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Hi folks!

Let's talk about marketplace integrations again this week! This Thursday, we are discussing all about selling online through Etsy. The best part about this integration is that while selling online through Etsy, it helps you consolidate all your orders—online and offline—into a single platform and allows for excellent stock and order management. You can also discover how this integration works with your other online platforms that are integrated with your Zoho Inventory account. Our panel of experts will be around for a period of 7 hours to answer all your questions posted here.

Here are some topics we'll be covering:

  • Setting up the integration with your Etsy store
  • Managing your Etsy listings
  • Mapping product listings with Zoho Inventory
  • Managing warehouses
  • Inventory management and stock updates
  • Automation possibilities
  • Managing your Etsy customers in Zoho CRM
  • Accounting sales and purchase transactions for your Etsy store
  • Backordering and drop shipping your products\
  • Advanced inventory tracking for your Etsy listings
  • Order management and fulfillment
  • Processing returns and refunds 
 
Post your questions and suggestions about the topic, and our experts will give comments, answers, and pro tips in real time.
  

We'll be live on April 30, 2020, 4:30-11:30am PDT, 12:30-7:30pm BST, 5-11:30 pm IST.
You can also find our previous episode of 'Ask the Experts - Zoho Inventory' here.


Cheers, 

The Zoho Inventory Team

9 Replies
Reply

hey guys,
So, I have my products being sold on amazon and now planning to go with Etsy. Can I have them pushed over into Etsy directly? How good is this integration? Does it work similar to the amazon integration? Is there anything I should be watching out for?

Cheers,
Sofia

  • 4 years ago

Hi Sofia,

Once you integrate Zoho Inventory and Etsy, all your Items, Sales Orders and Customer contacts will be synced from Etsy to Zoho Inventory. The Stock Updates and Shipment Updates will be pushed from Zoho Inventory to Etsy.

Thanks,
Tarun R
Zoho Inventory

  • 4 years ago

Hi Sofia,

Adding to what Tarun has mentioned, I request you to kindly refer this link to get a detailed information about the integration. Also, I would like to let you know that items will not be directly pushed to Etsy from Zoho as listings. You would need to create your items in Etsy as well.

Thanks,
Jeffrina Joseph A
Zoho Inventory

Hey.

Reading from the above response, I would like to ask more. Is it bi-directional? bcz, I am considering syncing another service with Etsy and their inventory will sync. So when a transaction is made on that service it will deduct the Etsy inventory by 1 unit. - My question: Will Zoho Inventory see that etsy inventory stock has been reduced by one and do the same in Zoho Inventory?

Thanks,
Nick.

  • 4 years ago

Hi Nick,

Sure, Zoho Inventory can manage your multiple stores together by maintaining equal inventory for the products as well and yes the integration between Etsy and Zoho is bi directional. So, when you create a sales transaction from one sales channel your Sales order from that sales channel lands in Zoho Inventory and at the same time the stock details will be updated to your Etsy store as well. It works the same way when a sales order is created in Etsy as well.

Cheers,
Salman Nazar
Zoho Inventory

  • 4 years ago

Was the above recorded? I can't find a link anywhere.

  • 4 years ago

Hi Greg,

The Discussion happens here on the same page and you can go ahead and post your questions here.
We will have the answers posted in reply to your questions as a comment here.

Thanks
Salman Nazar
Zoho Inventory

HI, I have a problem- ETSy is not charging VAT  included in my sales. I need to have 20% vat included in the sales on ETSY to declare correctly / pay correct VAT over to HMRC. Zoho will not allow me to edit the invoice coming from ETSY to show VAT included  in the price. What do I do please? 

It’s disappointing that I’ve had no response to this matter. I need all my sales that come in from Etsy to be showing as vet inclusive of 20% for any domestic sales in the UK. Otherwise we will not be paying correct amount of that to HMRC. The problem is that I cannot even edit any sales orders that come in from Etsy manually as your system will not allow me to override it. This is very urgent as I’ve got another tax return due and 11 months have gone past!

Reply to Salman NazarA
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