Unread response indicator in spotlight search dialog
Hi there, For those users who make use of keyboard shortcuts, it would be immensely helpful to include a visible indication of new messages in the spotlight search (ctrl + spacebar) dialog next to each direct, group or channel chat. See attached screenshot for an example. I have noticed that the order of the items in the spotlight search does change if there are new messages, but this does not provide enough information to the user on what is outstanding. A red circle or star next to the name would
Tip #26: Execute Next Business Rule
Business rules support webhooks. Each business rule can be used to call a webhook when a specific criteria is met. What if you need to call two different webhooks for a matching criteria? Continuing from our Tip #25, lets see how to workaround this limitation using the 'Execute Next Business Rule' option. 1. Create a business rule to 'Update Support Ticket' when a bug is created or updated and set the criteria to match when the status is 'Closed'. Select the "Execute Next Business Rule" option.
Error Log?
Hi Support, Suppose if a scheduler runs and tried to pull the data from different server but due to some issue or incompatibility data in those CSV/Spreadsheets, Some Rows may not be inserted or based on the configuration the NULL value will be set to those respective columns. Do we have any error log system where i can identify these rows and columns which are error prone and not imported successfully? Do we have this provision if so how do i access it ? And do we have rollback and retry options
Routine or Stored Procedure - in Scheduled way
Hi Support, Do we have any stored procedure or routine provision which i can build and schedule it to run for particular frequency to achieve some results. Please do let me know whether it is included or working on it? if working on it what could be the turnaround time? Appreciate your response. Thanks.
Post Processing Provision on Data insert/update?
Hi Support, Suppose if there is any insert or update happens to a table, Do we have the following provisions? 1. Do we have any triggers provisions where we can set them up so that when an insert or update happens the triggers will be called and the run the sub queries or update the columns which are system generated? 2. Do we have any option when an import - insert/update happens on any row do we have any provision to update another columns which is a dependent on these columns data so it will be
@channel (mention all)
how do I mention the entire channel ?
Query Table data dump inserting into a Table in scheduled way
Hi Support, Is there a way that i can push the data set/result set of Query Table to a normal Table in Zoho Reports which can be scheduled with in this system. If not what are the otherways to achive it? So that i do not need face limitation of 3 level Query table which i cant use further... So basically a Query Table should run in scheduled time and then push that data to a Table i configure. Do we have this provision? Appreciate your response and help...
Having trouble saving my project
The Icons do not show up anywhere in the software
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.
Hi, Getting this error while adding an email account for greafindo.com. Please help, thank you.
I have not received the mail for an hour
It's been an hour since I stopped receiving emails, and my clients tell me they're writing to me
Product Categories and Discounts
I'm a new test user with Zoho and am a bit shocked at how bad the quoting module is. You need to provide an easy way for a sales person making quotes for customers to be able to set discounts in multiple ways within the quoting system. I think most companies have at least two categories of things that they sell and that they want to discount differently on every quote. For example, products and pro services. At the quote level, I need a field for the discount to use for category 1, category
COmplete Marketing Automation - Introduction of Programs
Hello, I saw on a video that you had presented the marketing automation tools from Campaign called Programs. Do you have an idea when the feature will be rollout in GA? Many thanks for your help, Regards, Victor M. da Silva
Filtering out all unopened
Is there a simple way to filter out any leads, or contacts, that have never opened an email from Zoho campaigns within a set time frame, like 1 year? If email is repeatedly sent to an address that never opens it, it could be a spam trap, and hurts delivery stats. I don't want to set up multiple filters to do this for every campaign, it should be something that can easily filtered out, or have their email status changed.
Removing Unopened Contacts
Hi, I am trying to improve the quality of my list by removing people who have never opened my emails. Is there a way in Zoho to identify which email addresses in a List have never opened an email sent to them?
blocked email,please help!!!
Even after deleting emails and taking the account to under 4 GB emails are still being blocked. Please HELP 552 5.1.1 <magdalena.stojanov@ea.co.rs> Mailbox delivery failure policy error Final-Recipient: rfc822; magdalena.stojanov@ea.co.rs Action: failed Status: 5.1.1 Remote-MTA: dns; mx.zohomail.com. (204.141.42.121, the server for the domain ea.co.rs.) Diagnostic-Code: smtp; 552 5.1.1 <magdalena.stojanov@ea.co.rs> Mailbox delivery failure policy error Last-Attempt-Date: Tue, 27 Feb 2018 02:21:31
CRM - IMAP Solution for Outlook 365
it would be great if Zoho can make an improvement to their IMAP Outlook 365 solution whereby, when a user's outlook account is deleted, the emails that were synced from that account to CRM, are stored in the CRM system and not deleted. Thank you
imapsync from Zoho not working
Hi I'm trying to transfer emails from Zoho using imapsync; IMAP access is enabled for target source user; source host and port are correct (tried with both imap.zoho.com and imappro.zoho.com with SSL ports); source password is correct; imapsync cannot connect to source IMAP server; please fix, thank you
How to retrieve records based on CONTACTID?
To get calls records I'm using below api: https://crm.zoho.com/crm/private/json/Calls/getRecords?authtoken=mytoken&scope=crmapi&fromIndex=1&toIndex=200&version=4 To get records of particular contact, how should i construct the query? I did like below and its not working. https://crm.zoho.com/crm/private/json/Calls/getRecords?authtoken=mytoken&scope=crmapi&fromIndex=1&toIndex=200&version=4&CONTACTID=2847269000000474021&RELATEDTOID=2847269000000474021 1. Is there any parameters to query by CONTACTID?
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. Help | Forum |
Getting this error while adding a user for greafindo.com Please help, thanks.
Allow change Text field size without replacing the field.
We have a 2000 text field. Lately we noticed we need more room so we need to change to 32000. It looks we need to create a new field and migrate the information to get it done. It requires to "Modify" the WHOLE database which is RIDICULOUS. We are coming from Salesforce. In there you can change Text fields size UP and DOWN. It is so SIMPLE, if you reduce the size, well, the system cuts all texts according to the new size (obviously the company acknowledge any text lost as irrelevant). And if you
Any way to conditionally change CSS styles in a custom record summary template?
Hello, I have a record summary that includes fields that come from a related form. Each record in the first form may or may not have a related record from the second form. Now our client wants us to hide the fields from the related form if the first record doesn't have a related record. I tried using a formula field that returns "display: none;" or "display: block;" to insert CSS styles into the record summary, but when I view the record summary, the CSS is removed. Is there any way to use field
Why can't I get past this screen when trying to access my Email account?
I put my phone number in, add my password, then submit. It then tells me the phone number is already being used.
Mail Calendar Events synced to Connect Calendar Events
Is there a way to sync the events I create in the Zoho Mail Calendar to the Zoho Connect Calendar?
Error Enablemailhosting
I get error when setting up my domain in Enablemailhosting. I am returned already exists inbox from another provider. Even though I have already deleted that box. How to process?
Function-30: Keep track of your business details with a Company or a Contact.
Welcome back everyone! Recently we had made an announcement regarding the renaming of Custom Functions to Functions. Check this link to know the implications regarding the change. Last week, we learnt how to create Purchase Orders for Individual Products instead of a Contact or Account, from a Sales Order. This week, let's look at a custom function that lets you update your Account and Contact records on the products involved in the transaction, for each related Invoice generated. Business scenario:
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.my email id is -marketing@evonixtech.com. Please solve it soon & unblock
Can't receive emails
I can't receive emails, but I can send emails. If I use a different email to send an email to my zoho account with, I do not get any error messages. I went to my DNS manager at godaddy.com to delete all records and then add them again. But I can't get my zb code to add cname as my domain is already verified by Zoho. And I do not want to delete my Zoho account completely to reinstall it all, as I believe I have a couple of important emails "hanging in the cloud" that I don't want to loose (as I believe
TLS v1.2 upgrade for Zoho Subscriptions.
In order to maintain your communication with Zoho Subscriptions more secure and to meet the updated PCI standards, we will be retiring the support for TLS versions 1.0 and 1.1 on March 31, 2018. After this date, users will be required to update their processing solutions to TLS v1.2 in order to enjoy secure transfer of data. What is TLS? Transport Layer Security (TLS) is a cryptographic technology protocol used to provide secure transfer of sensitive information over the internet. Why is this
TLS v1.2 upgrade for Zoho Expense.
In order to maintain your communication with Zoho Expense more secure and to meet the updated PCI standards, we will be retiring the support for TLS versions 1.0 and 1.1 on March 31, 2018. After this date, users will be required to update their processing solutions to TLS v1.2 in order to enjoy secure transfer of data. What is TLS? Transport Layer Security (TLS) is a cryptographic technology protocol used to provide secure transfer of sensitive information over the internet. Why is this update
TLS v1.2 upgrade for Zoho Inventory.
In order to maintain your communication with Zoho Inventory more secure and to meet the updated PCI standards, we will be retiring the support for TLS versions 1.0 and 1.1 on March 31, 2018. After this date, users will be required to update their processing solutions to TLS v1.2 in order to enjoy secure transfer of data. What is TLS? Transport Layer Security (TLS) is a cryptographic technology protocol used to provide secure transfer of sensitive information over the internet. Why is this update
php mail with attachment works with gmail but not in zoho mail
Hi, I have a contact form with pdf/doc attachment. And using php mail script to send it to gmail and zoho mail. but in zoho mail there is no attachment bt gmail show the attachment. <?php function mail_attachment($filename, $path, $mailto, $from_mail, $from_name, $replyto, $subject) { $file = $path.$filename; $file_size = filesize($file); $handle = fopen($file, "r"); $content = fread($handle, $file_size); fclose($handle); $content = chunk_split(base64_encode($content)); $uid = md5(uniqid(time()));
Private address iCal sharing URL from Zoho Calendar showing all events titled "busy"
When I subscribe within Google Calendar to a Private address for my personal Zoho calendar, all of the events show with titles "busy", instead of the event description/title that is visible from within Zoho itself. Is this the intended behavior, or is there some malfunction? I attempted to use my Gmail address in the Share With Individuals settings with different visibility, but I am unable to use the '+' button to add to the list.
Exporting vendor payments
Getting a lot of duplications in the export file ?
Outlook plugin for macOS - cannot login
I just downloaded the Outlook plugin for macOS and installed it as described. When I try to login to my CRM-Account I always get the message "Connection failure - Please check your internet settings", but I am definitely connected to the internet. Additionally I looked into the log files and found two interesting things: 1. Zoho CRM Plug-in for Microsoft Outlook _CFNetworkIsConnectedToInternet returning 1, flagsValid: 1, flags: 0x2 --> so I am connected ;-) 2. Zoho CRM Plug-in for Microsoft Outlook
Relative dates in custom views
We have them for "Is" BUT, "After" & "Before" is just as important as well as "is NOT" !!
Z Mail Admin App - apple
it appears that, after installing and configuring the admin app for the first time, you have to enter your admin password. after that, there is no more password required for using the app after closing. should there not be some kind of security feature for this app? such as touch/passcode like the mail app? Phil
Question regarding licensing
I'm currently looking for an on-demand remote access tool for myself and a number of other technicians. I can see with the Professional version we can have 4 concurrent connections, I suppose my question is whether this is shared amongst all technicians in the account or whether we need to purchase a professional license per-technician?
You do not have permissions to create this account in Zoho Mail
Hello .. Good evening I am not able to create user for my email and always this message appears You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. Domain: theglobalreviews.com E-mail: contact@theglobalreviews.com ID user: 649303116 Can you help me? Please
Using Functions in Record Summary?
I'm trying to get the record summary of Record Type A ("Players") to e.g. show the sum or count of all entries in a field in a connected Record Type B ("Games"), so that I can show the total wins that player has made, or total games they have played. I can access the field (e.g. ${Record_a_Match_Date_of_Match.They_Won_the_Match}), and it returns a comma-seperated list, but I can seem to perform any functions on it (e.g. sum(${Record_a_Match_Date_of_Match.They_Won_the_Match})). Is this possible?
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