Migrate to the new live chat, powered by Zoho SalesIQ
A few weeks ago, we released a more flexible and customizable live chat solution, powered by SalesIQ. With this update, you can now get the best of live chat and insights right within your help desk. The SalesIQ integration runs both ways and lets users access chat tickets on either of the two interfaces. You can read more about this integration here.
We're always improving our solutions, and we encourage you to make the switch to the new live chat today. If you are currently using the live chat feature, you will see a window suggesting you try the new version. Simply click
Try Now
to begin using the latest version of live chat. Your desk portal will automatically be integrated with SalesIQ at this point.
Integrate with Sales IQ
Please note that we will be discontinuing support for the old version of live chat after March 1st, so be sure to make the switch before that deadline!
Cheers,
Team Zoho Desk