Unable to Add Light Agent to Team?

Hi ZohoDesk,

I have been asked to add a Light Agent to some rules I have configured. These rules use Teams as the notification target.

When I go to add the Light Agent to the list of people in that Team they don't appear in the list?

It looks like I should be able to do this from this article? https://help.zoho.com/portal/en/kb/crm-plus/faqs/desk/articles/what-actions-can-a-light-agent-perform-in-desk

Many thanks

Rich