Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Please unblock my Email Id. reports@iglsmartcard.com Thanks, Amit Bhati
Can I input ITEMS without a rate?
I need to input the amount of my items at the invoice level. my item prices change throughout the year and I have different prices for different customers.
Can't add a USER
hi i am unable to add a user. i have added four users but whenever i try to add kiran.yadav@jeewanpublicschool.org, it says that the user is already invited. but whenever i go to to the list of invitations, it shows the said user as PENDING invitation. i deleted the invitation and tried numerous times but could not succeed. Moreover, i am using cPanel server. My control panel is prompting me to configure the SPF and DKIM but i do not know the process as it is not elaborated for cPanel online. kindly
How to open different mail accounts in diferent browser tabs?
Hi guys. I'a using two zoho email accounts. It it possible to have access at the same time with one browser session?How to open different mail accounts in diferent browser tabs? Thanx
Editing "Send Mail As" feature is broken
I want to change the name that I send email as when using the web interface. In the mail Settings, under "Access old version for" there is a "Send Mail As" option. This takes me to the old version. If I click on the edit icon for an email address, nothing happens. In the developer console an error is reported: "SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data" along with a network response with an HTTP 500 internal server error code. What can I do to change my "Send
Ask the Experts #2: 5-hour live Q&A session on Customizing modules and fields in Zoho CRM
To close more deals in less time, the need to craft your CRM to fit your industry is super important. Zoho CRM is designed to allow users to flexibly customize and tailor it to suit their needs. Customize the sales dashboard, standard and custom modules, tabs, email templates, and more. Our next session in the Ask the Experts series focuses on yet another segment that frequents our support desk- customizing Zoho CRM. This on-demand, expert advice is a 5-hour knowledge exchange marathon. Post your
Docs API Copy Files in Bulk
Is there any option to copy multiple files to another folder through just one request. There might be a number of files limit (eg. 100, more or less). Please let me know if its possible. Thanks, Avinaw
Mandatory custom fields
Under preferences we made a new custom field for Invoices. Is there a way to make it mandatory? If not, can you suggest a workaround? e.g. custom function that aborts saving if the field is empty? thank you for your help! Umberto
Tip #16: Using workflow rules for specific layouts
Hello everyone! We shared a tip earlier on how you can map fields for lead conversion based on your page layout. In continuation to that topic, here is another one - creating workflow rules that apply to records from a specific layout. Workflow rules are created for a specific module. You can create a workflow rule for the Deals module to automate the process of following-up on a big deals and creating timely tasks for the team. That is neat but say for example, a company sells furniture and also
Please unblock
Hi there, My email account was hacked , and someone managed to send some spam before it was blocked. I have taken the following steps: - changed password - enable dkim - enable 2 factor auth spf is already active. Can you please re-enable sending email again? Best Regards Ross Lamont
Confirm before deletion in subform
I just clicked the "X" in a subform row by mistake. Is it possible to ask "Really?" before it vanishes forever?
Sum of formulas (within subform)
Hi, I have a timesheet subform, with an "Hours worked" field, an "Overtime" field and a "Total" formula field that combines the two values. In the main form, I want to include a grand total field that would be the sum of the "Total" formula for each row. I've achieved this with "Hours worked" only, but not the sum of "Hours worked" and "Overtime". input.Total_Amount = input.Total_Amount + row.Hours_Worked; That works. (in Main Form>Subform>Hours_Worked>On User Input) input.Total_Amount = input.Total_Amount
Locked out of CRM - Help
Hello, I am the admin and have locked myself out. I now get a message on the screen saying I should contact my admin for assistance. Clearly I can't do that, how can I regain access
Email Error
Hello, I have configured my MX record for domain to use Zoho Email. It used to work fine by since today i have started getting following error when i try to send email from gmail to zoho mail. Domain: mvplast.co.in Below is the bounce back message Kindly suggest what may be the issue? Thanks Mayank Message not delivered Your message couldn't be delivered to mayank.seth@mvplast.co.in because the remote server is misconfigured. See the technical details below for more information. The response was:
Service based companies using ZOHO?
I own a service based company, we service our clients weekly monthly etc. I use ZOHO CRM to manage all of my clients, I was wondering if there are any service companies that are also using ZOHO. I need the ability to automatically change the next service date once they are done servicing the client. Is there anybody else using this kind of functionality with ZOHO?
Email not received
Dear Zoho Team, I'm having a strange issue where one specific kind of email is not showing up in my inbox or SPAM. All other emails are being delivered fine. These are "test" emails sent from an online course company called Teachable. I have trouble-shooted with their IT team and they claim that the emails are appearing as "sent" on their end. They said "I do see that your emails are successfully being delivered. Here's an image of the mail log for context:" and provided the following two images
30 day auto-delete on Trash
I'm wondering if that has been the policy all along or if it's something new. I'd never noticed it before until returning from a 2 week holiday and couldn't find things in the trash. After researching I found a post here where someone said it's illegal in certain industries and staff indicated there is no way to change that setting! So my only questions is if this is something new or been this way all along? Thanks.
Cannot receive email
Hi, Zoho team, I cannot receive any emails however, I can successfully send emails. I can also reply to emails sent by me and the other end will get the reply. But again, I cannot see their replies. I need this problem to be fixed in an urgent term. With regards, Kalle
Updating a lookup field issue
Hi All, I have a subform that has a single select lookup that needs to be replaced with a multiple select lookup. Both lookups exist now in the form and access the same source "Add_Labels > Labels_Description". Before deleting the single select lookup field, I need to copy the single select data to the multi-select lookup field so I've created a temporay form and script to process make this change - and this is where I'm stuck. I appreciate that the mult-select lookup requires the record ID so I've
553 Relaying disallowed
Hello, I don't get emails in my Zoho-Account. When I try to send an email to my Zoho-Email I get the message: 553 Relaying disallowed In my Zoho-Account is also written that my MX records are not correct. But they are correct and this for a long time. Here is also all correct: https://mxtoolbox.com/SuperTool.aspx?action=mx%3avienna-classic-glamour.com&run=toolpage Can you find what the problem is? Thank you!
Which is better to use? Zoho Forms or web forms in CRM?
Looks like zoho forms has more functionality and options. Webforms in CRM allows the use of SalesIQ. Curious if others have a particular favorite? Thanks Rusty
New Features rolled out on Oct 12, 2017
Introducing Dynamic Threshold feature for Charts We at Zoho Reports are happy to announce the Dynamic Threshold feature. Until now, users could only set a static (constant) value as threshold. With this update, users can apply dynamic functions (value) such as Sum, Avg, Minimum, Maximum over the column in the reference axis or over a different column. Users can now set the Scope of the threshold to the entire chart or set the threshold value for each data point (cell). Apart from this, we have
My email outgoing Blocked!!
My Email outgoing has been blocked. I could not send any mails to other mail id's but I am able to send mails to same mail id as well as I am receiving mails. Please unblock the outgoing ASAP. Thank You.
Week starting on Monday in Reports
Hi, I have a Line Chart with "Week and Year" in X axis. Everything is ok, but I need an ability to change week span to Monday-Sunday instead of Sunday-Saturday. Basically I need the week to start on Monday. Is there a way I can do it?
Setting Up Zoho Inventory
Hello Zoho community , I recently started working with Zoho Inventory. am currently having trouble setting things up. I am hoping that someone can provide some clarifcation on the operations of this app. Zoho Inventory When my company order supplies from manufacturers for example crutches. They come in a box of 4 , and each item has a unqiue serial number. The four items share the same SKU , my question is how do we go about entering each serial and keeping track of that specfic item rather than
Please Help Not recieving mails since a week
Hello I have a zoho account since two years mariajose@qualitypropiedades.cl it was working ok for two years, but since last week I havent recieved any mail, I can only send, the same thing is happeningo for another zoho account alexandra@qualitypropiedades.cl We need to fix the problem as soon as possible, please help!
Need zbcode
I am trying to update my email settings. Please provide my zbcode.
How to assign a unique identifier to a survey?
We are setting up a survey for internal purposes, where multiple members of our sales team will be completing the survey multiple times. We need to find a way to auto-assign a unique identifier to each survey response. Is this possible, and if so, how? Thanks.
Social Media Marketing for small business that sells business phone systems in certain geographically locations
Social Media Marketing for small business that sells business phone systems in certain geographically locations I am considering doing Social Media Marketing. Before making this decision. I am trying to find out if this would be an effective way to market our services. For example we install new business telephone systems in San Francisco, CA. How do I find out if using social media to talk about our services and find others looking for these types of services? What tool would I use for this and
MX.ZOHO.EU or MX.ZOHO.COM
What is the correct MX record for ZOHO? MX.ZOHO.COM or MX.ZOHO.EU? I previously had MX.ZOHO.COM configured (MX, MX2, MX3) and it worked without problems. I tried unsuccessfully to configure SPF (TXT record v=spf1 include:zoho.eu ~all). I've noticed that now ZOHO Help mentions *.EU records so I reconfigured my MX records to MX/MX2/MX3.ZOHO.EU. Within minutes I was not able to send anything - emails returning with "INVALID_ADDRESS, ERROR_CODE :553, ERROR_CODE :Relaying disallowed". I reconfigured back
Update Subform with field from Parent Form
I am looking for deluge script to update multiple subform entries with the date of the parent form. The purpose of this is to allow me to run more detailed pivot reports with the subform data.
Schedule export of data
Hello - Is there a way to schedule the export of the data from a Zoho Creator application to an external server? Thanks Anil
Android calendar alert
Hi guys, I love to use zoho email and calendar. But I really would like to know how to receive any sound alert from my android zoho calendar when I have setup an event. No sound comes up when I setup an pop up alert or nothing happen on my android when I setup a pop up alert.
we are not recieving mails since last week
Hello I have a zoho account since two years mariajose@qualitypropiedades.cl it was working ok for two years, but since last week I havent recieved any mail, I can only send, the same thing is happeningo for another zoho account alexandra@qualitypropiedades.cl We need to fix the problem as soon as possible, please help!
Email account inactive
My account support@borncat.com is inactive and I am not able to login anymore. Can you please activate it? Please let me know the criteria based on which accounts are inactivated, so that I can avoid it in future.
La cuenta no está activa
Hi! I´m trying to connect to my zoho acount trough webmail. then i got the response "La cuenta no está activa" ¿What happened?
API - insertRecords Method
Hi, I'm trying to use the example of insertRecords Method for new contact, using POST. https://crm.zoho.com/crm/private/xml/Contacts/insertRecords?authtoken=my_xxxToken&scope=crmapi &newFormat=1 &xmlData= <Contacts> <row no="1"> <FL val="First Name">Scott</FL> <FL val="Last Name">James</FL> <FL val="Email">test@test.com</FL> <FL val="Department">CG</FL> <FL val="Phone">999999999</FL> <FL val="Fax">99999999</FL> <FL val="Mobile">99989989</FL> <FL val="Assistant">John</FL> </row> </Contacts> and I
How do I do pagination with searchrecords task?
The searchrecords has From index and To index parameters. How do I know the if there is any further pages and do pagination?
Milestone chart (gantt chart)
Hi there, I notice in one of your videos on youtube you show there is a milestone view on the gantt chart, but on my free account there isn't. Is this a feature within the paid for accounts? We are very small organisation with a few projects on the go and are looking to find software that will help us with project management. If it is going to cost us, we will continue to use our current solution however. Thank you
Problems with filters dashboard
Hi, In lasted days, I have a problem with the filters dashboard, when i try select a second filter show me this bug: Sorry, an unexpected error occurred when performing this operation. The error has been logged and will be looked into. It would be of great help if you could provide us with additional information using the ''Feedback'' link. Why happens this? how do for solved? in where i can see more informations of this bug? Note: I try do the same with view and works without problems, for example:
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