March 15, 2023: Zoho Docs is discontinued

March 15, 2023: Zoho Docs is discontinued

As of today (March 15, 2023) Zoho Docs is discontinued for all users. We would like to thank our customers for trusting us for so many years! Going forward, we're confident you'll enjoy using Zoho WorkDrive for all your advanced file management and collaboration needs.

We previously extended access to Zoho Docs from February 15th to March 15th to allow pending users to back up their data or migrate from Docs to WorkDrive.

Access to Zoho Docs is now blocked for all users and accounts. The homepages of Writer, Sheet, and Show accounts using Zoho Docs for storage are no longer accessible.

Access to files through the Zoho Docs, Writer, Sheet, and Show mobile applications is also restricted.

Migrate to WorkDrive

Existing users can migrate from Docs to WorkDrive before May 15, 2023.

Once your migration is scheduled, Docs access will be provided temporarily. You can then access your data and continue using Writer, Sheet, and Show through the web, mobile, and desktop apps, and your extensions (if any).

You will also be able to access Zoho Docs from the mobile app until your account is migrated.
 
For paid Docs accounts, we have automatically extended access until May 15, 2023.

Migrate to WorkDrive before May 15, 2023!

      Migration URL: https://docs.zoho.com/migratetowd

Read our help articles for all the details and steps you need to migrate from Zoho Docs to WorkDrive under your plan.

Note: After May 15, 2023, you will no longer have access to your Docs account and its associated data.

Frequently asked questions

1. Which plans support the migration from Docs to WorkDrive?
Migration is supported for all WorkDrive plans. This includes:
  • Free, Standard, and Premium Docs plans for both organizations and individuals
  • Docs plans included in the Zoho One and Workplace bundles
Note: For Workplace users, the migration tool is available in Zoho Mail's Control Panel.

2. How are Docs plans mapped with WorkDrive plans?
For organizations
      Docs Standard Plan = WorkDrive Team Plan
      Docs Premium Plan = WorkDrive Business Plan
      Docs Free Plan = WorkDrive Essentials Plan

For individuals
      Docs Free Individual Plan = WorkDrive Free Individual Plan

Add your comments below or contact our support team if you have any questions.

Contact: 
support@zohoworkdrive.com (for other regions)

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                                                          • March 15, 2023: Zoho Docs is discontinued

                                                            As of today (March 15, 2023) Zoho Docs is discontinued for all users. We would like to thank our customers for trusting us for so many years! Going forward, we're confident you'll enjoy using Zoho WorkDrive for all your advanced file management and collaboration
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