Creating and Managing Email Templates in Trident (macOS)

Creating and Managing Email Templates in Trident (macOS)

With email templates, you can save messages that don't change from time to time. You can reuse them anytime you want by changing or adding new information as required. In this article, we'll see how you can create and manage email templates. 

Info
Note: This article explores creating and managing email templates in the Trident desktop app. Click here for the Zoho Mail web app's help documentation.

Creating Templates

To create a template:

  1. Go to the Templates folder.
  2. Click Create Template from the list view.
  3. In the Create Template composer, draft the template.
  4. Once it's ready, click Create.

Alternatively, you can also:

  1. Click New Mail from the app menu bar. 
  2. Compose the template in the Mail Composer.
  3. Click open the Save Draft drop-down menu, or click the drop-down icon next to the Saved @ <time> label. 
  4. Select Save as Template from the menu list. 

Refer to this section to learn how to create and apply categories for templates. 

Notes

Notes:

  • All your created templates will be stored in the Templates folder.
  • The email's subject will be the name of the saved template.

IdeaTip: Learn how to insert templates in your emails and replies. 

Editing Templates

To edit a template from the list view:

  1. In the Templates folder, hover over the template you wish to edit.
  2. Click the Edit  icon.
  3. Make the necessary changes in the template editor.
  4. Choose Overwrite to update the template with the most recent changes and click Save as New to keep the template as is and create a new template with the most recent changes. 

Alternatively, you can also:

  1. Right-click the email.
  2. Select Edit from the menu list. 

IdeaTip: Swipe right on the trackpad to edit the template of your choice.

To edit a template from the detail view:

  1. Open the template you wish to edit.
  2. Select Edit from the toolbar. 

Alternatively, you can also use the Edit  icon at the top-right corner of the template detail view.

Deleting Templates

To delete a template from the list view:

  1. In the Templates folder, hover over the template you wish to delete.
  2. Click the Delete  icon.

IdeaTip: Swipe left on the trackpad to delete the template of your choice.

To delete a template from the detail view:

  1. Open the template you wish to delete.
  2. Select Delete from the toolbar.

Alternatively, you can also:

  1. Click the More  icon at the top-right corner of the template detail view.
  2. Select Delete from the menu list. 

NotesNote: This will permanently delete the template. It will no longer be available in the Mail Composer to add to your emails and replies. 

Creating Template Categories

To efficiently organize the templates you create, you can create categories. To create your first template category:

  1. In the Templates folder, click Create Template
  2. In the template editor, click the Choose Category  icon.
  3. Click Create Category in the pop-up. 
  4. Enter the category name.
  5. Click Create and Apply. The template you're creating will now be applied with the new category. 

To create additional new categories:

  1. Click the Choose Category  icon.
  2. Type the category name in the search bar. 
  3. Select Create <category_name> from the menu list and the category will be created and automatically applied to the template. 

To apply a different category:

  1. Click the Choose Category  icon.
  2. Select the desired category from the menu list. 

NotesNote: You can apply multiple categories to a template. 

Applying Tags to Templates

You can associate the tags you've created with your email templates for easy identification. 

To apply a tag for a template:

  1. Open the template and select Tag as from the toolbar. 
  2. Apply as many tags as required from the menu list. 

Alternatively, you can also:

  1. Click the More  icon at the top-right corner of the template detail view. 
  2. Select Tag as and apply as many tags as required from the menu list. 

NotesNote: To remove one or more applied tags from your templates, follow the steps here.

Filtering Templates by Tags

To filter the templates by specific tags:

  1. Click the Filter  icon in the list view.
  2. Select Tags from the menu list.
  3. Select the desired tag with which you wish to filter.






      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Intake FormsLegalMobile App
                              Form DesignerHRMobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsEncrypted Forms

                              Secure Forms

                              WCAG

                                      Create. Review. Publish.

                                      Write, edit, collaborate on, and publish documents to different content management platforms.

                                      Get Started Now






                                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                            Manage your brands on social media

                                                              Use cases

                                                              Make the most of Zoho Desk with the use cases.

                                                               
                                                                

                                                              eBooks

                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                               
                                                                

                                                              Videos

                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                               
                                                                

                                                              Webinar

                                                              Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                               
                                                                
                                                              • Desk Community Learning Series


                                                              • Meetups


                                                              • Ask the Experts


                                                              • Kbase


                                                              • Resources


                                                              • Glossary


                                                              • Desk Marketplace


                                                              • MVP Corner

                                                                Zoho Sheet Resources

                                                                 

                                                                    Zoho Forms Resources


                                                                      Secure your business
                                                                      communication with Zoho Mail


                                                                      Mail on the move with
                                                                      Zoho Mail mobile application

                                                                        Stay on top of your schedule
                                                                        at all times


                                                                        Carry your calendar with you
                                                                        Anytime, anywhere




                                                                              Zoho Sign Resources

                                                                                Sign, Paperless!

                                                                                Sign and send business documents on the go!

                                                                                Get Started Now




                                                                                        Zoho TeamInbox Resources





                                                                                                  Zoho DataPrep Demo

                                                                                                  Get a personalized demo or POC

                                                                                                  REGISTER NOW


                                                                                                    Design. Discuss. Deliver.

                                                                                                    Create visually engaging stories with Zoho Show.

                                                                                                    Get Started Now









                                                                                                                        • Related Articles

                                                                                                                        • Creating and Managing Email Templates in Trident (Windows)

                                                                                                                          With email templates, you can save messages that don't change from time to time. You can reuse them anytime you want by changing or adding new information as required. In this article, we'll see how you can create and manage email templates. Note: ...
                                                                                                                        • Creating and Managing Email Signatures in Trident (macOS)

                                                                                                                          In this article, we'll see how you can create email signatures to add them to your emails automatically. Note: This article explores creating and managing email signatures in the Trident desktop app. Click here for the Zoho Mail web app's help ...
                                                                                                                        • Creating and Managing Email Permalinks in Trident (macOS)

                                                                                                                          In this article, we'll see how you can create permalinks for emails and manage their sharing options. Note: This article explores creating and managing email permalinks in the Trident desktop app. Click here for the Zoho Mail web app's help ...
                                                                                                                        • Creating and Managing Email Filters in Trident (macOS)

                                                                                                                          The filters in Trident enable you to automatically sort incoming and outgoing emails and automate email-centric actions. In this article, we'll explore the types of filters and how they work. Note: This article explores creating and managing email ...
                                                                                                                        • Creating and Managing Channels in Trident (macOS)

                                                                                                                          In this article, we'll explore how to create channels and use them to communicate effectively with your teammates. Note: This article explores creating and managing channels in the Trident desktop app. Click here for the Zoho Cliq web app's help ...
                                                                                                                          Wherever you are is as good as
                                                                                                                          your workplace

                                                                                                                            Resources

                                                                                                                            Videos

                                                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                            eBooks

                                                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                            Webinars

                                                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                            CRM Tips

                                                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                                                              Zoho Show Resources