Webhook - Missing variables
Hello. I configured a Webhook to retrieve info from an API. The info is retrieved but not passed to the variable configured in the responses list, from the returned formatter. I've simplyfied my problem, but it still doesn't work, so I suppose that I
when running the merge api, invalid_data api response due to merging ticket in recycle bin; but there are no tickets in the bin
Below is the error that I'm facing. I initially tested my code in sandbox and it worked great. I copied it over into production and started to catch the error. I checked the recycle bin and there were some "test" tickets that I did not know about. I removed
Deals Cards change color as the deal ages/rots in each stage
Is it possible to have the color of the Deal card in the pipeline change as the deal ages in that stage? For example, if a deal sits in a specific stage for more than 21 days, it turns yellow and then at day 28 turns red as the deal "rots" without moving
Deduplicating Leads in Custom View
Hi, I created a custom view of old leads. I only want to deduplicate the leads that are in this custom view. If I have my custom view 'active' and then go to the 'Actions' dropdown -> Deduplicate Leads option, will it only deduplicate the Leads in my
Printing Shipping Labels
I would like to know how to create a shipping label to be used with self-adhesive thermal shipping label rolls. The printer would be a Zebra or similar. Has anyone done this? John Legg Owner: The Debug Store
Contact Sharing: Hide email alias from global address list
As the superadmin, I would like to hide my domain aliases from appearing in the global address list. Currently, my end users can see all my aliases. The aliases also appear as type-in addresses when composing a new email. This is a potential security
Enhancement Request: Allow for AlphaNumeric Ticket Numbers per Department - Custom Ticket Number
Currently Ticket numbers in desk are purely numerical and increase sequentially regardless of which department a ticket is created in. I would like to suggest 2 enhancement requests: 1. Please allow for an AlphaNumeric Ticket Number: The ability to specify
report for the Batch Tracking function
Hello, I have a question about building a custom report. I was sent to you by Zoho Inventory support with my question. We use Zoho Inventory to manage sales. We have enabled the Batch Tracking function for some products. Now I need to display a report
How to create itemized sales reports based on categories or brands
I need to do reports on sales by Category. I can only get a total of each category's sales. I need one that lists the items sold by category. I could get by with showing all categories in a sales report and sorting by category but that isn't possible
I need a bundling report that has a column for quantity used of the item in the bundle
Presently the bundle report on an item details shows only the quantity of the composite item made in the bundle. It shows the value of the ingredient item but not the units used. There seems to be no way to export this report so I can do it in a spread
Postman Collection for Inventory
Does anyone have a Postman collection for the Inventory API? I found one for the CRM API which is great but one for Inventory would be very useful.
Bill of materials
Hello, I love the zoho modules, but I'm having some issues with inventory that seem to have very messy workarounds to do what we need with it. Some of the problems we have: Composite items-You cannot track inventory on the associated items. This is extremely
Share SO Link
Hello, we can share invoice links but not SO, why? Please add the feature because SOs also need to be sent to customers, so why not by sharing a link. Thank you
Zoho Inventory will discontinue support for older browser versions soon
Hello users, Starting from May 15, 2024, Zoho Inventory will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older than
Help Needed: Billing and Stock Management for Variable Weight Cartons in Zoho Inventory
Hello, I am currently facing a specific challenge in managing my inventory with Zoho Inventory and would like to seek your expertise for a suitable solution. My requirement involves managing the stock of a specific product by the number of cartons, with
Round Robin Assignment to Offline Agents
Hi guys, how come when im using this rule its still assigning tickets to agents who are offline and not working, Can i change this? Its sequenced assignment Thanks
Granular Channel Notifications for Zoho Desk Activities in Zoho Cliq
Dear Zoho Support Team, We are writing to request an enhancement to the Zoho Desk - Zoho Cliq integration regarding channel notifications. Currently, channel notification settings are universal and cannot be customized based on department. Proposed Solution:
Showing employee skill sets
Hi, We're new to Zoho projects and quite liking it so far. I was wondering if theres a way to include a users skills somewhere in their profile, such that when you go to "Users" in a project, you can see who they are and what they do (I.e. devloper, Python, Drupal, ETC). Thanks! Mike
Zoho Branding
How do you remove Powered by Zoho Desk branding from the knowledge base footer? This branding should be automatically removed for all paying customers on all platforms. I am not advertising your company on my documents, emails, etc.; I am promoting my
Bulk change sales order custom sub-status
We can in bulk mark sales orders as status confirmed but have created custom sub-statuses It would be good to be able to change the order status to a custom sub-status in bulk
how to create task with Pop Up Reminder using Zoho Function?
I need to create a task automatically using function. I need to know how to create task with Pop Up Reminder using Zoho Function? it will be better if I can also read the documentation as well. Thank you very much
Writer & Zoho Projects
Is there any update on integrating Zoho Projects with Writer so we can merge Project, Milestone & Task details into a writer document?
Zaho Intergartion with Amazon Seller Board
Do zoho software have the feature to integrate with amazon seller board and generate financial reports including customer invoices?
Partial reimbursment of expense reports or split expense reports
i really need to partially reimburse an expense report so if you can't allow that, can you please allow me as the admin to split the expense report or create a new report and move specific expenses to that report that i can reimburse?
Zoho Vault - Browser Extension : Add favorites at the top
Hello, In the full Web page of Zoho Vault, the favorites can be shown at the top of the list or in a specific tab. In the browser extension, the favorites are never shown at the top. It would be great to have this feature for the extension as well. Today
Unable to receive emails
Hi! I'm unable to receive emails. MX records should be ok. I can send but not receive. Can you help me?
Intégration CRM dans Creator
Bonjour, Nous avons dans notre CRM un onglet "Code client" et un onglet personnaliser "Projet client". Un "code client" peut ressembler à ceci : BORMAX (3 premières lettres du nom et 3 premières lettres du prénom). Un "projet client" sera donc le code
Error at null
Buenas tardes, tengo este problema al hacer un despliegue del ambiente de desarrollo al ambiente de stage. No me dice que es, donde puedo revisar? Gracias. Good afternoon, I have this problem when deploying from the development environment to the stage
Test Aadhar, eMudra, 3rd party DSCs on trial Sign API
Is it possible to test out Aadhar eSign, eMudra eSign, eMudra eStamp etc. on Zoho Sign API while using the Enterprise trial plan, without buying any credits? Or do we still have to buy credits on trial plan to test the above via API? I got an error when
Search In Custom Fields By Default
Hello, please implement the feature to search in custom fields by default, especially on "item" search. We sell car parts, so some items, like a spark plug, can fit 100s of different models of vehicles but we can specify all these models in the title,
Change Blueprint Stage in Creator via Deluge
Hi there, I currently have an ordering system created on Zoho Creator. This is for when we want to order goods from suppliers. I have created a blueprint for these orders. Simplified it comes down to something like this: - Order to be approved - To be
How i can do the payments in installment
Some sales order value are very high, so customers are not able to pay in some short . we need to convert them to EMI baisis. pls let me know if there is any option like this.
Is anyone using the UPS integration with Zoho?
We just started using the UPS integration so print labels directly from Zoho Inventory (& Books), however we're running into some quite severe limitations; #1: There is no way to bill the shipment to the recipient's UPS account. #2: The label doesn't show the 'Attention' field from the Ship-to address on the Sales Order. Is anyone actually using the UPS integration, and if so how to do you work around these problems? // Anders
Unable to add Shared Mailbox to Zoho Mail "Premium Feature"
In Zoho Mail > Settings > Shared Mailbox I am not able to add Shared Inbox as it is marked as "Premium Feature". How does it cost for a Zoho One subscriber? It says it's available for paid plans, which Zoho One is, how do I activate it?
How can we buy items in box / bundles of 6,12,15 or 20 and sell it individual items in pieces
We have a unique issue, Some of our parts are purchased as bulk in bundles and sold in individual level in pieces. For example, item A, have INR 100 per piece as selling price. When we buy item A, we buy it as bundle of 12 pieces at the price of INR 900
Custom Fields - Expand Inherit Default Value Feature
I noticed recently that Custom Fields for some modules (Sales Orders, Invoices, likely others) now allow users to populate a default value based on related records. Super-awesome addition. This allows users to really make these custom fields work without
Push Notificatication syntax
Dear team, Using deluge can you please tell me how can I notify my accounts team that an new invoice has been raised? I dont mind push notification or Email. The syntax what i found on net is pushNotification[to : <email_address>message : <your_message>]
Inventory WhatsApp Integration
Hello, we're in South Africa, WhatsApp is the preferred method of communication with private individuals and some company staff. It would be quite convenient if we could send customers their SO or suppliers a PO to WhatsApp via Inventory, this would save
If statement on pre-built actions
Hi Apologies for the simple question but I am hitting a wall! I am trying to get a workflow action to update rows on one form if a column entry matches the row that has the button that triggers the workflow on another form. Basically, table 1 is a list
Zoho Books Get Records for Custom field
Hi all, I need to get records from Zoho Books custom field in Creator using api. I have tried different ways still not ways with Zoho.Books.Getrecords,but it's not suitable for custom field. Pls help me with this.
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