Introducing Incentives for Zoho CRM

Introducing Incentives for Zoho CRM

Dear Customers,

We are here with an amazing news!

We built a direct solution to help manage your commission provisioning activity in your business. From creating commission plans to issuing payouts, this application leverages your sales reps’ performance data from Zoho CRM to calculate, automate, and track commissions upon a trigger.

🥁 Meet, Incentives for Zoho CRM

Capabilities 

Incentives for Zoho CRM enables you to

Design distinct commission plans for various sales personas

  1. Predictive plan for Store front reps? - Check ✅
  2. Competitive plans for field sales? - Check  ✅
  3. Compensating presales for their winning solutions? - Check ✅

Create plans based on your business’s focus

  1. Want to increase your product adoption? Create line item-based plan.
  2. Want to accelerate revenue? Create a plan based on total amount
  3. Have a revenue target? Reward your reps based the quota they attain.
  4. Commissioning each transaction is convenient to track? Choose transaction-based plans.

Trigger commission computation from various performance data

Get performance data from leads, deals, quotes, POs, SOs, Invoices, or other custom modules to trigger commission computation, as per your infrastructure.

Draw competitive commission structures to see your business objectives in action

  1. Choose flat structure for predictive, standard computation.
  2. Choose from Tiered structures: Flat, differential, and differential prorated to design competitive tiered computation structures.

Automate commission approvals

  1. Make approval the determining factor to create payouts.
  2. Assign users, roles, or groups to approve, reject, or delegate commissions.

Resolve transactional conflicts by the rule

  1. Define your discrepancy window to rebalance change in the sale terms.
  2. Or, create criteria to clawback the earnings when the sale gets nullified.

Track your commission spends and identify your top-contributors

  1. Build analytical dashboards and reports for commissions and payouts generated.
  2. Measure returns, analyze trends and anomalies, and track average cost to company.

The following chart depicts the possible strategies you can run based on your business objectives:
 


Put together, these powerful capabilities will help you design commission plans that suits your business, automates the execution, and track the commissioning expenses—all by leveraging the data that lives in your CRM, without having to make any redundant efforts.

Swipe through the carousel to take a look at the application:

Installing Incentives for Zoho CRM 

Incentives is an app that leverages CRM data to fulfill its own function. That said, we built it within the App Space for Zoho CRM like ABM or VoC. You can switch between CRM and Incentives through this container.
Learn about installing and activating the app for the first time.

Road map

We know this is a most sought-after solution and we are really excited to introduce the first cut with most capabilities you’ve asked for. However, like you know, incentive management is a vast area that brings a lot of combinatorial factors into the picture. Keeping them in mind, we have the following in our development pipeline:
  1. On-Target Earnings (OTE) + Commission Configurations for sales individuals: Combine fixed pay with performance-based commissions tied to sales goals.
  2. Manager Roll-Up Commissions: Reward managers based on their team’s sales performance.
  3. Team Split Commissions: Divide earnings from a single transaction among multiple people who contributed to the sale.
Do you have some more requirements?

Please feel free to share them in the comments—overall, in our focus to evolve into a comprehensive compensation management tool, we’d like to have you aside in our path.

Availability:

Incentives for Zoho CRM will be available for customers subscribed to Enterprise, Ultimate, Zoho CRM Plus, and Zoho One editions/suites at no extra charge—for the moment.


Info
Note:
  1. To be eligible for the Incentives for Zoho CRM application, it is required for the organization to be in the New CRM UI.
  2. Incentives for Zoho CRM is not supported in mobile app, currently.

Release plan:

We will enable Incentives app for customers in Ultimate editions in all DCs, today. We will open for other editions and DCs, gradually.

Resource:

Explore our resources about creating, approving, resolving, and analyzing incentives before your experiment implementation.

 
See you soon!
 
Kind regards,
Saranya Balasubramanian
CRM Marketing
 
Know the people behind the product:
Product Manager: Kota Bhaargavi Sai
Developers: Akila G, Kabilan M, Chethan Kumar