Knowledgebase Article Permissions
Hi,
Goal- I want knowledgebase articles in the Category 'General' to be available to 'Registered Users' but not to public.
This article
Seems to infer that it either isn't possible, or that it can be done by setting the Category to 'Groups'
'2) Groups
Categories with a group visibility setting are accessible only to certain user groups. The articles created under this category are accessible only to registered users.'
But this doesn't work- a Registered User who is not part of a Group that's tagged here does NOT get access to the articles. so how do I achieve this please-
I want knowledgebase articles in the Category 'General' to be available to 'Registered Users' but not to public.