If a Web-hook receives any error codes like 404, will it retry?
If a Web-hook receives any error codes like 404, will it retry?, We noticed it has retried to send the web-hooks twice/thrice in various cases, but only once if it has received 200. But there is no documentation about this behavior? Whats is the expected
Free Webinar Alert! Getting the best out of WorkDrive in Zoho Workplace
Hello everyone, We're thrilled to invite you all to our upcoming webinar: Getting the best out of WorkDrive in Zoho Workplace. Join us to explore our advanced file management tool, Zoho WorkDrive. Learn everything you need to know, from getting started
Blue Pencil spell checker extension - which plan for Zoho One?
Hi, Just found the Blue Pencil spelling & grammar checker. I'm on the Zoho One plan and its put me on a free trial. Which Blue Pencil plan are ZohoOne subscribers set to? Many thanks Jon
Zoho Mail Will not Close
I'm unable to close the window of Zoho Mail. Problem occurs on my 2 laptops and 1 PC. The only way to close it is to use taskmanager and force close. Other than that I can just click X button endlessly and nothing happens. Im surprised to be the only
Error - "the input passed in invalid"
Hi, control panel > user details > select any user > mail accounts TAB showing error message - "the input passed in invalid" even added GENDER for the user, as it was suggested in the forum, still getting this error... .. therefore unable to add email
Trying to add users that have another zoho portal
I added 2 users to my zoho admin as external users and when I tried to convert to ORG - they get an error. I want them as full users (dmalone@communitysolarauthority.com and ashaver@communitysolarauthority.com) I know it is possible because I am in their
¿Se puede exportar un espacio de trabajo con sus artículos para poder realizar un mejor seguimiento?
Estamos empezando a utilizar Zoho Learn y nos haría falta hacer un mejor seguimiento de los artículos de un espacio de trabajo. Queremos saber como poder sacar una especie de listado, teniendo información sobre "Título", "Categoría", "Descripción" y "Etiquetas",
Caller ID - Bigin iOS mobile app.
Hello everyone! In the most recent iOS (v1.9.2) update of the Bigin mobile app, we have included support for 'Caller ID' feature. Caller ID lets you see the contact names of incoming calls, even if those contacts are not saved on your mobile device, as
stuck on create data migration
I need help for doing data migration I've finished the pre-require process from google and get p12 file already but when I upload to zoho i cannot start migration error said Oops! Something went wrong. Try again later and I don't know how to fix
Issue calculating GST
Hi, I encountered an issue when calculating GST(10%). The amount inc GST is $823.69 So the Total taxable amount should be $748.8091, round to $748.81 And the GST should be $74.88 Instead, Zoho books round the total taxable amount to $748.80, making the
New video-based issue reporting tool
Greetings, We're excited to introduce the "Record Screen" option in Bigin, which enables you to report issues in your Bigin account easier and faster. This new video-based issue reporting option enables you to record your screen and provide detailed descriptions
Zoho Backstage: Is it possible to send eTickets to attendees that are imported?
Hello, we are planning an event and have to use our own registration forms. Therefore, we can only add list of attendees via import. Is there a way to still send the eTickets with QR codes to the attendees via email (similar to if they purchase the ticket
User not being notified of new email address created
Hello, I've added new users and new email addresses but no notification has been sent to the new user. e.g. zoho@sample.com was created, and I specified for me@me.com to be notified. However, me@me.com did not receive the notification. What is there reason
Announcing new features in Trident for macOS (v.1.7.0)
Hello everyone! Trident for macOS (v.1.7.0) is here with new features to elevate your workplace communication and productivity. Let's take a quick look at them. Customize incoming chat and call notifications. You can now customize your notification sounds
Why my email block
I was going to buy a good tariff plan but you blocked my email I can't send messages
How to get data from certain fields in one form to another form
Hi my query may sound simple but it is stumping me! I have several forms one of which is called the 'organisation mastersheet'. In this form I have a column named 'organiser name' and in each 'organiser name' record I want data to appear from a seperate form called 'organiser management' (contact name, email and telephone number) instantly as it has been fed into the organiser management' form. So when entering the name, email and telephone in to the 'organisation management' form when I switch to
Sync failing with AWS RDS Aurora
Previously working sync is now often failing with the error: All is fine at the AWS end - maybe Zoho Analytics can't work with AWS anymore?
Export Gantt For Presentations
I cannot seem to figure out how to export a Gantt Chart from Zoho Projects in a format that produces reazonabl visibility of the timeline and also makes it the correct size for a powerpoint presentation. Can somebody point me in the direction of how to
Kanban view for tasks in the next seven days/14 days
I have used Any.do until now and there is a very convenient and useful feature for planning and clarity, the option to display the tasks in a kanban layout according to the next 7 days, so that each section is a day of the week dynamically, that is, the
Multi-day events in Zoho Backstage
I'm trying to setup a multi-day event in Zoho Backstage but when selecting an end date, the system only allows me to select the same end date as my start date (e.g. if my event starts on the 12th of March, I'm forced to also select 12th of March as my
FIPS Compliant?
Does the ZOHO CRM product meet the standards for the current Federal Information Processing Standards? And, if so, where can I find information to provide proof to our insurance company.
Deluge - passing collection values from for each loop to updateRecord
Hi, I'm a newcomer to Deluge and am really struggling to get the below script to work. I want it to use a for each loop to look through several fields on the Account record, and then, assuming there is a value in the field, user the proper function to
Can a form be 'closed' the information retained and the same form be reused?
Hi I have a problem that I am hoping someone can help me with. I'll try to explain my issue as clearly as possible. I want staff to be able to mark what days they can work in the upcoming week I have a form that does this - it has the week days that they
Populating a field with a customers name based on their email
Hello, I am trying to auto-populate a field with a customers name base on the email address which they use to login. The email address they use to login is the same as in their customer details. Their name and email address is on a form, called customer
Why is sending multiple email notifications upon form submission limited to 10 external email addresses?
When we built a notification form, we need to send it to multiple external stakeholders so that they are all aware of a potential situation. Our process is that they then "reply all" so that we keep the information chain cohesive and linear. Why is there
All Inboxes View
In the Zoho Web Client, is there an All Inboxes view? My pop account are in separate boxes in the client.
Power of Automation :: Automatically synchronize the Task Completion Date with Due Date
Hello Everyone, Here we are again thrilled to share another requirement that has been accomplished through the implementation of Custom Functions. A Custom Function is a user-written set of code to achieve a specific requirement. Set the required conditions
Allow uses to clear out URL Filters
Users link into a Zoho Creator report via URLs. These URLs have filters. Something like: https://creatorapp.zoho.com/acct_owner/app_name/#Report:SomeReport?SomeField=123 This is problematic. The report (default list view) does not indicate to the user
BigInt Failure for Saved Workflow
Hi, I am currently trying to create a workflow as follows: When a record is created in one module (Volunteer Events), it takes what is in the "Areas Requested" multi-select field and sends an email to each match on a "Areas of Interest" multi-select field
Kiosk - how to use multiple records with GetRecords
Hello! I am trying to create a "grocery store list" with Kiosk Studio: I use GetRecords to pull MULTIPLE records from the products module (with a specific filter), and give the user the possibility to choose up to 10 records. How can I USE/ACCESS the
Dashboard last time refresh indicator
I have some dashboards open all day on the browser, and I refresh them several times on the day. It would be great to know when the dashboard was last refresh. Maybe we could have a widget that, when the dashboard is refresh, the widget get and display the time (a fixed time, not a clock), so we could have a "Last Time Refresh" indicator on the dashboard.
Application is Not Showing Data Properly
Hi everyone, I will be grateful for any help I can get on this issue I have been unable to resolve. Context - This application I'm working on was built years ago by someone who has left our organisation. I do not have any coding background and experience.
Shapes, arrows and other similar components in Zoho Sheet
Hi Team, Do we have shapes and arrows in Zoho sheet or Is there any plans to release it to the Zoho sheet?
Looking for best practices with regards to the formatting of articles
We are very much struggling with the formatting of articles. Ideally we document everything in-house and then upload those documents to Zoho Desk Help Center or copy-paste the text into the editor, but bold text no longer looks bold; format of headings disappear, etc. Please share any best practices so the style of our documentation stays consistent, and we don't loose too much time on all of this. Also wondering how you easily export articles into one bundle, to turn into a user guide or sth? Thanks!
Changing Contact associated with ticket
Hello, we have been using Zoho for about a month now. We have our support email set up, but customer are still frequently messaging our sales reps for assistance instead of our support Zoho email. Our sales reps forward the emails into the Zoho support
Notification that a ticket has been assigned to an agent?
Is there a setting for a notification for the user that their ticket has been assigned to an agent? I know that there is a email notification that goes back to the user when their ticket is submitted, but is there also one (or a way to create one) that
Including Moved Tickets in Department Report
Hi, All the tickets we receive comes through one department and then they re-assign the tickets to the other relevant departments. Is there a way to include all tickets that have been received to the main department in a report including the ones that
Localized filter and sort
It's often helpful for a user to re-sort a view or even to more precisely filter it. However, if a user does that, the change affects all users, which is unacceptable. It would be great if there were a 'master' definition of a view that included sort
Autocreating many Tickets, if client sends autoreply
Hi, with subscription the invoices are automatically sent monthly. When the bill recipient is not in the office, the people often have an autoreply set in their email program. As a result, Zoho Desk is constantly creating e-mails as new tickets. The ticket
Removal from wordpress.org
Anyone any idea why the campaigns plugin for woo / wordpress has been removed from wordpress.org. Looks as though there is something that wordpress don't like and are investigating them. Is there something dodgy going on? and does anyone have any alternatives
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