Zoho Social: facebook/instagram business account set up failure

Zoho Social: facebook/instagram business account set up failure

Ive attached instagram and facebook but when I try to go under "Brand Settings" > "Social Channels" and go to the Instagram Profile to select "Setup a business profile", Zoho fails when I select "Authenticate Now" comes up with a reminder that I've previously logged into Zoho Social with Facebook and then gives me the error " Oops, there was an error linking your Business Profile to Facebook.
Please authenticate with the Facebook account linked to @fideliodogs. Learn More"

Its like a vicious loop that goes nowhere!   have the Facebook business page and instagram business page established. Whats wrong with this?

Thanks,
Donovan