Important update about Zoho Campaigns' own SMS gateway
Hello all!
We want to inform you that we have encountered some technical issues with our in-house SMS gateway (US and Canada regions) due to which the SMS campaigns sent using our gateway are not functional. We are working diligently to resolve the matter and expect to have our SMS gateway fully operational on 20th Oct 2023.
Unfortunately, due to technical issues, we are unable to retain the long codes you've obtained through Zoho Campaigns. To address these technical challenges, we've been compelled to deactivate the long codes you've registered in Zoho Campaigns.
Once the issue is resolved, you can purchase the new long codes for sending SMS campaigns using our own SMS gateway. Please note that you can purchase the new long code without any additional charges as you will be using the same credits which you have already used for existing long code.
Zoho Campaigns mandates 10DLC registration - Users who intend to run SMS campaigns using our own SMS gateway in US must mandatorily register with a 10DLC brand and campaign. Please be aware that Zoho Campaigns will no longer provide support for SMS campaigns that are not registered with 10DLC after 20th October 2023. So we recommend you to register your brand and campaigns. Please refer to this article for more information.
Note : Concerning the cost of 10DLC Brand and/or Campaign registration - we will refund the SMS credits used for the 10DLC Brand and Campaign registration on October 20, 2023, back to your account. Please be informed that this is only for the users who have used our own SMS gateway to send SMS for US and Canada regions.
FAQs:
* What happens to the long code which was already associated in the Workflows?
Ans: The SMS message in the automation will be stopped as the long code is deactivated from our end. In order to reactivate the message, we request you to purchase the new long code and associate with the SMS Campaign in workflow and reactivate it.
* What happens to the SMS Campaigns was scheduled?
Ans: The SMS Campaigns which was already scheduled will be moved to draft state as the long code associated with the SMS campaign is deactivated from our end. We request you to purchase the new long code and associate with the campaign and schedule it again.
We understand that this interruption may have caused inconvenience, and we sincerely apologize for any disruption to your services. We will take steps to ensure that such issues do not occur in the future.
Thank you for your patience and understanding during this period of inconvenience. Please reach out to us or support@zohocampaigns.com for any queries.
Regards,
Nagaraj S
Topic Participants
Nagaraj S
Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sTip of the week 15 - Add subscription-preferences option. Drive more engagement.
If crafting content for emails, getting creatives done, and running email campaigns is your love, then unsubscribes are the heartbreakers. You can save your emails from being unsubscribed/trashed by adding a proper subscription-preferences option in your emails (works best at the time of signup). Giving subscribers the option to choose what they want to receive from you and decide how often (frequency of the emails) your emails should hit their inboxes will increase the reach of your campaigns manifolds.
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho WorkDrive Resources
Zoho Campaigns Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー