Sub-concurrency for Complex APIs

Hello everyone!

We all know API calls are metered through credits. Concurrency and sub-concurrency limits are applied based on the CRM edition and the type of request, respectively.

Earlier, we applied sub-concurrency to only a few APIs individually, as mentioned in an older post. However, to maintain optimal performance, avoid slowness, and maintain resource availability, we have now grouped the below as complex APIs, and set the sub-concurrency limit to 10 for this group.

This sub-concurrency limit is the same for all organizations, irrespective of their editions.

Bulk Insert/Update/Upsert APIs with more than 10 records in a single request
Convert Lead API
Query API
Get Records API with cvid or sort_by params

Refer to the API Limits page for more details. Please note that in the future, we will include a few more APIs in this complex group of APIs and apply sub-concurrency.

Currently, any of the organizations using our APIs are not affected by this limit. However, this change will affect only the organizations that trigger these complex API calls concurrently and exploit the system.

This update will go live by 18 Aug, 2020 (Tuesday).

Write to us at support@zohocrm.com if you have any questions.

Cheers!

Shylaja S
Zoho CRM