Controls in the Codeless bot builder to ease your bot-building experience
The Codeless bot platform in Zoho SalesIQ was designed to help non-techies make their bot dreams come true. The platform lets you build chat bots without having to write any code. All you have to do is design a conversational flow using the blocks in the bot builder and publish it and your bot will be ready to pick up visitor chats and answer queries on your website.
There are a bunch of controls that make this experience even better and they are as follows:
Adding new blocks inside the Codeless bot builder is a cinch. You can add new cards to the flow by selecting them from the block gallery or dragging and dropping them above the cardholder which is the '+' icon.
Reuse existing flows that were created previously by simply dragging and dropping the card holder into the required card in that flow. If you want to modify the flow or add more options, you can break the flow by using the detach link that will appear when you hover over the flow's link.
Declutter and reorganize your flow board using the Auto-arrange option. This can help you get a clear view of every sub-flow inside your flow chart.
Using the Zoom option, you can magnify the flow to get a clear picture based on device screen size or minimize the size if you want to get full visibility of the flow.
Delete:
You can also delete cards of your choice during bot building. To delete a card,
- You need to click on the bin icon at the top right corner of the corresponding card.
- Click on Delete to confirm the deletion.
You can keep reviewing your flows in real-time as and when you build the bot flow using the bot preview option. All you have to do is click on the eye icon at the bottom right corner of the builder and the preview window will open up highlighting the current flow.
Once the bot flow is complete, you can click on the Publish button on the top right corner to deploy the bot on your website. You can publish the bots only if there are no more open links.
To learn how to build your bot using the Codeless bot platform, click here.
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