Someone made ActiveSync and Autodiscover work, with iOS and macOS
Hi, I'm trying to set this up for the fifth day now and I"m not getting anywhere. Weird thing is that somewhen in the beginning, I had it working, when I still had VirtualServers and certificates mixed up. But now it's all fine, I have the XML file from
Unable to Connect Zoho Mail with Outlook in IMAP
Kindly advise the procedure to correct it, as its throwing error while incoming and sending messages. Thanks and regards, Vishal D
Unable to receive email
Hi, I have just migrated 3 custom domain email hosting to Zoho light These domains are registered and hosted with Godaddy I have followed all the guide, to changing the MX record on Godaddy to point to Zoho and moved the email hosting to Zoho, I can send
Stock Management - non retail
Hi all My company is relatively new to Zoho and are currently only using the CRM. We are wanting to set up a stock managment system within Zoho. We are not a retail company so a lot of what I have looked into covers this. We are wanting to input our stock
Zoho Survey Issue in Syncing with Google Sheet and Zoho Sheet
Been having this problem for the last couple of weeks. I'm receiving an error when trying to sync Google Sheet and Zoho Sheet. Errors are Bad Error and reach out to zoho support.
In Canvas, is there any way to make a Checkbox look like a checkbox?
In the CRM module I have a checkbox field. However, when I add that field to a Canvas layout it just appears as a dash instead of a checkbox. If you click to edit the field, you then can see a checkbox in the popup ... but I think this is very confusing
multi-line, can not select Plain Text Small
I want create CRM Deal template. I have dragged the Multi-Line field to the Layout. I can select Text Large, or Reach Text, but the Text Small option is disabled. I need the Text Small option, because I need values from this field to be filterable. How
Eu configuro o zoho mail, campaigns e bigin(CRM) para você
Eu configuro o zoho mail, campaigns e bigin(CRM) para você. Podemos negociar
Buying a new domain
Upgraded from free mail to Standard business, Still unable to buy another domain.
Emails are not deleting
For the past six weeks or so, emails have stopped deleting on my laptop. They continue to show in bold/as unread. I'm now over a thousand, not sure what happened? I have the same issue on my phone (Android), but it's working fine on my iPad.
time tracking with automated screenshots
Check outhow hubstaff is taking screen shots while recording time spent ... any plans to implement something like that directly in zoho time tracker
CC'ing other emails to invoices being sent
I have added other email addresses to a customer so they are included in the emails. When the reoccuring invoice was sent it is not including the other emails. So Ive had to manual forward the invoice to them which is creating more time. How can this
This domain is already associated with this account a - Domain onwership claim
Hi, I have already sent an email to support@zohomail.com with the domain invoice and a screenshot of DNS . I recently purchased a new domain, but the previous owner had already registered it in their Zoho account. Can someone solve the problem. Ticket
Need to track my lead status progress every week
Hi, I want to track the performance of salespeople based on lead status. Need comparision from last week to current week what had happened, what progress has been made from every leads. I want to make a chart on this.
How to create a simple order form in minutes
Looking for ways to receive orders online? No matter what type of business you run, Zoho Forms makes it easy to create efficient order forms and start collecting orders online in minutes. Follow these simple steps to get started. Pick your starting point
Can I get page variables when I execute a button in a report which in that Page?
Can I get page variables when I execute a button in a report which in that Page?
Zoho FSM Estimate vs WorkOrder Pricing
Hello / Namaste I am building out Zoho FSM for a construction client, and my question is simple. Can we create an estimate using one retail price in Zoho FSM and then have it spit out a work order using a different price (cost) that we send to the subcontractors
Downgrade product license
Hello, We wanted to reduce the number of licenses to a single user, but we missed the renewal date. Is it possible that they only charge us for one month and then lower it to a single user? As you will see in the account activity, we are not using both
Web to Contact form does not send email notification to record owner.
During trial period of zoho crm i setup Web to Contact form , and it used to send me email notification whenever any contact is created. Ever since trial is finished its not sending email alert. Wondering if email notification is taken away from Free
Help with search record API
Greetings, thanks in advance all your help. I'm consuming the records API, specifically this endpoint https://www.zohoapis.com/crm/v3/contacts/search?email=thunderroy2013@gmail.com with these scopes: ZohoCRM.modules.contacts.ALL ZohoCRM.modules.leads.ALL
How many characters in all Knowledge Base articles combined
Is there any way to get a total of the characters of all articles in our knowledge base? We are looking at using the KB to train AI, and it is necessary to know how many total characters there is in our knowledge base currently.
Add a new metric to the Analytics dashboard ->Tickets Transferred to the relevant department
Dear Zoho Desk Support Team, I'm writing to request a feature enhancement that would significantly improve our ability to analyze workload within the Desk departments. After talking with Zoho support I understand that this is not an option as for now
Unsubscribing from Campaigns / CRM
Hi, We have lists of people who we send campaigns out to, however when they unsubscribe from the email campaigns, they automatically get unsubscribed from receiving our emails from CRM/Zoho. Which is not ideal as we still need them to receive our emails?
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Can't get is to see the contacts.
I keep getting an error message that says “You cannot send or schedule this e-mail campaign as there are no contacts in the list/segment you've selected.” This is happening only with one specific group and I have recreated the list three times.
How to backup Zoho Books automatically using API ?
Hello, I'm a software developer and I'm task to automate the backup process of various Zoho product. I've start with Zoho CRM which provide REST API to trigger the backup, retrieve URLs and allow download of backup file as a ZIP archive. I've search for
The app crashes when i start sending message to zoho.
the error comes from salesIq_mobilisten_sdk E E/AndroidRuntime( 7322): java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String com.zoho.livechat.android.models.SalesIQChat.getVisitid()' on a null object reference E/AndroidRuntime(
Prefill fields from Bigin to Forms
I want to send an email to a customer with a link to my Zoho Forms constructed form, pre-filled with my clients information and have them click on it to fill out the rest of the form. What's the best way to accomplish this?
Universal Tags
In Zoho Recruit, why Can't we create universal Tags which can be created and viewed in all modules?
Located within feature
Why isn't this feature available for Client tab? Seems kind of silly doesn't it? I've requested this feature almost a year ago and have not received any feedback yet. Is this something that is on the product roadmap?
Zoho forms Coming with scroll bar
When I embed zoho forms on my website, it comes with a scroll bar. How can I add to my website without the scroll bar showing.
I wish to transfer my initially configured Zoho Mail account on Outlook, to Google Suite now.
Since I was using Outlook for everything at the time, I connected my business email's domain to Zoho Mail a few years ago. However, I now use G-Suite for all of my other email addresses since I want everything, including my work email, to be in one location.
Envio de emails bloqueado
Boa tarde! Estou tentando enviar emails a partir da conta financeiro@transvitalcargas.com.br Mas aparece a seguinte mensagem: Your Outgoing has been blocked and you will be unable to send emails. Click here to get unblocked. Porém quando clico sou informado
Find next available integer in sorted list
I have a custom function that finds a next available integer and creates a part number. The function currently takes a sorted list and loops through each item to find the missing number in sequence. On some part numbers I run into an issue where statement
Labels for Teams - Why not?
I put labels on a few files in a team folder to denote prioritization across the team. Only to find out that labels are only for individuals and do not appears on other team member's files. Is there a way to label a file for the entire team?
HOW TO CONVERT CONTACTS TO LEADS
Is there an easy way to convert or copy contacts to leads?
about refund
My customer ID is 854971640, I bought mail accout x 5, one year, about USD60 total. Just to test zoho mail. After testing, may I cancel my account and get refund from you?
Domain onwership claim
Hi, I already sent an email to support@zohoaccounts.com with the domain invoice and screenshot of Cpanel. He recently bought a new domain, but the previous owner had already registered it in his Zoho account. Someone can solve the problem.
Changing default when Custom Sharing Per Record the Emails from IMAP
Hello! When Custom Sharing Per Record the Emails from IMAP, on the Email channel configuration, is it possible dor the default to be "sharing" and then "uncheck" when is something sensitive? Currently, is the other way around: I need to check every time I want to share something with the rest of the team. In addittion, I would like that all my team (subordinates) can see each others emails. But I cant understand if this can be done with the Data sharing settings and rules. Anyone has experience on
Edit Records in List View Zoho CRM
Hi, Just wondering if there is any way to edit selected fields in records (i.e. leads) in the list view (instead of having to click on each record to open it before editing information)? Thanks Jackson
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