on API V1, do I need V2? Can I achieve this any other way? (the format is (firstname + " " + lastname) and the length of the string varies) Thanks in advance.
Send a lead from 1 Zoho CRM to another Zoho CRM
We are trying to send a lead via webhook from Zoho CRM A to Zoho CRM B. We have been told it is possible via Webhooks (however only API v1) but the documentation is shocking, and support won’t help. The failures tab is also showing no errors even though on the lead timeline it says the workflow rule has been triggered alongiwth the webhook - yet the lead hasn’t been sent. We are simply trying to do the following: When Lead on Zoho CRM A is moved to Lead Status “Can’t Help” we want to send that lead
Not receiving emails
As the title says, I’m not recovering any emails. I’ve had this issue for a while, but just decided to make a post. Any help would be appreciated! Thank you.
Domain Already exists
Hi, I was adding domain mx types and accidently closed the window. Now when I try to add domain it say it alrady exists. WHILE I cannot see my domain here.Can you pelase help. Regards
Completed Tasks Analysis Reporting
Is there a way to pull a global report for completed tasks and projects against the time allocated for the task compared to the time taken? I want to use this for efficiency analysis. Cheers, Andrei
Fetch Zoho CRM Contact using Deluge
I thought I would pass this along to anyone trying to do what I'm doing. It wasn't working until I contacted support. They had to make some kind of "optimization" on the back end, so your results may vary. Goal Prepopulate a form containing user profile information that is auto-filled from the corresponding Zoho CRM record based on the email address. Also leverage the Zoho CRM field so the profile can be linked directly back to the CRM contact. Method Use searchRecordsByPDC() to locate the CRM contact
ERROR_CODE :550, ERROR_CODE :5.7.1 - SPF MAIL FROM check failed
Hello, I desperately need help. I have a constant problem with my and other accounts of my organization. The message that appears is this: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. contasapagar@normandyhotel.com.br INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 <contasapagar@normandyhotel.com.br>: Recipient address rejected: SPF MAIL FROM check failed rh@normandyhotel.com.br INVALID_ADDRESS,
Shopify New Customer: Invitation Email
I am testing the Shopify Create Customer function and it works quite good. I need however to send automatically the invitation email from Shopify after creation and I having troubles to achieve it. The Shopify REST API provides a way to do that: https://help.shopify.com/en/api/reference/customers/customer#send_invite Send the default invite POST /admin/customers/#{customer_id}/send_invite.json { "customer_invite": {} } My question is: 1. Can you include this in the existing function Create Customer?
MY MAIL DOES NOT RECEIVE MESSAGES
BEFORE I RECEIVED NORMAL MESSAGES, ALMOST A FULL YEAR WITHOUT HAVING PROBLEMS, BUT NOW THAT SEND ME MESSAGES THROUGH GMAIL OR OUTLOOK, DO NOT ARRIVE ME, COULD YOU HELP ME ?, I ASSURE THAT NOTHING HAS BEEN MODIFIED.
Top bar is not shown in the Swedish version
When I switch the language from English to Swedish the top menu bar disappears. There is an error in the browser console: Loading failed for the <script> with source “https://js.zohostatic.com/fcomponents/v2_40/topbar/js/sv:SE.js”. I am also attaching a screenshot to illustrate the issue better.
ERROR 550. DENIED BY POLICY
Hi helpdesk, I'm the IT guy of our company. We've our business mail stored at zoho and we're having issues sending mails to some persons. Those emails that couldn't be delivered belongs to the same domain "aena.es" which is an important airport of Spain. We receive and automatic message which says: *********************************** <name-of-person>@aena.es, ERROR_CODE :550, ERROR_CODE :Denied by policy **************************** No attachments, mails to only one person (not a distribution list).
Gmail couldn't identify POP server
One of my email using Zoho Workplace has reached its 5GB limit, so I'm trying to export all the emails to gmail to free up space. However, Gmail is saying it couldn't identify Zoho's POP server. Can anyone help me in this?
info@ email addresses not importing
salve non riesco ad importare tutte le mail che abbiamo che iniziano con info, Capisco che sono mail di gruppo ma molte delle aziende che collaboriamo da anni anno questa mail , e per poter continuare ad usare zoho campigns dovreste abilitare l'importazione anche sulle mail di gruppo grazie
Outgoing Emails blocked
Hello I have been unable to send emails from my account and the message i recieve is " Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more.". Please can you help me resolve it?
Can not deliver e-mail
Please see the error below when sending emails from some accounts. Your message was not received by one or more of the recipients. Subject: Termination documents Amós Noboa Camargo - 1780 Pizzaria Ltda - Belvedere Sent on: 09/19/2018 10:27 The following recipients can not be found: 'support@agruppa.zohodesk.com' 09/09/2018 10:27 550 5.4.6 Unusual sending activity detected. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_blank> Learn more. </a> Use
How to Reconfirm, OptIn a List
Will there be soon something similar, fast deployable, on Zoho Campaigns? Which then doesn't stop first mailing, if it has more than 20% bounces. How to Reconfirm a List | MailChimp.com: KB Article
Not recieving incoming emails
I am able to send emails. But not able to receive any emails. No error message feedback to sender. email addresses are is adeel@webienz.com,&rabia@webienz.com. Could you please help? Thanks in advance!
Display of full name
My full name is Henry Walsh, but when I send messages people see me as "Alex henry**@zoho.com". How can I fix this?
Very Impressed So Far Just A Couple Of Questions
i am truly impressed with both the webmail portal and the desktop app, and just have a couple of questions. 1. is it possible to have items that go to notifications and newsletters go straight to the inbox? 2. i noticed what looks to be a way to add my gmail accounts so if i reply to a or forward a email i can choose one of them instead of just my zoho email address for the from field, am i right about this? thanks
The ability to add additional fields after the initial import
Our app will be constantly evolving so we would need the ability to add additional fields and then bulk import the data with the product code as the lookup value to tie the data together. Is this possible with Zoho Creator? Or will I need to export the data, do the lookup in Excel and re-import the data into Zoho Creator after adding the corresponding fields to the Creator app?
SENDING MAILS PROBLEM
HI SIR WE ARE UNABLE TO SEND MAILS FROM www.truepath.co.in domain, my id is rajan@truepath.co.in i am getting Unable to send message;Reason:550 5.4.6 Unusual sending activity detected. Please try after sometime. Learn more. error kindly resolve it asap... Thanks & Regards T. Rajan Proprietor, +91-9840765121 TRUE PATH Web Solutions www.truepath.co.in
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