what is the ip address for domain.zoho.com when updating cname in godaddy account
The setting are not allowed until ip address is provided in domain column. Any help appreciated.
Remove contacts
Hello, We would like to import new contacts to create an email campaign, not to reach the maximum of 2500 contacts, we try to remove our old buddy lists, but this message: You are not allowed to remove more contacts because you've already exceeded the maximum limit of deleting contacts for this organization. For further information, please contact our helpdesk to support@zohocampaigns.com. How can we remove our listings? Thank you for your help
Can recive mails
Hello, i set up everything as it said. MX records are there, i have Added mail allias but i can only send mails. One more question, why is it diplaying the name of the user instead of the mail (ex. info@mydomain.com) when somebody recieve mail from me.
email not receiving...
Hi there, i had setup all the proper MX records but there is no email receiving... any help will be much appreciate. D.
Problems with Charset and Picklists
I have the following problem with picklists and using the data in deluge script> I have a custom field in my vendors that is a multiple picklist. All works fine within ZOHO. However the data stored in the custom field is not the correctly formatted text. To explain. I have a customModule with a field "Location Name" Location Name contains the following correctly encoded charset text: "Chambéry Airport" When I pick the same name from my Custom filed lookup in the Vendor Record the data is held
bounce emails
Hi There We are having issues receiving email from few email adds. We can still receive emails from others but few emails wont get through like this email below. pls refer below for the bounce back email. Hope you can fix this asap. thanks Diagnostic information for administrators: Generating server: SYXPR01MB1695.ausprd01.prod.outlook.com Receiving server: SYXPR01MB1695.ausprd01.prod.outlook.com Total retry attempts: 54 florence@keola.co.nz 10/14/2016 9:33:33 PM - Server at SYXPR01MB1695.ausprd01.prod.outlook.com returned
What's New in Zoho Invoice- October 2016
Checkout Whats New in Zoho Invoice for the month of October. 1) LET YOUR SALES TEAM AND FINANCE TEAM COLLABORATE Sales team and the Finance team always find it hard to collaborate with each other, mostly because of a lack of proper channel to communicate and collaborate. Now with the new integration, these teams now share a common data base and can instantly sync data between Zoho CRM and Zoho Invoice. The new integration provides the Zoho Invoice module within your Zoho CRM making it easier to create
What are the limits of a free account? And what the heck is Zoho really about? When am I considered a non-personal user?
I'm using Zoho only for personal usage. But still, I don't get it. What are the limitations of a free account? I had a look on this list: http://www.zoho.com/pricing.html and thought I might find a comparison table. But it only says "free for personal use". Well, that's nice. I see that there is "Zoho Business" for example, and of course it's logic that this has a price. But I don't understand, for example, if things like "Zoho Docs" or "Zoho Wiki" are free for personal use or not. Are these business
Push Creator Data to Zoho CRM
Hello, I am looking to push information from Zoho creator to Zoho CRM. Here is my current script, however it does not push the information to the Zoho CRM. The Zoho field is in the 'Leads' module and the field is called "Prospect Lead ID." crmResp = zoho.crm.updateRecord("Leads",input.Prospect_ID,{ "Prospect Lead ID" : "input.Prospect_ID" });
Site Not Redirecting Properly
Ijust started getting this error yesterday when trying to access my site, www.dreamcastlive.net. I've already tried clearing my cookies but it didn't make any difference. The primary domain is set properly in the settings. Edit: It seems to be working ok now so I'm guessing this was fixed.
Custom Report
Good day, I am trying to produce a custom report that looks like the pdf attached. Is this possible. I have an order form that collects the information for each order. the form collects the vendor information, there is a subform in this form that collects the items along with their quantities. So how can a format this data to produce a beautiful form like I attached?
Form fields based on previous field
For Zoho Creator is it possible to create a form where specific fields show up based on what was answered previously. For example, someone selects A in a dropdown, so X field shows up next. Or someone selects B in a dropdown so Y field shows up next.
Set default domain name for account
In ZOHO support we would like to set a domain name so that any one from that domain name can log a support request or login. For example *.abc.com.au would mean that j.smith@abc.com.au would be able to register automatically in the customer portal.
Can't Set Location
Hi there, Previously I had locations set for all my users. I noticed as I have been editing users' information, that their locations have been disappearing. Now when I change their location in control panel > user details > location the effects don't stick. Wondering if I have changed a setting inadvertently. Thanks! Norrie
553 Relaying disallowed + 550 5.4.6 Mail rate exceeded limit errors in log file
Hello, Since a few days i don't receive any mail anymore when my backup is finished (via a cron job). When i look at the log file i notice the following errors: 553 Relaying disallowed as MAILER-DAEMON@smtp.zohomail.com; 550 5.4.6 Mail rate exceeded limitI hope somebody can help me how to solve this issue. Thanks in advance. Kind regards, Maarten
I am unable to connect to clients - receiving Connection Lost error
I cannot connect to any clients via zoho assist. These are clients who have been set up for months for unattended remote access. I've used updated version of both Chrome and Explorer, but always receive the following error: Connection Lost! Reconnection attempt under progress... I've tried uninstalling, then reinstalling, which was unsuccessful. Some of these clients are behind firewalls, some are not.
French holidays wrong date
Hi, All Saints Day is November 1st not October 1st
Zoho Mail App
Hello, I have figured out how to use groups on the zoho main website. But there does not seem to be the option on the app, please tell me i'm wrong and that i can access my groups from the app??
I can't receive emails
Hi All, I've just set up 7 new email addresses in Zoho and have logged into the control panel to see why I'm not receiving emails. Has anyone had similar problems? If so, how was this fixed?
Getting error code 4600 = unable to process your request.
Hi Team. I am currently assisting someone that is having issues with their connector. Can someone help us with this? Thanks!
email sound alert stopped working
Hi, randomly my email alert sound has stopped working, Nothing has changed, i rely on that sound now lol ive uninstalled and reinstalled the app. ideas? Kate
Custom record summary
All, I am trying to create a record summary from a form which contains subforms as well, but I am stumbling across some issues with 1) Alignment of text in subform - although I have clicked left-alignment on several occasions, the text remains centered both vertically and horisontally. Is it possible to change this default behaviour? 2) Colors of labels. In the data from the main form, I can change the colors of the labels, however for the subform this seems not possible - is this correct?
set reports to sort column X by alpha
I want my reports to always sort by column X. How do I force Zoho CRM to display my reports by my default sort param?
can not receive incoming mail to new zoho address
I can not receive incoming mail to my new zoho email address; getting this error message from gmail address: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain weediabuzz.com by smtp.secureserver.net. [72.167.238.29]. The error that the other server returned was: 550 5.1.1 <danielle@weediabuzz.com> Recipient not found. <http://x.co/irbounce> PLEASE ADVISE
Website not publishing
I have had my website up for awhile. It was working this morning and now it just says the page cannot be found. I have checked the DNS mapping and everything is correct. Also when in the builder site I can click publish and then try to view the website and it gives the samething. All my websites give either a 401 or cant be found. This is even when using the zohosites.com at the end... My website is www.ivansoftsolutions.ml, and www.ivansystems.ml. If you add the zohosites.com as the sub domain it
Auto Delete Trash Longer Increments
Is it possible to set your trash to auto empty itself in different increments than 30 days? I'd like to search my trash folder for something closer to 120 days as space is not really an issue. Thanks, -Este
Emal blocked
Can you please unblock following account: mirko.petrovic@enaf.rs Thank you in advance.
API limit throttled
Hi We are a small logistics startup that has been using zoho books for the last 3 months and were happy with our choice until today. We are not getting any support and are being told not to use zoho books for the rest of the day since our API limit has been reached. We run a batch job every month to generate bills. The bills number about 100. We use nodejs on the backend and i have used a timeout of 5 seconds between calls. We have had no issued generating these bills the last 2months but last night
Imap block on Outlook
i have a client who we provide email service via zoho Is telling me that it has a Imap block Can you please help me unblocking his account? the domain is @lopaconsulting.com
BAR CODE IN ZOHO CREATOR
Hi, Good Morning,Is it able to generate bar code in zoho creator?If not,could you please tell how to generate barcode using API ? Thank you.
Can't send emails but can receive them?
So I'm not sure what's going on here, but I've been trying to send a copy of my pay slip to my account's email address and it just isn't arriving. He sent me a copy of his email address to me and that came through, but every time I try to send an email to him he never gets it. Anyone know what's going on here?
unable to verify my domain with aws. any help here ?
Hi, I am unable to verfify zoho mail with my domain which is hosted in aws. Also, i have changed the CNAME and it works when i link zbXXXXX.mydomain.com. Any help ?
How to add emails from leads on CRM and social media icons onto campaign template
Hello Trying to send out a campaign and would like to find out how to do both above mentioned tasks in one campaign. I will be using a custom template. Thanks
Lost superadmin
Hi, I have created my account with a domain email. however after setting up the email account it asked me to verify my email which i dont have access to because i registered with the domain email. after that I changed the email to another email and got verified and when i go to my mail cpanel it says no domain configured. however I can access to my previously configured emails while creating the account. I have sent a support request to zoho regarding this. however no reply from zoho yet. Any solution
Set notifications for multiple documents
Hi, Is it possible to set notifications on multiple documents, instead of going into each document separately? Thanks.
Permanent Error - Please Help
Our email has been working for for months and then all of a sudden this pops up everytime I try and send an email. I changed from pop to imap and still the same error. Our other hosted email address have no issues at all. Is it because of outlook? This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. liz********@*******y.ca, ERROR_CODE :550, ERROR_CODE :5.1.0 74.201.84.163 is
How to get authorization code?
Hello, I have transferred my zoho domain to godaddy, and haven't received any mail containing the authorization code. How to get that? Thanks, Arun Kumar Panda
forget admin email
power-play.net i thought I was the Admin. I can't find the control panel if I am if not who is the admin
Impossible to delete a group
I created a group by mistake in contacts.zoho.com. I am unable to delete it. Even the super admin can't do it. There was a group with the same name in Control Panel but I deleted it.
Task List - Column Entry for TIME LOG Actual (A) Feature Request
I would like to request the following feature. In Projects, on the Tasks screen, I can click any data in the columns and add or change data directly using a pop-up box. However, the only column that does not work like this is TIME LOG Actual (A). Could you allow direct entry like the other columns on the TIME LOG Actual (A)? This feature would save me clicks/time and the interface would make the interface more consistent.
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