Tips and Tricks #35: 5 ways to securely share information with both internal and external stakeholders

Tips and Tricks #35: 5 ways to securely share information with both internal and external stakeholders



Hello everyone!

We're back with another interesting WorkDrive tip for you all. In case you want to view our previous articles in the Tips and Tricks series, you can find them here

In today's post, we'll show you different ways to securely share files with both internal and external stakeholders from your WorkDrive account. 

  1. Share with an email: When you want to work with specific colleagues within your organization, you can directly share the file or folder with them using their email. To do this, 
    1. Select the file or folder and click Share from the top bar.
    2. The Share dialog box will appear.
    3. From here, add the email address of anyone you want to share the file with, choose an access level for each recipient, and click Share.
  2. Modify file visibility: When you want to share files and folders with a large group of colleagues within your company, you can use the "modify visibility" option. To do this, 
    1. Select the file or folder and click Share from the top bar.
    2. The Share dialog box will appear. 
    3. From here, select Change Visibility next to the file permalink.
    4. The Link Settings tab will open, from which you can decide who can access the file. 
    5. WorkDrive offers three options at this level: the first is anyone within the Team Folder, second is anyone within the organization, and third is anyone on the internet. 



  3. Create download links: When you have large email attachments, you can create download links and share it via email. You can set a download limit and expiration for each download link. You can also create multiple custom download links for the same file or folder and share them with different user groups. To create a download link, 
    1. Select a file and click the Share icon in the top bar. The Share dialog box will appear.
    2. Click + NEW in the share dialog and select Download link. A download link dialog box will open.
    3. Enter a link name for easy reference.
    4. To set a download limit for the file, toggle Set download limit on and enter the limit number.
    5. Toggle Set expiration on to set an expiration date for the download link. This will make your download link invalid after the set expiration date.
    6. Click Create. A new dialog box will open.
    7. Click Copy to copy the download link to share it with external users, or enter the email addresses of users separated by commas, add a personal message, and click Send Email.



  4. Create external sharing links: WorkDrive's external sharing feature is a great option when you want to share your work or collaborate with people outside your organization. You can create multiple links for the same document to share it with different groups of people. Here's how you can create a share link:
    1. Select a file or folder and click Share from the top bar.
    2. Click New in the Share dialog box and select External share link. 
    3. The external share link dialog box will appear, from which you can customize the link name, set a password, and restrict file downloads. You can also require viewers share select information before downloading. 
    4. Once you modify the settings to your preferences, click Create



  5. Generate embed code: Have a brochure that you want to add to your website or want to showcase your designs to the world? With WorkDrive, you can generate embed codes for files and folders and include them within your blog and websites. You can track the access stats for the file as well. To create an embed code, 
    1. Select a file or folder and click the More actions icon in the top action bar.
    2. From the dropdown, select New embed code
    3. Alternatively, you can right-click the file or folder and select New embed code.
    4. Copy the code and embed it on your website or blog. 


We hope you found today's tip useful! If you have any questions or feedback to share, feel free to comment below or email us at support@zohoworkdrive.com 

See you soon with a new tip!
—the Zoho WorkDrive team


    Access your files securely from anywhere









                          Zoho Developer Community




                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts





                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources

                                                                                            Zoho Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ






                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方




                                                                                                          • Recent Topics

                                                                                                          • Flow - Fetch info from drop down in another module

                                                                                                            I am running into a road block which I thought would be a simple task. My goal - The account is assigned to a "route" which can be selected from a drop down menu and adds a tag to the account accordingly (easy enough). Now when I create a task for this
                                                                                                          • Send WhatsApp voice messages from Bigin

                                                                                                            Greetings, I hope all of you are doing well. We're happy to announce this enhancement we've made to Bigin. Bigin's WhatsApp integration now supports audio messages, so you can record and send voice messages. This makes it easier to handle customer questions
                                                                                                          • How can I prevent the Zoho Vault extension from automatically logging me out?

                                                                                                            Hi, I want the Zoho Vault Chrome extension to never log out. How can I do this? It only allows me to log out for 1 week, and the same applies to the Android app.
                                                                                                          • Zia Profile Summary now supports six languages and responds faster

                                                                                                            After numerous customer requests, we’ve expanded Zia Profile Summary to do more than just summarize resumes quickly. It can now summarize them in six different languages and deliver results even faster. What’s New 1. Extended language support Zia can
                                                                                                          • Multiple currencies - doesn’t seem to work for site visitors / customers

                                                                                                            I am trying to understand how the multiple currency feature works from the perspective of the website visitor who is shopping on my Zoho Commerce site. My site’s base currency is US Dollars (USD) but my store is for customers in Costa Rica and I would
                                                                                                          • Reopen ticket

                                                                                                            Hello! Can I reopen a ticket just using the API ticket/sendReply ? What's the rules to do it? I'm trying but it doesn't reopen the ticket, it just send the reply
                                                                                                          • Zoho CRM App - Links

                                                                                                            Hi  Is there are plan for making Custom Links available in the Zoho CRM Android App? I can't see them being added? Thanks Gene
                                                                                                          • Templates

                                                                                                            Trying to sort out / get rid of unwanted invoice templates, the error msgs are not at all helpful. Surely it's easy to amend the error msg by including a list of the names of the customers / vendors that use it, denying deletion or making it inactive
                                                                                                          • Contacts limit in basic vs standard - what counts? Are customers contacts?

                                                                                                            I’ve been using books for a number years for my small business. I only ever work with 20 clients at any given time. I do purchase services from a number of vendors to run my business, so there are some comtacts there too. I used to use the basic package,
                                                                                                          • Finding missing records

                                                                                                            I have a challenge and I am not really sure where to start with it. I can't find any similar threads on here, can anyone help: I have two forms, FormA and FormB. Both forms have records that contain a field called Job_Number. What I am trying to achieve
                                                                                                          • Zoho CRM - Option to create Follow-Up Task

                                                                                                            When completing a Zoho CRM Task, it would be very helpful if there was an option to "Complete and Create Follow-Up Task" in the pop-up which appears. It could clone the task you are closing and then show it on the screen in edit mode, all the user would
                                                                                                          • What is your opinion of the new UI?

                                                                                                            Hi Everyone, I would like to see what everyone thinks of the new Zoho One Dashboard. I don't get it, but perhaps I'm missing something. What are your thoughts?
                                                                                                          • Addin Support in Zoho Sheet

                                                                                                            Is there any addin support available in zoho sheet as like google marketplace to enhance productivity by connecting with other apps, providing AI data analysis, streamlining business processes, and more?
                                                                                                          • Scheduled Reports - Do not send empty report

                                                                                                            Hello, We are intensively using reports in the CRM, especially for sales managers.  When data is empty, they still receive an email. Can you add an option to avoid sending the report when data is empty?
                                                                                                          • Prevent Unapproved Quotes from Exporting to Zoho CRM Finance Module

                                                                                                            Is it possible to prevent unapproved quotes in Zoho Books from being exported from Zoho Finance module inside Zoho CRM?
                                                                                                          • ZOHO BOOKS - RECEIVING MORE ITEMS THAN ORDERED

                                                                                                            Hello, When trying to enter a vendor's bill that contains items with bigger quantity than ordered in the PO (it happens quite often) - The system would not let us save the bill and show this error: "Quantity recorded cannot be more than quantity ordered." 
                                                                                                          • CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

                                                                                                            Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files
                                                                                                          • Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration

                                                                                                            Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
                                                                                                          • Sending email notifications based on language

                                                                                                            Hello. I would like to know how we can bypass the default notifications (which are just in English) for when a ticket is created/replied to/closed, to be in other languages, based on the language field in the ticket? I can create other email templates,
                                                                                                          • Custom Related List Inside Zoho Books

                                                                                                            Hello, We can create the Related list inside the zoho books by the deluge code, I am sharing the reference code Please have a look may be it will help you. //..........Get Org Details organizationID = organization.get("organization_id"); Recordid = cm_g_a_data.get("module_record_id");
                                                                                                          • Process between CRM and Campaigns to ensure double opt-in contacts?

                                                                                                            I would like to ask for a few clarifications to ensure we fully comply with best practices and legal requirements: According to the documentation (Zoho Campaigns CRM sync – Default option), the best and recommended way to sync contacts is by using the
                                                                                                          • What's New in Zoho Inventory | August – October 2025

                                                                                                            Hello customers, The last quarter has been incredibly productive! We've released a powerful slate of new features and enhancements in Zoho Inventory designed to give you better control, greater efficiency, and expanded functionality across your inventory
                                                                                                          • Let's Talk Recruit: Meet Zia, your all-in-one AI assistant (Part-2)

                                                                                                            Welcome back to Let’s Talk Recruit series. In Part 1, we introduced Zia and how AI is reshaping the way recruiters work. This time, we’re taking a closer look at how far Zia has come and how each update continues to simplify your everyday tasks. When
                                                                                                          • Zoho Developer - Feature Request Platform

                                                                                                            Zoho Developer is one of the most underatted platform in zoho ecosystem, however, it may just be what zoho needs to welcome more people to use Zoho Services. The more developers you have creating zoho creator applications and zoho extensions the more
                                                                                                          • Download a file from within a zoho creator widget

                                                                                                            I have a widget running in Zoho Creator , it displays uploaded documents in a table file, and I have added a download link in the view. ( The widget is created with html, css and javascript). I do not succeed in getting the download working. Do I have
                                                                                                          • Last/Previous month in relative date filter

                                                                                                            In the relative date filter, what is the difference between "Last 2 months" and "Previous 2 months"? So, if we are on 25-July, then is my understanding correct of the following: Last 2 months :=:      25-May~24 July Previous 2 months :=:     01-May~30-June Thanks.
                                                                                                          • Tags get removed from notes on mobile

                                                                                                            I don't know why this keeps happening even after all these app updates but if you log out and log back into the app or you reinstall it, all the tags you assigned to your notes get taken off, but if you go on the desktop version the tags are still there.
                                                                                                          • How to fetch custom fields for time entries in Zoho Project API v3

                                                                                                            In the previous Zoho Projects REST API, we were able to retrieve custom field details for time entries, including picklist options, using the endpoint: GET /restapi/portal/[PORTAL_ID]/timesheetcustomfields In the new Zoho Projects API v3, we tried using
                                                                                                          • Possible to connect Zoho CRM's Sandbox with Zoho Creator's Sandbox?

                                                                                                            We are making some big changes on our CRM so we are testing it out in CRM's Sandbox. We also have a Zoho Creator app that we need to test. Is it possible to connect Zoho CRM's Sandbox to Zoho Creator's Sandbox so that I can perform those tests?
                                                                                                          • VAT rates - exempt and out of scope

                                                                                                            Good Evening, UK based company here. I am a bit confused in respect of setting up VAT rates for exempt goods and services; at present I am simply leaving the VAT rate blank in the transactions in order to prevent any VAT appearing in the VAT return. When
                                                                                                          • Zoho is blocking emails I subscribe to from one sender

                                                                                                            About 4 months ago I stopped receiving newsletters that I subscribe to from @thedispatch.com. They tell me that zoho's server is blocking them. I've added them to my contacts list, but they're not even reaching my inbox. I don't know how to troubleshoot
                                                                                                          • Introducing Lead Capture: Empower exhibitors to capture leads effortlessly

                                                                                                            Events provide a great opportunity for exhibitors to generate awareness and engage with potential customers. Efficiently distributing attendee information to exhibitors through a seamless and secure way is of paramount importance. Introducing Lead Capture
                                                                                                          • Very long loading times | bad performance [ZOHO DC: EU]

                                                                                                            Hello there, we have recently noticed that the loading times have become extremely long when retrieving tickets and ticket details. For example, I open any ticket and get the following view. The subject and standard information (ticket owner, status etc.)
                                                                                                          • Work Order Creation Issue

                                                                                                            Dear Team, I would like to inquire about the daily limit for Work Order creation in Zoho FSM. Yesterday (02/05/2025) at around 6:30 PM GST, I attempted to create a Work Order, but I have been unable to do so since then. Please find the attached image
                                                                                                          • Double opt-in notifications and customizable confirmation messages for your webforms

                                                                                                            Dear CRM Community, We are excited to announce a major upgrade to our Webforms feature. You can now customize the confirmation message shown to your users who double opt-in from your webform and also customize your confirmation emails when they submit
                                                                                                          • Accessing shared mailboxes through Trident (Windows)

                                                                                                            Hi, I have a created a couple of shared mailboxes. The mailboxes are showing up on the browser based Zoho workplace, but I cannot seem to figure out how to access my shared inboxes through Trident (Windows). Am I missing something or is this feature not
                                                                                                          • URGENT: ChatGPT Extension Failing With “gpt-3 Access Error” (Priority Support)

                                                                                                            Appreciate support reviewing this urgently. I am a Priority Support member and need immediate clarification on a recurring issue involving the ChatGPT extensions inside Zoho Desk. Both extensions — including the version created and published by Zoho —
                                                                                                          • Zoho Desk iOS update: Custom buttons, follow/ unfollow option on tickets

                                                                                                            Hello everyone! In the most recent Zoho Desk iOS app update, we have brought in support to access the custom buttons configured on web app(desk.zoho.com). Using custom buttons you can seamlessly execute predefined actions directly from their mobile devices,
                                                                                                          • Zoho pdf suit

                                                                                                            Pl. design products with following feature: 1. Please add all features given in Ilovepdf website to work on pdf files. It is mandatory to use pdf in court work. 2. Courts have prescribed New Times Roman, pl. add this font as well 3. Indexing, signature
                                                                                                          • Zoho Not Working

                                                                                                            Today Zoho not wokring
                                                                                                          • Next Page