Enable Accessibility Features in Zoho Projects for Zoho One Users (Direct Access First)

Enable Accessibility Features in Zoho Projects for Zoho One Users (Direct Access First)

Hi Zoho Projects Team,
I hope you are doing well.


I would like to submit a feature request regarding accessibility support in Zoho Projects, specifically in the context of Zoho One users.


Current Limitation:

Accessibility features (such as font controls and other accessibility options) are currently available in Zoho Projects only for standalone users, but not for Zoho One licence holders.

Moreover, even when Zoho One users access Zoho Projects directly (not via one.zoho.com)—using the standard Zoho Projects interface—the accessibility options are still not available.

This is particularly concerning because:

  • The interface is identical to that of standalone Zoho Projects users

  • There is no apparent UI or technical limitation preventing these features from being available

  • The restriction appears to be licensing-based rather than functional

Impact:

This limitation has significant real-world consequences:

  • We have employees who are unable to use Zoho Projects due to the lack of accessibility features

  • This creates operational inefficiencies and limits team collaboration

  • This is not just a usability issue—it is a legal requirement for us to ensure accessibility across all systems we use.

  • Beyond compliance, accessibility is a fundamental principle. Restricting these features effectively excludes capable individuals based on system limitations rather than their abilities.


Requested Solution:

We would like to propose the following two-step solution:


1. Immediate Solution (High Priority)
Enable accessibility features in Zoho Projects when accessed directly (not via one.zoho.com), regardless of the user’s Zoho One license.

Since this uses the standard Zoho Projects interface, there should be no dependency on Zoho One UI constraints.


2. Full Solution (As Soon As Possible)
Extend accessibility support to Zoho Projects also when accessed via one.zoho.com, even if it requires additional UI adjustments.

Summary:

  • Accessibility features already exist in Zoho Projects

  • Zoho One users cannot access them, even in the standard interface

  • The limitation appears to be licensing-related

  • This creates both legal and operational challenges

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We kindly ask you to prioritize this request and provide a clear plan or timeline for implementation.

Thank you for your consideration and continued efforts to improve the platform.

Best regards,
Ram