Edit templates
Previously, you could create email templates in Trident to save messages that don't change from time to time. With this update, we've supported editing templates so you can make changes to the templatised messages anytime you want. You can choose to overwrite the template with recent changes or create it as new.
Learn moreForward emails as attachments
With the Forward as Attachment option, you can now seamlessly forward up to 100 emails, or ten threaded conversations, as .eml file attachments. You can also drag and drop emails to the Mail Composer to add them as .eml file attachments.
This way, your recipients can view the forwarded emails just like how you received them first—with the fonts, colors, and layout perfectly preserved, as opposed to the quoted text they see when you normally forward emails.
Learn moreSet due date and priority for tasks using Smart Assistant
Previously, you could create tasks for yourself or your teammates using the Smart Assistant. With this update, we've supported the Due Date and Priority options for better task management.
Furthermore, you can now create tasks and assign due dates in Smart Assistant like how you would casually speak. For instance, type the task title and add terms like "today," "tomorrow," or any specific date. With Natural Language Processing (NLP), the Smart Assistant will understand your command and automatically create the task with the specified due date.
Learn moreTo leverage these new features in Trident, update the app to the latest version by following the steps below:
Open Trident.
In the system menu bar, click Trident.
Select Check for Updates from the menu list.
Don't have the app yet? Download it from the website and experience a smarter way to work.
Give these features a spin, and let us know your feedback and suggestions in the comments section below. You can also reach us at trident@zohosupport.com.
To submit your feedback directly through the app, follow the steps below:
Open Trident.
From the system menu bar, click Help.
Select Send Feedback.
In the feedback window, enter the necessary details under Subject and Feedback Content.
Once ready, click Submit.
We look forward to hearing from you!
Until next time,
Rowan.
Writer is a powerful online word processor, designed for collaborative work.