Unattended Access: Search and Sort Options, Desktop Plugin Support!

Unattended Access: Search and Sort Options, Desktop Plugin Support!

We are glad to announce that  Search  and sort options  are available in Unattended Computers list, with the latest update.  We bet  this  would  be helpful  to  you  in quickly  finding a Computer  for remote access.  These options  are available  in  our  Chrome app Chrome extension   and  Firefox  extension   too. Hope you are aware that you can access your Unattended Computers from any of the browser extensions mentioned above other than quickly starting a remote support session.

 

All  these  days,  you  would have  been  accessing  your  Unattended Computers  only  from  the Zoho Assist website.  Now, considering  the significant usage  of  Desktop Plugin we  have added  the  same  in  the  plugin  too. Hence,  your  Desktop  plugin  for Technicians  is  now empowered  to start  an  On-Demand  as  well  as  an  Unattended session.

 

Hope  you  find  these enhancements increasing  your remote support productivity.  Do share your feedback with us.


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                                              • Sticky Posts

                                              • Zoho Assist: Important Security Upgrade Notice

                                                Dear Customers, We're committed to providing safe and secure remote connections across networks and devices. To uphold this commitment, we're upgrading to an updated security protocol. This change won't affect our support for major operating systems.
                                              • TLS v1.2 Upgrade and Changes to System Requirements for Zoho Assist

                                                As we tighten our TLS v1.2 security update, admins and users need to be aware that supported versions of operating systems and web browsers will change after October 31st, 2018. After this date, we will retire support for clients using TLS v1.0 and TLS v1.1 protocols. In order to support these changes and meet the updated PCI standards please ensure that computers configured for Unattended Access are updated to TLS v1.2 and use web browsers that support the latest update. What is TLS v1.2, and why
                                              • Release Notes: Version 1.82, February 2015

                                                New Chrome Extension: Start a Session quickly! Recently, we have released a  Chrome Extension , which enables you to start a session instantly. You can simply enter your customer email address and start a session right from your browser extension. Make sure you are always logged-in to your Zoho account in your chrome browser so that you can avail the professional edition features if you are a paid customer. Supporting your Mac customers is much easier now! We have deployed a new Customer Console
                                              • Release Notes: Version 1.1205, May 2012

                                                This version of Zoho Assist includes the following changes. Enhanced Mac OS support We have increased the support quality and connection speed for the Mac OS. This will suit its higher resolution and enhanced graphics and to provide a better screen sharing experience. Smoother keyboard synchronization Typing and working with remote keyboard is a breeze now, with the refinements made in keyboard synchronization. This will achieve smooth and consistent remote support experience, just like working in
                                              • Please read this before making a post!

                                                Hello all Welcome to Zoho Assist forums. Zoho Assist is the remote support and remote access software from Zoho.  The sub-forums, 'General', 'Instant Remote Support' and 'Unattended Remote Access' that are listed in this forum are only for queries related to Zoho Assist. If you're looking for assistance or support on any other zoho products such as Zoho Mail, Zoho CRM etc., kindly check for the relevant product forum at https://help.zoho.com/portal/en/community/ Thanks in advance. Looking forward


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