Product Updates - January 2025 | Zoho Workplace

Product Updates - January 2025 | Zoho Workplace

Hello Workplace Community,

We are excited to announce the release of new features and enhancements across all Workplace Products this January. Let's check them out:

Zoho Mail

OAuth Identity Verification for SecurePass Email Access

With the latest update in Mail, accessing SecurePass emails from your organization is easier than ever. Now, you can verify your identity with a simple OAuth login, eliminating the need for authentication OTP to access your email content.

Super Compact View for Shared Mailbox Emails

View more emails at once in your Shared Mailbox with the new super compact view.

Increased Character Limit for Comments

The character limit for comments in emails and streams on Mail has been increased from 100,000 characters to 16,000,000, allowing for far more detailed communication.

Zoho Cliq

File cleanup with Networks

File cleanup is now available in Networks, allowing network admins to manage storage efficiently. They can remove unnecessary files to free up space and upgrade storage when needed.

Meeting network statistics

Meeting network statistics are now available on the Zoho Cliq Android app, allowing you to monitor your network performance during meetings. With clear metrics and an easy-to-understand score, you can quickly determine if any lag is caused by your network.

Bot calls in PagerDuty extension

The PagerDuty extension now supports bot calls, allowing for immediate voice communication during critical incidents. This enhancement will help with faster response times and more effective incident management.

Zoho Writer

Collaborate on Writer Without Zoho Accounts

Easily collaborate with users who don't have a Zoho account, enabling them to comment, track changes, and contribute to your documents securely. 

Mermaid extension for Zoho Writer

Generate different types of diagrams such as flow charts, sequences, and ER diagrams and insert them in your documents without switching tabs.

Zoho Connect

Group Dashboard Insights Overview

From managing member engagement to tracking events and announcements, stay on top of what’s happening in your group with everything in one place.

Zoho Meeting

Stream Webinars on Social Media

Live streaming webinars on social media platforms is a great way to maximize your reach and connect with a broader audience. Our enhanced live streaming feature allows viewers on popular platforms like YouTube, Facebook, LinkedIn, and any custom platform to engage with your webinar in real time.

Do try out the features, enhancements and feel free to share any feedback or suggestions you may have in the comments section given below.

    Access your files securely from anywhere



                          Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts



                                                            • Sticky Posts

                                                            • Product Updates in Zoho Workplace applications | March 2025

                                                              Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this March. Zoho Mail Include original attachments in reply email When you Reply or Reply All to an email, original attachments
                                                            • Product Updates in Zoho Workplace applications | Feb 2025

                                                              Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this February. Zoho Mail Group Tags for Shared Mailbox Within Shared Mailbox, Moderators can now create group tags, accessible
                                                            • Product Updates in Zoho Workplace applications | Jan 2025

                                                              Hello Workplace Community, We are excited to announce the release of new features and enhancements across all Workplace Products this January. Let's check them out: Zoho Mail OAuth Identity Verification for SecurePass Email Access With the latest update
                                                            • Zoho Workplace gets yet another security boost: The addition of Zoho Vault

                                                              Hello Community, Passwords are often the first line of defense, yet they're also one of the most common weak points. We're thrilled to announce that Zoho Vault is now integrated with Zoho Workplace! Zoho Vault Standard is now included at no extra cost
                                                            • Updates in Zoho Workplace applications | Dec 2023

                                                              Hello Workplace Community, Hope you're all doing good and staying safe. Last December, we have released quite a few new features and enhancements across the applications in Zoho Workplace. Let's take a quick look at them. Zoho Mail Subject-based email


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner





                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ










                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • is it possible to add more than one Whatsapp Phone Number to be integrated to Zoho CRM?

                                                                                                              so I have successfully added one Whatsapp number like this from this User Interface it seems I can't add a new Whatsapp Number. I need to add a new Whatsapp Number so I can control the lead assignment if a chat sent to Whatsapp Phone Number 1 then assign
                                                                                                            • Formula Fields inside of Blueprint Transitions

                                                                                                              We would like to have formula fields inside of blueprint transitions. We type in currency fields and would like to see the result inside of a formula field. Our use case: Send out a price for XY 1. Filling out cost fields 2. See gross profit
                                                                                                            • Widget JS SDK to Upload a photo to a record in a Module

                                                                                                              Good day,  I would really appreciate it if someone can assist me. I have written a widget, to be used in a Custom Module in CRM.  My goal: I want to upload a photo from my computer and display it in die "upload image" field. I am using the JS SDK: https://help.zwidgets.com/help/v1.1/index.html
                                                                                                            • Making emails and notes private......

                                                                                                              Having experience using a plethora of CRM's I have noticed that this is one of the pitfalls of Zoho. Many notes and emails we want to add to Zoho we would like to make private or only visible to a set group of people.  The attached image from another CRM displays this feature.  While company policy at some firms could be that all information added to the CRM is public information.  This is a two way street.  Lots of companies have employees that are independent contractors in sales industries like
                                                                                                            • Search WorkDrive File Contents from Creator

                                                                                                              Good afternoon, I am building out a Creator app where I want to allow users to input search terms from Creator that will return the appropriate files that contain those keywords from their Creator search. Is this possible?
                                                                                                            • LinkedIn X-ray Search on Google

                                                                                                              Are there any workarounds or ways to extract mutliple Linkedin Profiles from a google Linkedin X-Ray search. My ideal would be copy the X-Ray search
                                                                                                            • How to send invoices to 2 emails?

                                                                                                              Hi! We are sending invoices to the "Customer email" field that is defined Zoho Books and is obtained/synced from a custom email field in Zoho CRM. But in some clientes, the invoices have to be sent to 2 emails and we are wondering how this could be accomplished.
                                                                                                            • 2 Ideas, Clone timesheet entry from monthly view and Notes in Weekly view

                                                                                                              While i love timekeeping I am finding some things slow me down.  Slow to the point of considering writing my own API call to do this. It would be so useful to be able to clone a timesheet entry from the monthly view.  It is somewhat painful to have to
                                                                                                            • A few Issues when using "Pay Bill via Check"

                                                                                                              We have quite a bit of issues with how paying for Bills via Check works. Would love some feedback from the Zoho team in case we are doing something incorrectly. 1. When we go from a vendor and select "Pay Bill via Check" option, we see ALL the outstanding
                                                                                                            • Writing a single vendor check for multiple bills

                                                                                                              I need to be able to create a single payment for 15 to 75 bills.  We have a few vendors that bill us per transaction.  During our heavy sales season those vendors will send as many as 40 bills per day and we pay these bills weekly. The check wringing
                                                                                                            • Zoho CRM mobile: support for record images, predefined WhatsApp messages, and multi-select lookup field

                                                                                                              Hello Everyone We've made a few enhancements to the Zoho CRM mobile app to improve your experience. Here’s what’s new: Extended record image support for modules (Android) Predefined text support for WhatsApp messages (Android) Multi-select lookup field
                                                                                                            • Creating Layout Rule With Formula Field

                                                                                                              By The Grace Of G-D. Hi, I see that i cannot use Layout Rules to show/hide Formula Fields. Is that something you plan on adding sometime soon?
                                                                                                            • Exciting Updates to the Kiosk Studio Feature in Zoho CRM!

                                                                                                              Hello Everyone, We are here again with a series of new enhancements to Kiosk Studio, designed to elevate your experience and bring even greater efficiency to your business processes. These updates build upon our ongoing commitment to making Kiosk a powerful
                                                                                                            • How can I bulk import product images to Zoho crm.

                                                                                                              How can I import product images to Zoho crm within bulk imports. I am using an excel sheet or csv and want to include an image (via URL) for each product. This topic is the closest I have found to a solution but I need further help to implement it: https://help.zoho.com/portal/en/community/topic/import-file-upload-and-image
                                                                                                            • Filter by technical IDs that should not be displayed

                                                                                                              Hello Zoho and Cumminity. I know I have already found similar requests elsewhere, but have not yet received a solution from Zoho. Therefore I would like to refresh the topic and hope that a solution can be found. I have reports in the Creator, which I
                                                                                                            • Everything you want to share — in ONE link

                                                                                                              Hey everyone, Say hello to our very own link in bio tool – Linkthread is designed to create a single customizable link that contains everything you want to share with your audience on social media. Welcome to the Linkthread Community! What's Linkthread?
                                                                                                            • Zoho Customer Portal App for android is not compatible

                                                                                                              Trying to get client to install the app with their android phone but all the same which mention not compatible but IOS is working fine, anyone has the same issue and has alternative solutions?
                                                                                                            • Zoho Social vous présente Linkthread : un seul lien pour tout votre univers digital

                                                                                                              Nous sommes fiers de vous présenter Linkthread, la toute dernière solution signée Zoho Social. Cet outil repense la manière de partager vos contenus sur les réseaux sociaux, en offrant une expérience plus fluide, personnalisée et impactante. Pourquoi
                                                                                                            • Nimble enhancements to WhatsApp for Business integration in Zoho CRM: Enjoy context and clarity in business messaging

                                                                                                              Dear Customers, We hope you're well! WhatsApp for business is a renowned business messaging platform that takes your business closer to your customers; it gives your business the power of personalized outreach. Using the WhatsApp for Business integration
                                                                                                            • Automatically restrict access to a sub-folder within a team folder

                                                                                                              I have a flow that creates a folder within a team folder and then it creates a handfull of sub folder within each folder that is created in this team environment. There is one folder that is created in this team environment that i want to restrict access
                                                                                                            • Task List Workflow Rule

                                                                                                              I'm having an issue when creating a workflow rule to notify customers by email of the project progress. I need the criteria to be TASK LIST STATUS not just task status. I don't want our customers getting too many email notifications throughout the project,
                                                                                                            • Using Zoho for Quarterly Forecasts and Tracking Sales

                                                                                                              Hi, I'm trying to set up Zoho to be useful for our company, and am finding it exceedingly difficult. We sell inexpensive products directly to a large number of accounts. All I want to do is to be able to make quarterly sales estimates, then track how
                                                                                                            • Presenting the brand new Zoho Bookings!

                                                                                                              Hello everyone, Greetings from Zoho Bookings! We're happy to announce a new version of our product with enhanced features to simplify scheduling, coupled with a sleek interface and improved privacy across teams. Here's what you can expect from the latest
                                                                                                            • Presenting ABM for Zoho CRM: Expand and retain your customers with precision

                                                                                                              Picture this scenario: You're a growing SaaS company ready to launch a powerful business suite, and are looking to gain traction and momentum. But as a business with a tight budget, you know acquiring new customers is slow, expensive, and often delivers
                                                                                                            • Auto-Generate & Update Asset Serial Numbers using a custom function (Assets Module)

                                                                                                              Hello Team, I’ve been working on a script to automate one of our processes in Zoho FSM, and the core functionality has been successfully implemented. However, I’m encountering an issue related to serial number allocation, which is not working as expected.
                                                                                                            • Adding Sender Address with Basic Plan

                                                                                                              According to the knowledge base, I should be able to add Sender addresses with the Basic Plan. But whenever I try to add an email, it takes me to a search window and I cannot find any emails in the list. Even mine, which is the admin. email.
                                                                                                            • Create custom rollup summary fields in Zoho CRM

                                                                                                              Hello everyone, In Zoho CRM, rollup summary fields have been essential tools for summarizing data across related records and enabling users to gain quick insights without having to jump across modules. Previously, only predefined summary functions were
                                                                                                            • Relocating from Zoho Connect External to Zoho Connect Internal or Zoho CommunitySpaces... or move off of Connect completely.

                                                                                                              This conversation is aimed at Zoho clients that currently use Zoho Connect's External network platform. As I discovered in the comment section of another post, Zoho Connect is halting development of Zoho Connect EXTERNAL networks in favor of the new Zoho
                                                                                                            • Payment for product renewal

                                                                                                              Good morning, I am requesting your kind assistance to renew my subscription because when I try to make the payment I get this way
                                                                                                            • Como puedo mover un prospecto "Cliente" de modulo

                                                                                                              Tengo un modulo llamado Seguimiento de Ventaa y otro llamado Cierre de Venta. Que cuando se marca como venta efectiva o venta no efectiva, pase a Cierre de Venta, Esto sin duplicarlo "Que esten en ambos modulos" ,Como esta en una base de datos "Excel"
                                                                                                            • Email with uppercase letters causes problem with portal

                                                                                                              Hello, When my customers register on a form, if they use uppercase letters in their email adress it causes problem with the portal. When I send the invitation for the portal, all letters are automatically modified in lowercase by the system, and when
                                                                                                            • How to make Deal field required for "Standard" layout and hidden in "Customer Portal" Layout?

                                                                                                              How to make Deal field required in tge "Standard" layout and hidden in "Customer Portal" Layout?
                                                                                                            • Introducing Color and Order Preferences for Blueprint Transitions

                                                                                                              Blueprints exist to improve the efficiency of your company's processes and ensure compliance — but only if your users follow them promptly. More often than not, your users may find it challenging to adopt your processes and follow through on them, especially
                                                                                                            • The Status in Zoho Finance is inaccurate

                                                                                                              We have many overdue invoices, but when we try to filter it by Status Overdue in the Zoho Finance Module it shows it as none This is also creating a problem when I need to Create a Chart or KPI for overdue Invoices If I open the Invoice I can see the
                                                                                                            • Permissions within a sub-folder

                                                                                                              Hi all, I am interested to know if it is possible to remove a member from a subfolder, even if he/she is member of a folder of higher hierarchy. As an example, let's assume I add 5 members in folder X with Edit privileges and folder X has several sub-folders, let's say X1, X2, ...., X1.1, X1.2, ... In this case, all 5 members inherit the same privileges to all sub folders. Is it possible to go and change the privilege in one of the subfolders? So far, I have not managed to do it. thank you, Sofoklis
                                                                                                            • Workdrive - permissions inside folders

                                                                                                              Is it possible to set folder permissions inside team folders that are different to the main folder? My specific case is so that I can share a team folder with my sales team, to access shared docs, but have one folder per user that are shared only with
                                                                                                            • Hide subfolders in a team folder

                                                                                                              Hello, I am starting to use Zoho WorkDrive to manage files and I find the need to restrict access to a subfolder in the team folder for some users until all of the documents in it are ready to be printed. However, I do not want to create separate team
                                                                                                            • Introducing WhatsApp Marketing with Zoho Marketing Automation

                                                                                                              Dear Marketers, In the world of marketing, personalizing engagements with customers is often exhaustive but—thanks to WhatsApp—not exactly mysterious. WhatsApp has evolved from a simple messaging platform to a sophisticated tool for sending out marketing
                                                                                                            • Rich-text fields in Zoho CRM

                                                                                                              Hello everyone, We're thrilled to announce an important enhancement that will significantly enhance the readability and formatting capabilities of your information: rich text options for multi-line fields. With this update, you can now enjoy a more versatile
                                                                                                            • Zoho Creator delete validation seems like does not support <br> html code

                                                                                                              Validation Workflow in Create or Edit, We can use this styling code eg: <br>, <b>, <u> Those very simple code in those validation (in Create or Edit) But, for Validation (In Delete) Zoho Creator seems like does not support it. The alert task just shown
                                                                                                            • Next Page