Can send email but cannot receive.
I have my email set up and can send email but I cannot receive any email.
mobile users not showing up
when users come to my website enabled with SalesIQ on their mobile device they do not show up. is there a way to fix this? can someone help us with this
CAN'T RECEIVE AN EMAIL DIRECTLY ON CONTACTS
I used email account with GOODGLE I can email directly for my client on the contact list. Now I am using ZOHO ACCOUNT, I can't. Please help me this!!! Thank you so much.
Unable to send email using C# code and NodeJS
We are getting an exception saying that "A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 165.254.168.48:25". when we try to send email using c# Code. Following is sample code which we used to send mail. try { MailMessage mail = null; var from = "XXXXX@domainname.com"; var to = "abc@domainname.com";
Add Opps Notes field to email template
I have an email template that I would like to add the opportunities notes field (specifically the Closed Lost notes) but I do not see the available as an opportunities variable nor a way to link to it. Is there a way to do this? Thanks.
Can't find the Chat menu!
I am using the Enterprise trial version. Why I can't find the chat Menu? Thanks.
Why mail is not being delivered?
Hello, Since 2 weeks I am expereinced that I am sending emails to one of my contacts and in my mailbox it appears as sent, but the destinee is not receiving my emails. I have checked and the contact is correct and it is not clasified in any blacklist. Could you please help me chack why this is happening? Thank you, Jessica
lost password . secondary id same as the id for which password is lost
Dear friend, I have forgotten the password for the SUPERUSER ID principal@aimhigh.net.in. I can use other id as support@aimhigh.net.in. I tried with forget password link. it seems the password reset link goes to the email id for which i do not know the password. Can the password link be redirected to support@aimhigh.net.in or to help@aimhigh.net.in. thanks in advance upadhyay
Emails Being rejects from my account
Hey guys, one of my clients just forwarded me the following, saying that my account is blocking here emails - can you fix this for me please? From: Mail Delivery System <Mailer-Daemon@netregistry.net> Subject: Mail delivery failed: returning message to sender Date: 11 October 2016 5:27:30 PM ACDT To: jane@bowerbirdbazaar.com.au This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.
Reply Marker in Inbox
I have turned off conversation view and yet emails I respond to in my inbox are not marked as being replied to. Is there any way to turn this on?
Uploading Microsoft Publisher Document to campaign
I created a Microsoft Publisher document that I wanted to upload to an email campaign. I saved it as a htm, html file, but most of the content was lost. Is it possible to upload this document to zoho campaign while still keeping the same format? I tried to create the same document using one of the basic templates, but it is not allowing for all the images and content I would like.
Not Possible to receive emails
Delivery to the following recipient failed permanently: fabioazevedo@trifasegroup.com.br Technical details of permanent failure: DNS Error: 113981792 DNS type 'mx' lookup of trifasegroup.com.br responded with code NOERROR 113981792 DNS type 'mx' lookup of trifasegroup.com.br had no relevant answers. 113981792 DNS type 'aaaa' lookup of trifasegroup.com.br responded with code NOERROR 113981792 DNS type 'aaaa' lookup of trifasegroup.com.br had no relevant answers. 113981792 DNS type 'a' lookup
API for Zoho Vault
I wonder if there is API for Zoho Vault where we can add/remove user from group? I am looking at automate a few administrator pieces when people join or leave our team without someone manually add/remove user access.
Getting error while calling add leave api
Hello I am trying to call add leave api of zohu, while calling I am getting below error. {"code":7052,"message":{"Daystaken":"Enter a value for Hours taken "},"errorcode":7052,"Response status":2} Can you please let me know why this error occurred. Below is the code for calling Api. request.post( { //url : "https://people.zoho.com/people/api/leave/records?authtoken=MYTOKEN&inputType=json", url :"https://people.zoho.com/people/api/leave/records?authtoken=77b81ea5127dd27f7f694cfa8521543a&xmlData=<Request><Record><field
unable to receive email from zohomailbox to zoho crm
Hi, I have setup zoho mail and its fully working. email sending and receiving both but from zoho crm i am only able to send email. I am not able to fetch email from zoho mail to zoho crm for respective lead
Mail rate exceed rate
I have been receiving these (see below) when I try to send emails. Why? What can I do about this? 550 5.4.6 Mail rate exceeded limit. <a href=https://mail.zoho.com/UnblockMe target=_blank>Click here</a> to unblock.
Automatically Download Audio Calls
Hi, We use RingCentral and we are very happy that it is now integrated with Zoho. That being said, we need to be able to automatically download each call into the Zoho lead. We run an outbound call center, and we can listen to the calls on RingCentral, but they only stay in the system for 60 days; after that they are automatically deleted. If anyone knows of a way to do this, that would be greatly appreciated!!
Where did the tasks go? The links? Not found in the new version and unsupported in the old version
Where did the tasks go? The links? Not found in the new version and unsupported in the old version.
Customer Portal Login Issue
Good day, Today I have this problem to access the customer portals, I try in different web browsers and computers but is a general problem. Best Regards,
XML parsing error when country has & symbol
Hello, I have an issue that occurs when I try using Rest API to add new record to CRM. If record has country field and if it is populated with value that contains sign "&" (Trinidad & Tobago, Bosnia & Herzegovina) it gives XML parsing error, otherwise it works normally. Is this Zoho issue or XML issue and does someone have similar problem?
Problem with importing Google Docs Spreadsheet formula field values into Zoho Report
The value in a Google Docs Spreadsheet field that is calculated by a formula, will not be imported into Zoho Reports. Any solutions for this? Thank you in advance. Jeroen
Urgent - HREF Link is Missing in Email
Hi , We are sending email to users. When the user is getting email from Gmail, the HREF is coming properly . But the user is using Zohoemail, the HREF is missing . Please find the screenshot . The same email sent to a gmail user is able to see the HREF and click on the link. But if the user is a zoho user, the HREF is not coming there . It is the same code . For that matter , the same email, if the To is a gmail user and Bcc is Zohouser , the gmail users sees the HREF, while the Zoho user does
Express versus Premium Version
Hello guys, We saw some issues about features comparison, to choose if Zoho Projects comprise all our needs. 1 - We are very interested on Express version. But we are concerned due the fact that we just need the resource "Task Duration per Hour" in that version, currently available only for "Premium or Enterprise". And it´s a simple feature. 2 - "Zoho Reports" is very important and it´s not clear if this is fully available for Premium, or also we need to pay more $15/month. 3 - On "Complete Pricing
Missing Application
Hi, I created a form using Zoho Creator, from scratch in August. Now I log in and found all my application and form with data missing as if my account is newly signed up. Please help me to look into the matter. This is urgent! Thanks and regards, Richard
How to schedule mass email from CRM
Hi, Is it possible to schedule mass emails from CRM? I'd like to set up 1000 emails to send at a specific future date automatically. Tim
Adding Both Customer & Vendor Option
Dear Zoho Books TEam We used to have a few contacts that were marked as 'both', but we changed those to either Vendor/Customer now. We want the same adding contact Both Customer & Vendor.KIndly help me to that one. With Regards Digital system estore@digitalsystem.in
Where did the macros go?
I need to edit our macros but can't find them. They were created for Contacts and I used to be able to click the button within a contact record "Run Macro" and then "Manage Macros" from that dropdown. However that button has disappeared and I can't seem to find where to go within the app to find our Macros. The help docs are really not helpful. They say the following: To create a macro Click the [Module] tab for which you want to create a macro. In the Module's Home page, click Run Macro > Create
Inodes Increase
There has been a rapid increase in the inode value (30K) on my host server over the past month since adding Zoho CRM and Zoho Sales IQ, is it coincidence or does activity in Zoho CRM and Zoho Sales IQ increase the number of files/folders in my domain? The inode value before this was fairly constant.
How can I get sign for "Adjustment"? in the bill record
Hi please refer the image after tax amount need to be round off. if we round off using "add another line " item... ... the before tax amount getting changed...... kindly insert the adjustment column after tax.
API method for Company Details?
Hello. Is there any way to get Company Details with crm api?
How can I pass crm lookup value from one form to other crm lookup field in other form using open url in Zoho creator?
How can I pass crm lookup value from one form to other crm lookup field in other form using open url? openUrl("#Form:Sample_Shipment?Vendor="+sample.Vendor,"Same Window");
CRM API Comany Details
Is there a way to get Comany Details with CRM API?
Industry field data
I use the Industry field in Accounts and Contacts to sort lists for various actions. Is there a way to transfer the Industry field from the account record to the related contact records. I've read through various posts and saw that this was not possible a couple of years ago. I'm hoping it has changed.
Sales Order Profit
We are looking into using sales order for the First Time with in CRM. Is there a way for us to see the Sales Gross Profit for each order?
block email altavista1@quimperu.com
Zoho friends, I constantly get a message that I have exceeded the number of post offices, wanted to know two things. 1-few e is the limit because I believe that those who command are not many. 2-like increase that limit as I command about 30 or 40 emails a day at the request of customers. Thank you
How could the record from import data to associate with subform?
Dear Sirs, I have a form call "New Order" which contains a subform is called "Order Part". For each line in Order Part, there is a subform called "Invoice". Invoice data is imported from an Excel. Would you please let me know how I could link up the invoice with corresponding "Order Part"? Please advise. Thanks & Regards, Clara
Zoho Creator - Allow download of uploaded files from the record edit screen
Is there a way to allow the download of an uploaded file from the record edit screen? Currently, you can only change the file that's there using the [Change] link. Can we make the file name a link to download the file? To share our example, we have users who review a document submission and then make comments. They click an edit link, login and are then shown the edit screen. At that point, it would be ideal if the user can download the document from Creator to review it, update the Zoho record with
Groups within groups
Is there a way to create groups within groups??? New York > Languages > Italian1 Italian2 French1 French2 German1 German2 Chicago > Languages > Italian1 Italian2 French1 French2 German1 German2
Double Click To Edit Copy/Paste Cell, Open Links - But Only From One Account?
Hi there, I have a spreadsheet. On my account, it opens links fine and copy/past fine. However, on my team member's account, she has to double click to open links or even paste. I think, in excel, this is called double click to edit. How can I turn on single click? Thanks, Chad
Ability to read Agent Chats
Hello, I was hoping that with the Zoho Support upgrade that it would finally be possible to read the chats that Agents are currently engaged in, or chats that have concluded. I am not able to see the full chat, only the top portion and there is no way to scroll down to see the full chat. When trying to assist Agents with difficult customer questions via chat, it is important for supervisors to be able to review all that has transpired in the chat while it is actively occurring and also after it
Next Page