Zoho Desk Schedules

Zoho Desk Schedules

I like the schedules function and use it frequently, but why can we only have 10 schedules?  I already have 10 schedules set up but want to add more. How do I do this?


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                                                  • Zoho Desk Virtual Meetup: US Central, October 5 - 7, 2021

                                                    After the interactive Virtual Meetups in the other regions, we are starting with the US Central and Midwest regions from October 5 to October 7, 2021. The dates for other regions will be announced soon.  At this event, we will explore the topics which
                                                  • Register for Zoho Desk Beta Community

                                                    With the start of the year, we have decided to take a small step in making the life of our customers a little easier. We now have easy access to all our upcoming features and a faster way to request for beta access. We open betas for some of our features
                                                  • Share your Zoho Desk story with us!

                                                    Tell us how you use Zoho Desk for your business and inspire others with your story. Be it a simple workflow rule that helps you navigate complex processes or a macro that saves your team a lot of time; share it here and help the community learn and grow with shared knowledge. 
                                                  • Zoho Desk Community Meetups 2019 - Canada

                                                    Hey there!  ​ Are you making the best use of Zoho Desk? Do you think meeting and learning from other Zoho users in your city would help? If yes, then Zoho User Group Meetups is the right place for you! We're happy to announce our first Zoho Desk User Group meetups in Toronto, Montreal, Quebec City, Calgary, and Vancouver. These meetups are a great place to meet local Zoho users, Zoho Desk product experts and partners, all under one roof.    Join us as we discuss some key Zoho Desk features and share
                                                  • Tip #1: Learn to pick the right channels

                                                    Mail, live chat, telephony, social media, web forms—there are so many support channels out there. Trying to pick the right channels to offer your customers can get pretty confusing. Emails are most useful when the customer wants to put things on record. However, escalated or complicated issues should not be resolved over email because it's slow and impersonal.  When you need immediate responses, live chat is more suitable. It's also quick and convenient, so it's the go-to channel for small issues. 


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