I forgot about my superuser password
Hi team, I can't access to my superuser account and it holds a TFA with a phone number that can't access to as I lost my mobile phone. Please help.. thanks.
many users for a single task
Hi. Is it now possible to assign many users to a single task from ZOHO Project? How? In order to allocate different people and assign different worjìking hours. Thanks.
Account Not active
Looks like your auto system as blocked me I little pissed off with this it took me days to get this all set up then you block me, and I know why I changed my primary email from my gmail to a off the record email, WHY cos I don't want your spammy shit sent to me AT ALL End of the day WHY THE hell would I give you a email address to contact me on when I signing up for a email on here you foolish people. Now please unlock my account so I get sorted you are wasting my time I have software to make and
Email Campaign isn't working properly, the email content is coming empty.
When I send test email it works perfectly, but when I sent a campaign the email content is missing. This is the second time and now I need help to solve this issue. This preview below was taken after the campaign sent.
Unable to create a free domain account
Hello support, I have been trying to create a free domain plan for business for the past two days without success. Please is this still available and usable or not because i keep getting this message no matter how long i wait Please wait. Your account is being created... please let me know what the issue is and solution as i need to immediately setup this account on zoho mail. Thanks
How to remove past "Item Details" when making an invoice?
Sometimes it's useful to have past "Item Details" and sometimes it's not. When one wants to remove a past Item Detail, how does one do it? Hitting delete doesn't work. Right clicking shows no option to delete.
Increase size of iframe embed code
We are using the iframe embed code on our website, but it displays quite small. How can I adjust the size of this to make it larger?
Why aren't images resized in Zoho Mail preview?
Hi, Why aren't images resized in the Zoho mail preview window? Please see the screenshot below. It's a WordPress blog that I get in my inbox. Regards, Sudhir Khanger, sudhirkhanger.com.
Can't create new user - error shoing 'User already exist''
HI I am trying to create a new user but it is not allowing and showing that this user already exist. However, I can't see this user in 'List of User'. Also 'No of User' shown is equal to users I can see. user name is nisam@techgalaxy.biz Thanks
How do I link tables?
Hello, I have been a ZOHO CRM user for the past 3 years and am just getting my feet wet with ZOHO Reports. What I am trying to do is an "All Activities" Query that the sales managers can use to manage their teams. There is an Activities query that I used to develop this as it essentially gave me what I wanted with one exception, the Account Name. Instead I get the Account ID, which is meaningless to most people. I am not a programmer and am more used to Access 2010 where I link tables that I need.
Opening Multiple URLs or Hyperlinks In Zoho Sheet
Hi there, I have a long list of urls in a spreadsheet: http://facebook.com http://perfectclicks.com http://twitter.com Problem: When I click on each one, it opens in a new tab and automatically takes me to that tab. This makes it very slow to open a long list of urls. Potential Fix #1: Can I stay on the current tab when clicking a hyperlink? There should be an option to uncheck "When I open a link in a new tab, switch to it immediately" just like Firefox has. Or, a short cut for this would be great.
Unusual activity detected from this IP. Please try again after some time.
When i try to create new addresses on my account i am getting this error, it has been 24 hours now and i am still getting this error can anyone help
Aggregate function doesn't work with non-aggregate
Hello, I've pulled my data from Zoho Projects and I am trying to work on creating reports for the hours that have been performed. Specifically, I'm trying to show the remaining hours for a project on the pivot table. So, I'm taking the Budget Hours from Projects table, and then I sum the Total Billable Hours from the Timesheets table that have been performed, and then I subtract that sum from the Budget Hours. "Projects"."Budget Hours"-sumif("Timesheets"."Status"='Billable',"Timesheets"."Hours",NULL)
Unusual activity detected from this IP. Please try again after some time.
Another issue with zoho. Now I can't add new users. What's wrong now?
Remove icon from account?
I uploaded an icon and attached it to one of my secrets. It shows up in the Auto Login window, but now I want to remove it. I don't see anything in the UI to support this, and searching help plus the forums hasn't turned up anything. Any ideas?
Recalling Emails
Is there a way to recall emails? Obviously I can't do this for those that have been read, but can I do this for those that are yet to be opened. I have had a number of issues with email campaigns sending wrong ( attaching the wrong footer theme, segmented list search not working, mailmerge not working) and need to be able to recall this when it does.
Where is the best module to schedule tasks for projects/opportunities
If you have multiple opportunities for one contact in CRM, is it best to schedule tasks relating to that opportunity from the CONTACT module or the specific OPPORTUNITY module. Or does it not make a difference? Thanks. Michael Hudson
Can`t get confirm email
I can`t get confirm message on my primary email after registation. What is going on?
How to Create CustomModule Records Potentials & Account Lookup via API?
Hi all, I'm using the CRM and trying to create a new record in CustomModule1 via API. The two lookup fields (Potentials & Account) in the new record should be filled during this create. Zoho support adviced the following method: You can refer the code below . You just have to replace your own auth token and potential id. Make sure you enter the custom look up field name in place of Potential_ID . <CustomModule> <row no="1"> <FL val="CustomModule1 Name">Test Record</FL> <FL val="Potentials_ID">1201542000003472439</FL>
Cannot view underyling data when pie chart shows 100%
I have built a report which displays a pie chart, with a drill down to lower levels (product range -> design -> customer type). In some circumstances, drill down on a segment of the pie chart gives you a new pie chart with only one segment i.e. 100%. If you hover over this segment, you get the usual floating dialoge which shows the segment value and the text 'Click to see the data' - however, clicking does nothing - no underlying data is displayed. Everything works fine if there is more than one
More details in insertRecords response
Hello, I have a question about insertRecords method. Is is possible to get more data in response ? At the moment i receive: ID, Created Time, Modified Time, Created By and Modified By. I would be great to get additionally for example email of added/ updated Contact/Lead. Is it possible?
Cant reply to tickets again
Hello guys, I can replay tickets again, i don´t no why my account is block? What i have to do? contato@televo.me Thanks
Zoho Support Sending Failed
All users on our team are receiving a "Sending Failed!" message when trying to reply to tickets in Zoho Support. I see looking a history on this type of topic that it's probably a server config problem on Zoho's side but want to make sure it isn't something in our environment that's broken. Thanks for quick assistance!
Workflow not working please help
Please help me - I have a workflow that I use to update a field account type to Deal when an opportunity is created. I want to add in = if the campaign source is + customer add on, or contains prospecting to not activate. Can anyone tell me what is wrong here? I have tried it a few ways and it is not working. Please help. I have tried to use each campaign source on one line each with or that didn't work either. Please anyone suggestions. Leah Edwards
Incluir lista relacionada en Módulo
Hola. Me gustaría saber si puedo incluir en un módulo una lista relacionada determinada. Al igual que por ejemplo aparece en el módulo de oportunidades la de CONTACTOS, me gustaría saber si en otra puedo añadir una lista relacionada que yo elija. No sé como se puede hacer. Gracias.
Outlook Helpline Number for Contacts removed or not syncing. 1-877-356-9565
If you want to use Outlook account in your handheld device will have to use the application. The most important thing about using your handheld device for Outlook account is the login information. Always remember that you must provide the same login information as you do to go into your Outlook Support Number account from laptop for desktop. This is important because only then your contacts will sync with your Outlook account. If the syncing fails then you might have to uninstall and the Outlook
How do I add an Existing Separate Zoho CRM User to my Zoho CRM Subscription?
How do I add an Existing Separate Zoho CRM User to my Zoho CRM Subscription?
Can't add users
I am trying to add a new user to manage the CRM with me. I want to users * permissions. Then when I click on "add user" nothing happens - the button doesnt do anything.
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Whenever I try to send mail I get the above error. My account is alexchang@justhike.it. Can someone please help me?
Problem to verify Email for forwarding in Gmail with Google Apps
Hi! I'm trying to Forward emails that arrive to my "support@mycompany.com" email to the "support@mycompany.zohosupport.com" email in Zoho Support. When I add it to Gmail the Verification email never reaches Zoho Support as a ticket. I also configured the Email Routing in the Google Apps admin console following the handbook you have. Also tried with the "Spanish" version of the email: soporte@mycompany.com to soporte@mycompany.zohosupport.com Also tried to send an email directly to "soporte@mycompany.zohosupport.com"
Form not submitting on some cases?
Hi Zoho, I have a specific form (Import Data for on my app) that when checking some specific options on checkbox field, it is not submitting properly- I get a message that data was submitted, but the "On Success" script on On Add -> On Success is not processed- details that are supposed to be updated are not updated, and openURL command is not processed either, I stay in the same windows with the form reloading again. This happen 'hen "Section" field is filled with "Loan" and Insurance_Sub_Sections
Related List added but not adding data
I added related list form from Zoho Creater Apps Then I tried to add a record.I clicked on [Submit]. I received a message saying Data Added Successfully. However, the data was not added and Project Activity states No Records found.
have updated custom fields from contacts to account and viceversa
Hello I created some custom fields (type: single line) in the Lead module in order to have them even in the Account and Contacts module after convertion. If I need to modify the content of those fields and would be good that the changes in one "field", say in the Account module, can be automatically updated in the connected field in the Contacts module (there can be 1 account and more contacts). How can I get that result? thanks ciao armando
Account Blocked
Hi, My account is blocked due to exceed of capacity. However I already clear my mailbox. Kindly unblock my account (adrianhia@kairous.com) Thank you.
Export Based on View
Hello. Is it possible to export/create a report based on a Leads/Contacts View? What I'm trying to do is use search on the column headers on a leads/contacts view to filter through my options and see results. Would it be possible to export this or do I have to recreate the filters separately under reports?
Undelivered Mail Returned to Sender
Hi, When I tried to send the email to my client, I kept getting the following error email. I have checked with my client on their email address, and it's confirmed it's correct. I have been communicating with him through emails for the last few days and it's only today that it's no longer working. Please help... I copied the error email I received from Zoho.com. Thanks so much for your assistance. ------------------------------------------------ From: mailer-daemon@mail.zoho.com [mailto:mailer-daemon@mail.zoho.com]
Tip # 10 - Manage all your timers with our Global Timer
If you ever want to manage the timers for all your tasks in one place, here's how to do that. Where to find? The Global Timer Widget is at the top right corner next to the Print icon. And you can view this timer widget from any page and manage your tasks and bugs timer. What it does: The Global Timer Widget in Zoho Projects shows all your active timers in one view. You can manage all the active timers for your tasks and bugs from a central location, which can be accessed from all the pages in Zoho
Need Help with Formula Field - Boolean Type
I want to create a Formula field in ZohoCRM that is of Boolean type. I am having trouble creating the formula. Field #1 is 'GRANT TYPE' and is a pick list (Choice 1 or Choice 2) Field #2 is 'AREA' and is a number Field #3 is 'GRANT' is the formula field Below is what I want to accomplish: If “GRANT TYPE” = ‘Choice 1’ then “GRANT” = “AREA” * 100,000 If “GRANT TYPE” = ‘Choice 2’ then “GRANT” = “AREA” * 90,000 Below is the formula I have created: If(Contains($${OPPORTUNITES.GRANT TYPE},'Choice 1'),${OPPORTUNITES.AREA}*100000,
How do I open attachments that I uploaded from desktop to deal attachments? I can see them but can't open?
How do I open attachments that I uploaded from desktop to deal attachments? I can see them but can't open?
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Dear sirs, i can'r send any emails and this message appear "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked" please help " pl
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