Keeping participants on the latest version of your event app shouldn’t depend on App Store or Play Store review timelines. With Over-the-Air (OTA) updates for our V3 attendee app, the latest version is delivered directly to participants through an in-app update process. This ensures they always have access to the latest improvements, fixes, and event information without waiting for a new app store release.

This is a massive win for our event execution. It gives us an unprecedented safety net, allowing us to pivot quickly, hit tight event timelines, and deliver a seamless experience to our attendees without forcing them to download app updates constantly.

We’ve designed the user experience to be as non-intrusive as possible. When an attendee opens the app and a new update is live, they will see a simple prompt asking them to update now or skip for later.

If they hit update, the new changes apply instantly. If they are in a rush and choose to skip, the app respects that and remembers their choice for the rest of their session so they aren't interrupted mid-event. The prompt will only reappear when they reopen the app later from the background, ensuring they are gently nudged toward the latest version without hurting their live experience.

This capability raises the bar for what our event apps can achieve and gives us the ultimate tool to stay resilient under pressure. Let's use it wisely to keep our events flawless and our customers thrilled! If you have questions, please contact support@zohobackstage.com.