Tips and Tricks #26: Three WorkDrive features to help you save time

Tips and Tricks #26: Three WorkDrive features to help you save time




Hello everyone!

We are back with an exciting tips and tricks post for this week. In case you haven't read our previous WorkDrive Tips and Tricks articles, you can find them here.

Today, we will be exploring three WorkDrive features that will help you save time and get work done faster.

 


 1.  Convert files automatically to WorkDrive formats  

As an admin, you can decide whether you want to automatically convert files uploaded to Zoho Writer (word processor), Zoho Sheet (spreadsheet tool), and Zoho Show (presentation tool) formats. This way, your team can continue working on files without wasting time manually converting them to the necessary formats. This option can be enabled at both Team Folder and Team level.
 
A few pointers to note while managing these settings:
  • When you disable external sharing at the team level, Team Folder Admins will not have control over the settings for any Team Folder within the Team.
  • When external sharing is enabled at the team level, then Team Folder Admins can choose to enable or disable external sharing in their Team Folder.
  • If external sharing is enabled in a Team Folder, only the Admins and Organizers of the Team Folder can share files and folders externally
To manage this setting at a Team Folder level:
  1. Select a Team Folder from the left pane.
  2. Click Manage next to the Team Folder name in the top and select Settings from the dropdown. The Settings tab will open.
  3. Toggle ON/OFF button under Convert All Files to Zoho WorkDrive's Format on Upload to enable or disable file conversion.

 
To manage the same setting at a Team level:
  1. Click your team name at the top-left corner and select Admin Console from the dropdown. The Admin Console page will open in a new tab.
  2. Select Settings from the left panel.
  3. Select Content.
  4. Toggle Convert All Files to Zoho WorkDrive's Format on Upload to ON/OFF to enable or disable file conversion.
  5. Select the checkbox if you want to allow Team Folder Admins to choose whether to convert all files to Zoho WorkDrive format on upload in their Team Folders.
 



2.  Manage all share links from a single place 

We understand how important collaboration is in today's workplace, especially with external stakeholders. With WorkDrive's external sharing feature, your team can securely work with anyone outside your organization without losing control of your data. WorkDrive also compiles a single view of all external links created with a Team Folder, making it easier to track and manage them.
 
To manage external sharing within a Team Folder:
  1. Navigate to the left panel and select a Team Folder.
  2. Click Manage next to the Team Folder name in the top and select Settings from the dropdown.
  3. Click the External Sharing tab.
 
These settings are available only to the Admins and Organizers of the Team Folder. They can view and manage all their external share links, download links, and embed codes from here.
 
You can find the following details in the external sharing section:
  • Name of the external share link, download link, or embed code
  • Name of the user who created the external link
  • Time and date the file was created
  • Name of the file or folder for which the external share link, download link, or embed code is created

 


3.  Sharing WorkDrive files right from your mail app 

Currently, WorkDrive offers an add-on for Zoho Mail and Gmail users. You can pick files from WorkDrive and send as email attachments and save incoming attachment to any Team Folder without leaving your email tab.
 


This add-on also helps you manage the share settings of your Files and Folders directly from your email app. This way you don't need to switch between apps to modify or create shareable links for every email.
 
 
We hope you found these tips useful! If you have any questions, feel free to ask in the comments below or email us at support@zohoworkdrive.com.
 
Stay tuned for more useful tips every week from Zoho WorkDrive!



    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.







                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts





                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner









                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ




                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • Tip #61- Collaborate live with Invite Technician- 'Insider Insights'

                                                                                                                  We’ve all been there: you’re deep into a complex remote session, and you realize you need a second pair of eyes. Instead of ending the call or rescheduling, why not just bring the expert to you? With Zoho Assist, you can invite internal colleagues or
                                                                                                                • How to integrate Zoho CRM, Zoho Forms and a WIX Web Site

                                                                                                                  Attached video demonstrates how to use Zoho Forms included in Zoho One, to design a Contact Us form to be embedded into a WIX web site and integrated into Zoho CRM.
                                                                                                                • Bug Causing Major Sync & SO Access Failures in Zoho POS

                                                                                                                  We are experiencing critical and recurring issues in Zoho POS that all trace back to role-permission handling defects in the latest POS app version. These issues directly affect syncing, login ability, and Sales Order access for role-restricted users
                                                                                                                • Change Last Name to not required in Leads

                                                                                                                  I would like to upload 500 target companies as leads but I don't yet have contact people for them. Can you enable the option for me to turn this requirement off to need a Second Name? Moderation update (10-Jun-23): As we explore potential solutions for
                                                                                                                • OAuth2 Scope Error - Incorrectly defaulting to CRM instead of Analytics.

                                                                                                                  Hello Zoho Team, I am trying to connect n8n to Zoho Analytics API V2 for a simple automation project. Despite using the correct Analytics-specific scopes, my OAuth handshake is failing with a CRM-related error. The Problem: The authorization screen shows:
                                                                                                                • Add Custom Reports To Dashboard or Home Tab

                                                                                                                  Hi there, I think it would be great to be able to add our custom reports to the Home Tab or Dashboards. Thanks! Chad Announcement: The feature is being rolled out across DC's and Edition in phases. To know more refer to the announcement post here.
                                                                                                                • Hiding Pre-defined Views

                                                                                                                  You can enhance Zoho with custom views - but you cannot hide the pre-defined views. Most users focus on 4 or 5 views. Right now for EVERY user EVERY time they want to move to one of their 4 or 5 views - they have to scroll down past a long list of pre-defined
                                                                                                                • why can't agent see accounts & contacts

                                                                                                                  My new user, with 'Agent' privileges, cannot see records that don't belong to them. How can I give them access? Why isn't this the default configuration in Zoho?
                                                                                                                • Sender Email Configuration Error.

                                                                                                                  Hello Team, Hope you are all doing well. We are in the process of creating the Zoho FSM environment in the UAE. When we try to add the sender email address “techsupportuae@stryker.com”, we receive the error message: “Error occurred while sending mail
                                                                                                                • 【Zoho CRM】フィルター機能のアップデート:ルックアップ項目を使ったデータフィルタリング

                                                                                                                  ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 今回は「Zoho CRM アップデート情報」の中からフィルター機能のアップデートをご紹介します。 ルックアップ項目を使ったデータフィルタリングがより詳細に行えるようになりました。 この機能は詳細フィルターとカスタムビューで利用でき、必要な情報を正確に取得できます。 これにより、タブ間を移動することなく、より深く正確な方法でデータを絞り込むことが可能になります。 ◉できること 詳細フィルターとカスタムビューで、ルックアップ先タブの項目が選択可能
                                                                                                                • This will be long, Please bear with me - Next Gen Layout - Search

                                                                                                                  In general, I think that Zoho are going in the right direction with the Next Gen UI. The latest update brings some nice improvements and all-in-all from a user's perspective I think the improvements are generally very good. However, there are some areas
                                                                                                                • Zoho Books | Product updates | July 2025

                                                                                                                  Hello users, We’ve rolled out new features and enhancements in Zoho Books. From plan-based trials to the option to mark PDF templates as inactive, explore the updates designed to enhance your bookkeeping experience. Introducing Plan Based Trials in Zoho
                                                                                                                • Zoho Books | Product updates | August 2025

                                                                                                                  Hello users, We’ve rolled out new features and enhancements in Zoho Books. From the right sidebar where you can manage all your widgets, to integrating Zoho Payments feeds in Zoho Books, explore the updates designed to enhance your bookkeeping experience.
                                                                                                                • Quotes Approval

                                                                                                                  Hey all, Could you please help in the following: When creating quotes, how to configure it in a way, that its approval would work according to the quoted items description, not according to quote information. In my case, the quote should be sent to approval
                                                                                                                • Important Update: Facebook Pages API Deprecation

                                                                                                                  Dear Zoho Analytics users, As of January 26, 2026, Facebook has officially deprecated Facebook Pages API version 18. This update involves the removal of several metrics that were previously supported by the API. As a result, these changes will affect
                                                                                                                • Adding a Deal to and Existing Contact

                                                                                                                  I want to easily add a Deal to an existing Contact. If I click on New Deal on the Contact page this currently this is what happens: All of the mandatory field (and other field) information exists within the Contact. Is there a simple way for it to automatically
                                                                                                                • Custom SMTP is now available in Zoho Sign

                                                                                                                  Hi there! Want to send Zoho Sign emails from your organization's or personal email server? Look no further! Zoho Sign has introduced custom Simple Mail Transfer Protocol (SMTP) for Enterprise users across all data centers. By enabling custom SMTP, you
                                                                                                                • Email was sent out without our permission

                                                                                                                  Hi there, One customer just reached out to us about this email that we were not aware was being sent to our customers. Can you please check on your end?
                                                                                                                • Flexible Partial-Use Coupons (Stored Value Credits)

                                                                                                                  Subject: Feature Request: Ability for users to apply partial coupon balances per transaction Problem Statement Currently, our coupons are "one-and-done." If a user has a $50 coupon but only spends $30, they either lose the remaining $20 or are forced
                                                                                                                • Prevent accidental duplicate entry of Customer Ordersome

                                                                                                                  Zoho Support has confirmed that Zoho currently does not have any method (using Deluge, flow or any other method) to alert a user when a sales order has been entered twice using the same customer reference number (i.e. a duplicate). Most ERP platforms
                                                                                                                • Migrating Brevo Automation Logic to Zoho Campaigns

                                                                                                                  Hello Zoho Campaigns Support Team, I am in the process of migrating my email marketing from Brevo to Zoho Campaigns. I have around 10,000 contacts, which I have already successfully exported from Brevo and imported into Zoho Campaigns. I now need guidance
                                                                                                                • Is there a way to delete workspaces?

                                                                                                                  I want to remove one of the workspaces in my Campaigns account. I don't see any obvious way to do this. Am I missing something?
                                                                                                                • Boost your Zoho Desk's performance by archiving tickets!

                                                                                                                  The longer your help desk operations are, the more likely it is to accumulate tickets that are no longer relevant. For example, ticket records from a year ago are typically less relevant than currently open tickets. Such old tickets may eventually lead
                                                                                                                • Collapsing and expanding of lists and paragraphs

                                                                                                                  hello Would you ever implement Collapsing and expanding of lists and paragraphs in zoho writer ? Best regards
                                                                                                                • New Custom View -Sorting the Custom fields

                                                                                                                  While creating a New Custom View in invoice , Customers, Bills ,expense etc , the sorting of custom fields are not available , a query function "order by / sort by  " may also be included in  Define new criteria module  which will be more beneficial to
                                                                                                                • Make CAMPAIGNS email look as simple as possible

                                                                                                                  Hi there I'm trying to make my Campaigns email look as much like a normal email as possible. I'm a bit stuck with the "justification" of the email email block. Can I LEFT JUSTIFY the "whole email" to make it look "normal"? (Please see screenshot attached)
                                                                                                                • [Webinar] Top 10 Most Used Zoho Analytics Features in 2025

                                                                                                                  Zoho Analytics has evolved significantly over the past year. Discover the most widely adopted features in Zoho Analytics in 2025, based on real customer usage patterns, best practices, and high-impact use cases. Learn how leading teams are turning data
                                                                                                                • Sorry! we encountered some problems while sending your campaign. It will be sent automatically once we are ready. We apologize for the delay caused.

                                                                                                                  Hello. Lately we are having problems with some campaigns, which show us this error message. Sorry! we encountered some problems while sending your campaign. It will be sent automatically once we are ready. We apologize for the delay caused. We can't find
                                                                                                                • Can I remove or divert certain contacts from an active Campaigns workflow?

                                                                                                                  I have created a workflow in Zoho Campaigns, which sends different emails, once contacts have been added to a mailing list. To choose which email to send to the contacts, there are conditions, which divert contacts based on their company type and their company size. There was a subsection of this workflow, where company size wasn't selected correctly, and some contacts have been sent down the wrong path and received the wrong email. The workflow contains a reminder loop and a further series of emails.
                                                                                                                • How to map fields from Zoho Recruit to Zoho People

                                                                                                                  I've got these fields from my Job Offer that I'm trying to map to the Work information fields in Zoho People, but they arent showing up. For example, how do I get the department name field (in the job post) to map to the work information field in Zoho
                                                                                                                • UTM in zoho campaigns

                                                                                                                  Helloo everybody!!! Someone know how IF ZOHO CAMPAIGNS has UTM for tracking the url of any campaigns. thank u
                                                                                                                • Full Context of Zoho CRM Records for Zia in Zoho Desk for efficient AI Usage

                                                                                                                  Hello everyone, I have a question regarding the use of Zia in Zoho Desk in combination with CRM data. Is it possible to automatically feed the complete context of a CRM record into Zia, so that it can generate automated and highly accurate responses for
                                                                                                                • Knowledge base printing

                                                                                                                  I saw a posting about printing the knowledge base as I was looking for the answer, but we would like the ability to print out the entire knowledge base with a click, keeping the same organization format.   Bonus would include an index of keywords and
                                                                                                                • Search not working!

                                                                                                                  I have items in my notebook tagged but when I search for a tag nothing comes up! Any fix for this?
                                                                                                                • Zoho Books | Product updates | January 2026

                                                                                                                  Hello users, We’ve rolled out new features and enhancements in Zoho Books. From e-filing Form 1099 directly with the IRS to corporation tax support, explore the updates designed to enhance your bookkeeping experience. E-File Form 1099 Directly With the
                                                                                                                • Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration

                                                                                                                  Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
                                                                                                                • Drag 'n' Drop Fields to a Sub-Form and "Move Field To" Option

                                                                                                                  Hi, I would like to be able to move fields from the Main Page to a Sub-Form or from a Sub-Form to either the Main Page or another Sub-Form. Today if you change the design you have to delete and recreate every field, not just move them. Would be nice to
                                                                                                                • Sharing my portal URL with clients outside the project

                                                                                                                  Hi I need help making my project public for anyone to check on my task. I'm a freelance artist and I use trello to keep track on my client's projects however I wanted to do an upgrade. Went on here and so far I'm loving it. However, I'm having an issue sharing my url to those to see progress. They said they needed an account to access my project. How do I fix this? Without them needing an account.
                                                                                                                • How do i integrate google analytics to Zoho Campaigns?

                                                                                                                  Looking to track Zoho Traffic from email Current topic is outdated
                                                                                                                • How do teams manage meeting follow-ups across Zoho tools?

                                                                                                                  We’re using Zoho tools for collaboration and tracking, but managing meeting notes, action items, and follow-ups across teams is still challenging. Curious how others are handling this within Zoho workflows. Are there best practices or integrations that
                                                                                                                • Next Page