Is it possible to rename the Spam folder to Junk
Hi Guys, Is it possible to rename the "Spam" folder to "Junk" so that the "Move to Junk" feature in iOS Mail app works? Having the users manually move the message to the Spam folder is not an appropriate solution. This can be done in Office 365 with tools like MFCMapi, is it possible for MFCMapi to work with ZOHO? (just haven't had the time to try it and thought it would be best to ask the question first as you may have a better solution) Regards Ash
creating a group calendar - what am I missing?
Hey all, I'm quite loosing it I think... I've looked everywhere on forums and help and in Mail and Control Panel and Users and Groups and Calendars - HOW do I create a group calendar? When inside a group (as an owner) I see tabs for Doc, Links, Tasks, Notes, and Contacts - but NO tab for calendar. I can't seem to find any other way to add them, please help :) Thanks, ~ Svetlana
We are unable to receive any emails since 10th January 2016 evening. We want this issue resolved ASAP
We are unable to receive any emails since 10th January 2016 evening. We want this issue resolved ASAP. Emails are very important to us. Regards, Manfred Infotech
Inbound mail issues
Here is the logs of the postmaster: Gmail: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain h****host.com.br by mx.zoho.com. [165.254.168.50]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes Hotmail: This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. contato@h****host.com.br --- What's going
Please help 554 5.2.3 MailPolicy violation Error delivering to mailboxes
Hi, Please help me as well as I this error message appears in my email as well: 554 5.2.3 MailPolicy violation Error delivering to mailboxes. Can receive emails from gmail and others accounts Thanks and looking forward for your reply. Regards
Mail Policy can not be applied
I would like to apply Mail Policy to specific users. I test options like toogle Display Mail forward Settings/Attach from Cloud I don't forget to add user to apply the policy. I tried to logout/login again the intented user. but the Mail Policy is not applied. Enclosed is a screenshot to show I do select the user for the policy.
How can i do to hide fields from a report?
I want to hide some fields from a report, but i dont know how to do it. Why i want to hide these fields? Cause, according who enters to the report, it will displayed the fields to him.
All email going to Spam.
All incoming email is going to spam even when I use my own email address? This started a few days ago. Any help is appreciated. I tried to setup DKIM. I think I did it correctly and not sure if this is related. Regardless, emails were going to spam before I made any DKIM changes. Thanks.
Can send mails but cannot receive them
I am unable to receive mails for past couple of months. Pls help in this regard
DomainKey - Authentication Problem
Hello, We cannot go beyond the authentication stage. It is just stuck and not doing anything. We followed all instructions and still not working. We appreciate any help please.
Can you add personal pages?
A substantial number of my followers are on my personal Linkedin, Google+ and Facebook pages as opposed to my business pages. However, it does not appear that Zoho gives me the ability to add those pages. If that is the case, I'm going to need to cancel my subscription and use another service.
Zoho Mail : Email Outgoing Blocked
Is there a maximum amount of emails that a user can send per day on the free plan? We received the below email notification: -- Dear User, Mail Outgoing blocked. Reason :Mail rate exceeded limit However, we realize that this might have been unintentional. To unblock, please click here.
Super Admin Account
Guys, I am unable to see which of the @foreverreceipts.com domain is the Super Admin. I am not sure if this is user error or a bug in the system as I noticed another entry where there was a bug with the same symptom.
error delivering to mailboxes
Hi Team, I'm not able to receive e-mails. Bellow you'll fid the message delivery to sender. Can you fix this? Thanks Max "Delivery to the following recipient failed permanently: max@difusorafm.com.br Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain difusorafm.com.brby mx.zohomail.com. [165.254.168.50]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes
554 5.1.8 Sender Address Blocked
My account is blocked for some reason. Can you please unblock it? This is likely related to DKIM record setup. Thank you!
Server down again
The server has been down all day here. Can not update or print my spreadsheets. Can someone advise when this is likely to be fixed.
Skype and zoho CRM
Hello how to be possible to clic on a tel field in CRM and get the call directly ? At this stage it just open skype screen and I have to dial with my PC keyboad or with the skype screen.. thanks nono
My DKIM verification failed.
However, when I check it at the following link provided by Zoho, http://dkimcore.org/tools/keycheck.html, it says it's a valid record. I use Wix to host my domain. Please help, thanks.
dont understand the DMKI setup
i have followed all instructions for this important alert i getting but im unable to get it verified ?? i can still recieve emails and send but dose this mean im not recieveinbg all emails>
WTF??? 5.2.3 MailPolicy violation Error delivering to mailboxes
Hi, this is the third message here, I can't open a ticket, my account seems locked out and all the domain i own (uggeri.com) does not receive email. Always the same error: 5.2.3 MailPolicy violation Error delivering to mailboxes Olease, can you help me??? It's CRITICAL!!!! Thanks. - Max
554 5.2.3 MailPolicy violation Error delivering to mailboxes
Hello, I've stopped receive email just few hours ago, trying to send with another acount (iCloud) I got this error: 554 5.2.3 MailPolicy violation Error delivering to mailboxes My account is max@uggeri.com can you help me? Thanks, - Max
HELP! 5.2.3 MailPolicy violation Error delivering to mailboxes
Hello, I can't receive email ( max@uggeri.com ) , the error sending email to my address is: 5.2.3 MailPolicy violation Error delivering to mailboxes Can you please check this problem? I'm stucked and I can't do nothing! Thanks
554 5.2.3 MailPolicy violation Error delivering to mailboxes
Hello, from today we cannot receive email, if someone sends us a message, the system replies: Delivery to the following recipient failed permanently: info@taunus.it Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain taunus.it by mx.zoho.com. [165.254.168.50]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes ----- Original message ----- DKIM-Signature: v=1;
SMTP Error: data not accepted
Hi Team I am getting below error on my site. SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: Mail rate exceeded limit. Use the link mail.zoho.com/UnblockMe to unblock SMTP code: 550 Additional SMTP info: 5.4.6 Can you please check? Seems like my account has been block. Can you please resolve ASAP? Thanks
Please unblock our account
Can you unblock our accounts? I can send but not receive emails.
Data Storage Limit for Free Version of Desk
What is the data storage limit for the free version of Zoho Desk?
Zoho mail stopped working
I have hosted domain with zoho and created mail accounts. Now after two days I am unable to send and receive emails from outside mail providers such as gmail. Whereas internally mails are working. Now I am getting message to log on DNS server, make DKIM entry... We are small startup and do not know these terminology. And I cant find any tab to configure DNS setting in zoho admin panel. We we had so technical knowledge, had we created free account with zoho? Please help me with fixing this issue.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello, Can you unblock my account as well. I cannot sent emails out. I receive this message below and responded to it, but still haven't heard back anything yet Hello Murad, Greetings from Zoho Mail! On observing, our Spam processing algorithm has identified suspicious content/keywords in the emails which are being sent out using your Zoho Mail account (claims@uzautotransinc.com). Due to this reason, your Zoho Mail account is blocked from sending out emails. Zoho Mail is designed for business exchange
Zoho Survey to multiple modules in CRM
We are using a very comprehensive survey in Zoho Survey with approx 250 questions. The results of these questions have to be send to multiple modules in Zoho CRM. I know it's possible to only choose one module within the integration-options. As an alternative we are sending the results to Google Spreadsheet and from there one we are importing them into different modules in the CRM. But the problem is that this connection isn't stable, resulting in export/import incomplete forms. These forms are actually
How to do Email Campaign with Variable images
Does anyone know how to do this or if its possible? We have a database with variable images per record and the email would have to send customized email per recipient. Any help would be appreciated. Thanks! SOLOST
DKIM Record
When trying to authenticate DomainKey i receive `DomainKeys are not enabled, as the text record validation has failed. Please try again.` error. On the DNS i have added TXT record as <mykey>._domainkey.<mydomain>, with the generated text on DomainKey (removed also t=y test mode) but i still receive this error.
I cant see my forums app in connect
I log in and i wanted to make a forum but the app isn't there. So I go to my profile and select the forums tab but if i try to make a new one it just says access denied.
The email address is already registered with another account which is not a part of this organization
I am trying to add myemail@mydomain as an alias to my super admin account, but it gives me that message: The email address is already registered with another account which is not a part of this organization.
Emails show but cannot be opened
I've been unable to open any emails all day, it simply says loading for hours on end.
Import Leads for User
I'm requesting you please add a third option, "Import Leads for User" followed by a pick list of users. I often import leads for a single user, which requires me to always add a "Lead Owner" column. It would be helpful to just choose the user at this stage. (I've disabled import permissions for my users after too many data quality issues; I do the imports for them)
554 5.2.3 MailPolicy violation Error delivering to mailboxes
I am not getting any emails today, I can send them OK but not receive them. When people try to email me they get this response on the bounce back. Can you please sort this urgently as I am expecting important documents today. Mail Delivery Subsystem <mailer-daemon@googlemail.com> 10:12 AM (5 minutes ago) to me Delivery to the following recipient failed permanently: gill.harper@midkentgrowers.co.uk Technical details of permanent failure: Google tried to deliver your message, but it was rejected
URGENT HELP NEEDED INDIAN DEBIT CARD TRANSACTION
Hello, Am new to zoho, now it asked me to renew my domain.so i followed the steps, am from indian so choose debitcaard option. i entered the caard number, cvv,date and name on the card only. My balance got deducted from account without asking for PIN . domain also shows renewed. How is that possible ??? Any help will be highly appreciated.
IMAP no longer working
Hello, I didn't change anything to my configuration, but starting about 24 hours ago I am no longer able to send/receive mail via IMAP (on Mac OS 10.12.2 using Mail app). It tells me Account error: invalid credentials. I have tried changing my password via web Zoho and then entering new password in Mail app account settings, but it still tells me invalid credentials. Please help!
Deduplication gone wrong, possible to restore lost emails?
Hello, During yesterday's technical issues I tried to back up two accounts to offline folders via IMAP/Thunderbird. I noticed many duplicates and ran a deduplication add-on, and after that many (non-duplicate) messages disappeared. It is possible this add-on malfunctioned but I have used it many times and never experienced data loss. The missing messages aren't on the Trash in the webmail UI, which is where I would expect to find any deleted messages. They've just vanished. Is it possible to reset
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi Team , My account has been blocked, I have to send some urgent business emails kindly unblock asap. Below is the error I am getting. email Id: narendar@recro.io Unable to send message; Reason:554 5.1.8 Sender Address Blocked Regards, Narendar
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