ERROR CODE 554 5.7.1 The message matches a profile the Internet community may consider spam
I am unable to deliver mail to my client through POP. Each attempt to reply to their message results in a mailer-daemon@mail.zoho.com error stating that my message was flagged as spam. I've tried editing the message, removing any images and links, removing "SEO" from the content (which happens to be my business, SEO Agency) and still no luck. I CAN deliver the message across my Zoho Mail app on my phone, but that isn't really a solution. Is there any way to remedy this issue? My IP and my domain
Sending from Gmail Account Causes Duplicate
Hello, I have my Zoho mail account setup as an account that I can send from in my Gmail interface. When doing this, I use the Zoho SMTP server. When I compose a message in Gmail with a Bcc recipient, a duplicate email is created in the Zoho sent "folder". One email will have both recipients, and the other email will only have the main recipient (without the Bcc recipient). Otherwise, they are identical. I have found many forum questions addressing how to configure a mail client to avoid sent duplicates,
Converting JSOS to object
While reading getrecords result in JSON. i get this error during deserialize. Is there a better way to convert JSON string into some zoho object/wrapper Cannot deserialize the current JSON object (e.g. {"name":"value"}) into type 'System.Collections.Generic.List`1[MVC_Client.Models.ZohoDesk]' because the type requires a JSON array (e.g. [1,2,3]) to deserialize correctly. To fix this error either change the JSON to a JSON array (e.g. [1,2,3]) or change the deserialized type so that it is a normal
Email migration issue from gmail to zoho
Hi Support team, I am getting below error message when I try to migrate emails from gmail to zoho mail services for one of our email account (reception@dalogix.com). I was able to migration successfully for the user ps.chalapathi@dalogix.com from gmail to zoho on yesterday night but I am getting below error message when I try for all other users with correct credentials. IMAP/POP has been enabled in gmail for all the accounts which needs to be migrate from gmail. Unable to connect to your account.
get link value of URL field
How do you get the value of the link from a url field? I want to use openurl to open the url from a url field. If I use openurl(url_field, New Window) It uses the Link name not the actual link.
We are not able to configure Unattended Access on this computer
This error comes up every time we try to install the Unattended Access on Windows 10. Tried on multiple computers with the same result (from just downloading ZA_Access.exe so is up to date). Any solution?
How to Add 2nd Domain Using STANDARD Email Hosting?
My client wants to set up 2 domains for email hosting. He purchased STANDARD Email Hosting--which allows you to have multiple domains. My client already owns both domain names--through register.com. I've setup 1 domain name for my client: lizbockelman.com However, every time I try to set up a 2nd domain name, graphocity.com, I get the message that "domain already exists". RIGHT, my client already owns that domain name. QUESTION: How do I add a 2nd domain name where we already own that domain name?
CRM Lookup fields
Hi There, I have a quick question and it may be a simple fix ? In my Potentials form I have a field called "Client Reference", when I create a quote I want to duplicate this filed into the quote, pulling through the value from the Potential the same way it does for "Potential Name". I have created a lookup field in my quote form and pointed the lookup field to the "Potentials" form and the field, however it does not automatically pull in the correct reference number. In addition if I click on the
Report Column Option Missing
I'm running the 'Interview vs User' report, which is vital, but it's not presenting me with the ability to show the client name as a column. I can add if it's a hot job, the rate, the stage, the number of candidates associated with the role - but I can't see which client the interview is with unless I click the interviewer's name, which makes the PDF export useless. Can you add the ability to select the client name as a column in the reports please?
Attached documents
Is it possible to have the documents section of a project (if enabled) to somehow 'catch' all documents linked in comments? This way there would be good overview of any documents attached/uploaded outside of the 'Document' section. Thanks, Menno
Unable to set up account on my mobile
Pls my email set up is failing on my mobile phone. Can someone help me out
Unable to set up account on my mobile
I was initial successful in setting up emails on my users mobile not until recent their password will not go in. I advised them to delete their account on their phone and try to set it up again. But now the account will not set up using exchange server and imap as well. All it give is "unable to set up account, Authentication Failed. Please help me. Cheers Olu
recurring invoice with auto-pay
I've setup a recurring invoice and attached a credit card to the account. But when I edit the invoice it says "Auto-charge is not available". What am I missing?
Unable to send email
Hi One of my email address - noreply@psychichheroes.com I am not able to send emails from this account. The error message is - Unable to send message;Reason:554 5.1.8 Sender Address Blocked I am using the business account for my small website. I send users email for purpose like account verification & contact emails etc. Please help me out ASAP. Thanks
Calculating Working Days in a Month
Hi there, I need to be able to calculate the number of working/business days in any given month. I have found existing functions for SQL such as the below: (DATEDIFF(dd, "Month", DATE_SUB(ADDMONTH("Month",1),1)) + 1) -(DATEDIFF(wk, "Month", DATE_SUB(ADDMONTH("Month",1),1)) * 2) -(CASE WHEN DATENAME(dw, "Month") = 'Sunday' THEN 1 ELSE 0 END) -(CASE WHEN DATENAME(dw, DATE_SUB(ADDMONTH("Month",1),1)) = 'Saturday' THEN 1 ELSE 0 END) However it seems that Zoho does not recognise the "dd" or "wk"
Tab Groups
I have no idea what the problem is. I have a couple of custom tab groups I created. I go in and edit what is being viewed and it resets it to only show the home tab only. I even created a new tab group from scratch and keeps doing that too. What is going on?
554 5.2.3 mailpolicy violation error
Sending mail from contact@vidyarthimitra.org to girish@arcelortechnology.com.I've added correct MX entries.But still getting errors.
Retainer Invoices
Hi, When will retainer invoices be available on the UK version of Zoho books? Thanks
Zoho ShowTime invites you to the CIPD L&D Show, London
Hello, Here's some exciting news for trainers and presenters in and around London! Zoho ShowTime will be exhibiting this year at the upcoming CIPD Learning and Development Show. It gives me great pleasure to invite all our customers to the CIPD L&D Show, to be held at Olympia London from 10th – 11th May 2017. We will be showcasing Zoho ShowTime, a web-conferencing and online training delivery tool. We’ll have our Zoho representatives on site to give you a sneak peek at our latest features. Come visit
This domain is already associated with this account
Hi Zoho Team! I tried to sign up with my phone number to enable mailhosting (my domain is senoridea.com), but in the phone verification step I never get any code, so i tried by using another cellphone number, but I get the message "Server error occurred. Please try after sometime". Please help me, I cant use use another zoho account because it keeps saying "This domain is already associated with this account" Thanks.
HELP! My account is blocked
Please unblock my account. info@bcoabc.com What does the error message "mail exceeds size limit" mean? That is the reason that shows up. I tried to unblock from admin screen under troubleshoot but it gives an error message upon each attempt. We are only using about 25% of our storage for this account. What is the problem? Very annoying. Thanks, Patti
zbcode required :)
Hi, mydomain is insideoutbox.com.au, please provide the zbcode for my account. I'm pretty sure my domain is verified but i need the zbcode to configure my cname and mx settings. Thanks
Help me! * This domain is already associated with this account "*****58"
My domain vinapt.com.vn, I have not finished creating email for domain name vinapt.com.vn error, I recreate but i cant. This domain is already associated with this account "*****58" my phone: 0914164458 Thanks you for help! Hoang Phuc
Unusual activity detected from this IP. Please try again after some time.
We are not able to add new user account in zoho mail
I cant create new user
Hi I cant create a new user. I got this message: Unusual activity detected from this IP. Please try again after some time. What happens? Best regards Juliano
Unusual activity detected from this IP. Please try again after some time
Looks like I've been locked out with this error. We're an e-commerce company and accounts are manually created. Please help unlock. Thanks.
Unusual activity detected from this IP. Please try again after some time
I'm an ecomerce and getting an error while trying to create an account -- I'm doing this manaually.
Issue while Domain setup
This is the error I'm getting
Quote templates
Currently you have to have a advanced degree in HTML in order to make simple changes to the quote template. Being able to manipulate the quote templates in a WYSIWYG seems to be the norm for most other CRM or quote software I've used over the last 20 years. We have 15 different quote templates and are going to need to hire a programmer just to make these simple quote templates match what we currently have today. Its 2017, Making a quote templet should be much easier than needed to know HTML or any
Widget Development for Customer Portal
For the Customer Portal, we want to develop a widget. Our widget needs to be aware of the current logged in customer. We would then use those customer details to further query the API for additional customer details. Can this be done?
Zoho Creator iOS app 3.7.2
Good day, just updated to latest version 3.7.2. which in the release notes says to feature offline support. Is this to be interpreted as now possible to enter data while no network available?
LinkedIN
I would like to request that LinkedIn be integrated with Zoho Recruit. I was told, when shopping for an ATS that LinkedIn integrates with the system. It doesn't and it is an extremely manual and frustrating process. This is something that I am considering for the future in whether or not to renew our contract. Thanks Lysanne
Search in mail does not work
when i search in my mail box it keeps coming up saying the search criteria could not be found but i know its there.
Web Forms
I have created a web form, which worked the first time, but now appears broken. Is there any type of log that is kept for troubleshooting? Do you have any other suggestions on how to troubleshoot? I would like to know if it is zoho rejecting the information, or is it not even getting to zoho. Thanks, Ken
Potentials (Deals) report lists multiple copies of same potential if it contains multiple notes
I'm noticing that Potentials reports show the same potential several times if it contains multiple notes (even if the report itself doesn't include the Notes column). This example includes Notes column: https://cl.ly/1X141L1f3j2q This is misleading because it appears to be several different potentials, each factoring into subtotals.
Unsupported Field - Templates
I constructed a template but cannot save it. I keep getting an "unsupported field" error. I started this email from a Basic Template, and cannot locate the field at all in the document. I attempted to "redo" the document from a blank template and am still getting the same error with the same field. any thoughts?
Formula Field Question
For starters, yes I did read the https://www.zoho.com/crm/help/customization/formula-field-examples.html to try to help with this formula. So do not point me to that please. I have a IF ELSE formula I struggling with. Basically I have field called Attorney Fee showing as currency. What I need is that whatever that inputted in there should reflect an amount shown in currency for our finance option. Here is an example: $4500 attorney fee should show as $216. Here is the formula I created with all
Embedded Report in HTML page: Header title being cut off
How can I fix the issue below? The Header title is being cut off
Urgent: not seeing any visitors!?
The view "Visitors On-line" suddenly stopped working! It is not showing any visitors to our site, event though there are people on-line. The visitor history also shows this. Could you investigate what has happened to our setup? we have not made any changes!
"Final Balance Due 30 Days Before Event Date"?
Hello. I am amazed at the functionality of the Zoho Invoice system. I have been familiarizing myself with it for hours on end, now, and am finding my way around pretty well. When I execute a contract with a client to DJ their event, the contract specifies that the due date of the final balance (which is the total package fee minus their deposit) is 30 days prior to their event date. I have found a way to configure a custom "Event Date" field in the "Invoices" and "Contacts" preferences. The invoice
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