Error in filed criteria, not accepting more than 25 values
Hi Team, I m having difficulty in creating a report, when I m trying to give more than 25 values in any field it gives error as not more than 25 values are allowed. Earlier it was not like this, we used to give more than 25 values for pulling any report.
Payment Delay
Good day, Dear Support team, I hope you doing well, Today is the due day to pay my billing, but we are in Iraq all the banks are stopped working by US orders, and all my CC are stopped working temporarily, Can you please postpone my billings to the next
Setting up Color Coding using filters for incoming mail
I know this was asked a few years back. But it really, really, really helpful if we could setup TEXT-COLORS on incoming email using the filter. i.e. so that emails coming from a certain email address or emails that contain a subject phrase would appear
Issues with reschedule API
I am trying to use the Zoho Bookings api and am having issues with the Reschedule operation. I am a pro developer. I didn't have issue with other operations. Here are my request details. it is in typescript. url = https://www.zohoapis.com/bookings/v1/json/rescheduleappointment
Is it possible to change the domain name added for the Customized Login?
I have two domains under my "Organization". I was under the impression that I could add "Customized Login" for each domain added under my Organization. I set up one and when I went back to try to set a custom login for the other one I get a message saying
SPAM
Hola ! tengo el mismo inconveniente de varios usuarios, y necesito ayuda para solucionarlo ya que mis mails llegan a bandera de spam. podrán verificar si esta todo configurado correctamente Quedo atenta a los comentario. Muchas gracias.
"Request Authorization Code" for domain transfer
Dear Support Team, Please advice how to get the "Request Authorization Code" for domain transfer.
Restoring email account after deletion doesnt restore the emails
We tried restoring an account that was deleted few days ago but all of the emails are gone. We did everything to reach out zoho support but they only replied once by email.
Sent messages appear twice, duplicate
Hi, I final got my zoho mail hosting working for my domain benporter.co.uk Now I am sending and receiving mail okay. However in my sent messages the email is duplicated (this does not happen on the recipients inbox). This happens on any device/method
Please help with my first custom action
Hi :) I try to understand Deluge, but the help section is quite hard to understand. I can script (quite good) with Powershell and other scripting languages, so logic is not a problem, I can also create Business rules for our Zoho ticket system. What I
not receiving emails sent from my website
Hi, I can receive emails fine except those sent from my website. To troubleshoot, I changed my website send to email to a Google Apps one and it works fine, so it is not my website programming. Emails are not in Spam. I have whitelisted my own domain within the email account and within the control panel. I don't know what else to do. Thanks, Helen
Adding a profile photo to a Support Agent profile
I have looked everywhere to find how to add a profile image to my Support Agent profile. I have one for my Zoho main account but it is not pulling through to my Agent account. I have gone to the every account location I can find, and nothing. There is
Spam-Tickets in Analytics
Hello there, we use synchronization between Zoho Desk and Zoho Analytics. I would like to know if the tickets classified as spam are automatically excluded from synchronization ? I cant find a flag on the ticket record in Analytics which would tell me
Inventory Remaining Days
Hi, I would like to know if there is a way to have a report that is done automatically that shows how much days there is left for a SKU. This would be the formula : ''Available Stock''/(''Average sales per month for last 3 months'')= remaining month for
I need a historical report to find out who works tickets on Mondays
Hi I'm having some issues understanding how to create a report in ZD. We're smaller company and the first hour of everyone's Monday is spent answering tickets. The person assigns the ticket to themself, answers the customer, sets the ticket to closed,
Multi-level prioritization of records with multiple Kanban views per module
Greetings Enterprise Support Community! We are happy to announce the introduction of a new possibility within Zoho CRM - creating multiple Kanban Views within a single module (depending on your edition). As you may already know, the Kanban View in Zoho
How can I customize the optin confirmation email in ZOHO CRM
We have enabled Double Opt-In on a ZOHO CRM Webform. I cannot find a location where i can customise the layout of the email authentication that is sent to a user. Could you please let me know where / how this can be customised?
WordPress: Number of parameters is more than specified
I am following the Zoho WorkDrive API docs to upload a file. When I use simple PHP to post via curl: $folderId = 'xxxx';
$token = 'xxxx';
$filepath = 'C:\\Users\\Me\\Pictures\\test-file.jpg';
$realPath = realpath( $filepath );
$content = curl_file_create(
Workdrive Mac application
Hi, I use workdrive Mac application. Date added is shown as null, it would be better if this is implemented soon.
Getting current user Id
Hello, everybody! I want to set the login (current) user as a potential owner. I'm trying to do this with the custom function. Please help me with this task. I now that I have to update field "SMOWNERID" to current user Id, but I can't understand how to get ID. I tried to use system variables zoho.loginuser and zoho.loginuser but none of them doesn't return the ID.
Accounts not show in P&L
Hello, I am experimenting with making the switch to Zoho Books from Quickbooks and am running into some difficulty. I forwarded a few email receipts to Documents to see how it worked and it worked well. I assigned 1 receipt to a custom expense account
How do I add rent, bills and other expenses into zoho inventory?
Hello, I'm only using zoho inventory but recently started trying out zoho analytics and I'm unable to get accurate numbers since I don't seem to be able to input regular expenses into zoho inventory, does anyone have an idea of how to do this?
Zoho Subscriptions Email Signature not appearing in emails
Hi, I am struggling to make the Email Signature in Zoho Subscriptions emails appear in the confirmation emails. I ha I am using the feature below: The signature is saved in the "Edit Signature" pop-up but none of the confirmation emails actually contain
Adding variables to a formula column
I have records that have a start date, end date, and funding for a year rate. I am trying to write a formula that will read how long the record was active in months and give me the rate for that period. The only thing is, if the start date happens on
Chatbot
Can someone please guide me to create chatbot for zoho crm? Step by step
[Free Webinar] Learning Table Series - Creator for the Real Estate Industry
Hello Everyone! We welcome you all to the upcoming free webinar - Learning Table Series. The Learning Table Series is a free monthly webinar that runs for around 45 minutes. It's offered to our Community users and aims to provide a dynamic learning experience
How can I or a candidate change the email address, after they have joined a candidate portal?
I have been testing with + plus addresses for having a vendor manage multiple candidate profiles (I've posted another question on this: https://help.zoho.com/portal/en/community/topic/how-can-i-have-a-vendor-work-on-the-candidates-profile-fields) After
Rejection of mail by anti spam filter
Hello They are writing to me from an email and it is rejected by zoho. And I don't understand the reasons. The sender will receive this message: -------------- The mail system <zzzz @ zzz.com>: host mx.zohomail.com said: 541 5.7.1 Mail rejected due to
FirstName tag not working in Zoho Campaigns
Hi all, We're setting up emails and adding the FirstName tag but it does not pull the first names at all. Are we misunderstanding what DB table the FirstNames are meant to come from? Thank you.
Bar code scanning for physical inventory count
Is it possible to use a bar code scanner to perform a physical inventory count using Zoho Inventory?
Native Zoho ios app Zoho CRM Integration
Looking for a way to add contacts and leads to CRM from email app. I can add records(contacts/leads) from gmail app to CRM but I can’t find a way to do it from the native Zoho mail app. What am I missing?
How to show the stock quantity of Committed Stock and Available for Sale in the Item Overview view?
Hello Zoho Community, I am testing the Zoho Inventory app now and so far I am satisfied with it. However, I would like to see if I can at a glance on the Item Overview page to know how many quantity of stock is committed to sales order, and how many is
The file(s) that you are trying to send exceeds the 10MB attachment limit.
I'm trying to send a customer an email with an attachment from Google Drive but I get this error message "The file(s) that you are trying to send exceeds the 10MB attachment limit." When I click on the properties on this file it stats that the size is
Social Media Simplified with Zoho Social: Handle any change in your content schedule easily by pausing and resuming posts
For social media marketers, planning your social calendar and deciding when and which posts have to be published are some of your most important tasks. These save a lot of time and effort, rather than having to make the decision right at the time of publishing.
Radar App for Zoho Desk: New Features to Level Up Your On-the-go Support Experience
Hello everyone, Time is a precious commodity in customer service. The faster the service, the happier the customers. However, it is the quality and consistency of service that earns their loyalty. The Radar app for Zoho Desk can help maintain quality
Bulk update with private comment
Hi Zoho team I just wanted to know how to bulk close with private comment
Reporting
Hi, Is there a way of running a ticket report and having a account name as part of the criteria. I would like to schedule monthly ticket report and have the customers/account name displayed. Thanks
Simple MTD forecast in KPI Widget
I want to display, in a KPI widget, a simple forecast of the current month of sales. To get this forecasted number, I need to divide the current MTD sales by the number of business days elapsed in the current month, then multiply that by the total number
Deleting a task from Sales Order once Quote is marked as Won
We have created a custom function for deleting tasks once a quote is won or lost. The lost part of the function works fine. However, when the quote is won, it changes to a sales order and the task is then associated with the sales order. We have tried
Turn off close ticket option in help center
I need to turn off the option for customers having the ability to close tickets in the help center as this is not a feature we want them to be able to do. Also if a customer creates a ticket in the Help Center there is no email notification/notification given at all it seems. Is there a way to change this?
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