Product Updates in Zoho Workplace applications | Feb 2025

Product Updates in Zoho Workplace applications | Feb 2025

Hello Workplace Community,

Let’s take a look at the new features and enhancements that went live across all Workplace applications this February.

Zoho Mail

Group Tags for Shared Mailbox

Within Shared Mailbox, Moderators can now create group tags, accessible to all users, to effortlessly categorize and apply to emails.

Sort by option for Notes in Mail

You can now sort your notes by modification time—choose to view the oldest or newest first, making it easier to find what you need in seconds!

Display of Delegate's Email Address in Email Headers

When an email is sent from a delegated account, the preview will now clearly indicate the delegate's email address along with the main account holder's.

Include Attachments in Reply Email

Using the Reply or Reply All option in a reply email will now automatically include all original attachments. Simply enable the Include Attachments setting in Mail to include all the attachments.

Increased Attachment Selection Limit in Mail

You can now select up to 15 attachments in the Attachment Viewer at once, instead of the usual limit of 10, to perform Mail actions more effectively.

Keyboard Shortcut for Faster Attachment Selection

For quicker selection, use the keyboard shortcut (Shift + Command) to choose multiple attachments simultaneously.

Alert for Unverified PGP-Signed Emails

PGP-signed email will now display a Not Verified warning in the email preview pane, when the sender's public key is not verified or added to your Zoho Mail account.

Zoho Cliq

Auto updates for Extensions

All of your installed extensions in Zoho Cliq will now get updated automatically whenever a new version is released in the Marketplace. As an admin, you have the option to disable auto-updates for individual extensions based on your preference.

Track your time efficiently with "Everhour"

Enhance your time tracking in Zoho Cliq with the Everhour extension. Log work hours, track project progress, and manage productivity directly within Zoho Cliq without switching between apps. You can try the extension from here.

Inline chat window enhancement

Inline chat window that appears on the right side when you are viewing a widget, an image, or working in the Developer Platform has been improved along with enhanced visibility. Now, it will automatically display your last chat or Taz if no chat was open.

Zoho Writer

Zoho Writer's latest Android app

Get AI-driven writing assistance, drag and drop content to your documents, secure your documents, and more in Zoho Writer's latest Android app.

Zoho WorkDrive

Instant Desktop Folder Sync with TrueSync (Beta)

No need to manually move files—sync up to five desktop folders directly with WorkDrive Web using TrueSync. Changes update automatically, keeping files safe and up to date.

Zoho Sheet

Highlight Entire Rows with Ease

Zoho Sheet now makes it simpler to highlight entire rows using conditional formatting. Whether you prefer using formulas or predefined rules, you can instantly apply formatting to rows that meet your criteria—no extra effort needed!

Zoho Meeting

Zoho Meeting App Updates

With Zoho Meeting's latest updates, you can report abuse during or after meetings, integrate with Zoho WorkDrive for seamless recording storage, and enable mandatory DND for screen sharing on Android. Plus, Android users can start Personal Meeting Rooms, add co-hosts while scheduling, and enjoy a refreshed meeting interface.

Zoho Show

Bring Your Presentations to Life with LiveCast

Make your presentations more engaging with LiveCast! You can now display your live video directly on slides, helping you connect with your audience on a personal level. Add a camera shape and start presenting to create a more interactive session for your audience.

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                                                            • Product Updates in Zoho Workplace applications | March 2025

                                                              Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this March. Zoho Mail Include original attachments in reply email When you Reply or Reply All to an email, original attachments
                                                            • Product Updates in Zoho Workplace applications | Feb 2025

                                                              Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this February. Zoho Mail Group Tags for Shared Mailbox Within Shared Mailbox, Moderators can now create group tags, accessible
                                                            • Product Updates in Zoho Workplace applications | Jan 2025

                                                              Hello Workplace Community, We are excited to announce the release of new features and enhancements across all Workplace Products this January. Let's check them out: Zoho Mail OAuth Identity Verification for SecurePass Email Access With the latest update
                                                            • Zoho Workplace gets yet another security boost: The addition of Zoho Vault

                                                              Hello Community, Passwords are often the first line of defense, yet they're also one of the most common weak points. We're thrilled to announce that Zoho Vault is now integrated with Zoho Workplace! Zoho Vault Standard is now included at no extra cost
                                                            • Updates in Zoho Workplace applications | Dec 2023

                                                              Hello Workplace Community, Hope you're all doing good and staying safe. Last December, we have released quite a few new features and enhancements across the applications in Zoho Workplace. Let's take a quick look at them. Zoho Mail Subject-based email


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