Require Specific DKIM and SPF Settings to Enable Zoho Calendar Invites to Get Past Spam Filters

Require Specific DKIM and SPF Settings to Enable Zoho Calendar Invites to Get Past Spam Filters

Hi there,

My organization has also had issue with passing DMARC when sending calendar invites from our domain name (which is already on-boarded to Zoho email) to Gmail recipients. The invites go directly to Spam.

This has been an issue that has plagued us for over 2 years. We require the correct DKIM and SPF settings that apply for Zoho Calendar invites. The Zoho on-boarding steps verify that we own our domain name and have settings for Zoho Email, but nothing is mentioned about Zoho Calendar settings.

At this point, my organization needs to evaluate alternatives to Zoho products if this long running issue is not addressed.

Similar Issues That are in Zoho Community Questions:
  1. https://help.zoho.com/portal/en/community/topic/how-to-fix-dmarc-dkim-failed-from-google-dmarc-support
  2. https://help.zoho.com/portal/en/community/topic/dkim-spf-for-zoho-calendar-when-sending-invites
  3. https://help.zoho.com/portal/en/community/topic/dmarc-fail-for-calendar-notifications

When looking at the aggregate domain report, we see the information below:

  1. <record>
    <row>
    <source_ip><server IP address></source_ip>
    <count>2</count>
    <policy_evaluated>
    <disposition>quarantine</disposition>
    <dkim>fail</dkim>
    <spf>fail</spf>
    </policy_evaluated>
    </row>
    <identifiers>
    <header_from><our domain name></header_from>
    </identifiers>
    <auth_results>
    <dkim>
    <domain>sender.zohocalendar.com</domain>
    <result>pass</result>
    <selector>233048</selector>
    </dkim>
    <spf>
    <domain>sender.zohocalendar.com</domain>
    <result>pass</result>
    </spf>
    </auth_results>
    </record>

      Zoho Developer Community




          Bootcamp
          Community
          Pricing
          Webinars
          What's New
          Integrations
          Contact Support
          Contact Sales



              Zoho Survey Resources
                Features
                Survey Templates
                Integrations
                Community
                iOS Mobile Surveys
                Pricing
                Android Mobile Surveys
                Insurvey Blogs
                Insight Blogs
                Tips & Tricks





                              Latest Feature Updates

                                Zoho Desk Resources

                                • Desk Community Learning Series


                                • Digest


                                • Functions


                                • Meetups


                                • Kbase


                                • Resources


                                • Glossary


                                • Desk Marketplace


                                • MVP Corner


                                • Word of the Day




                                    Zoho Marketing Automation
                                      Zoho SalesIQ Resources


                                            Manage your brands on social media
                                            Access Zoho Social

                                              Zoho Pagesense Resources


                                                  Zoho TeamInbox Resources

                                                    Zoho DataPrep Resources



                                                      Zoho CRM Plus Resources

                                                        Zoho Books Resources


                                                          Zoho Subscriptions Resources

                                                            Zoho Projects Resources


                                                              Zoho Sprints Resources


                                                                Qntrl Resources


                                                                  Zoho Creator Resources


                                                                    Zoho WorkDrive Resources



                                                                      Zoho Campaigns Resources

                                                                        Zoho CRM Resources

                                                                        • CRM Community Learning Series

                                                                          CRM Community Learning Series


                                                                        • Tips

                                                                          Tips

                                                                        • Functions

                                                                          Functions

                                                                        • Meetups

                                                                          Meetups

                                                                        • Kbase

                                                                          Kbase

                                                                        • Resources

                                                                          Resources

                                                                        • Digest

                                                                          Digest

                                                                        • CRM Marketplace

                                                                          CRM Marketplace

                                                                        • MVP Corner

                                                                          MVP Corner







                                                                            Design. Discuss. Deliver.

                                                                            Create visually engaging stories with Zoho Show.

                                                                            Get Started Now