Minimum fields/components in a subscription form
Hi, I am setting up a subscription form for Zoho campaigns. I want only the subscriber's email address and want to minimize gathering additional information to simplify privacy justification. The form would be embedded in my website, just email and the
Reply tracking issues in workflow
Hello, I have created a custom workflow to send out emails to people who have entered a list. I've also assigned actions based on activity including "replies". I've set mails to track email. When my emails go out, I noticed it shows the sender email and
Campaign buttons duplicate when forwarding an email campaign to another email address
Hi All, I've sent a test campaign from within ZoHo which comes through as intended, what I have noticed is that when I try to forward the campaign to another email address it seems to duplicate my buttons? Images below:- (Test Direct to Email Address):-
Email template export
Hi, I have created a series of emails as 'Email campaigns'. I am now happy with the design of these. I now wish to create a workflow to send these emails at specific times after a contact is added to my CRM database. My question at the moment is how do I export this email design that I have created and load it as part of my email workflow? I can't seem to find an option to add it to a library or something like that to use my emails designs in the email workflow. Any help would be appreciated. Thanks.
Same contact, multiple lists
Hello, I've read in another topic that it was possible to have the same contact in multiple lists. However, when I try to add a contact that is already subscribed to another list, I get a duplicate error. How is this possible? Thanks!
Sync contacts from CRM with data belong to other module (companies, product etc.)
Hi, Is it possible to sync contacts with releated information available only in Product or Company module? I need to create some segments based on data from Product module but I've no idea how to start. Is it possible? Now it seems the only way is to
Email open rates at 0% & Sudden Hike in Bounce Rates
Hi there , We had scheduled a campaign from Zoho Campaigns It shows It has has been delivered to 1.2L subscribers and the open rate is literally 0 % .. I checked my mail id report .. It shows that the mail had been delivered 41 mins ago and I ve not
Campaigns bounce issue with Gmail
Dear Zoho Campaigns Users, Some of you faced a massive delivery problem with Gmail recently. Around 25% of the campaigns that were sent to Gmail mailboxes between 20 June 2021, 23:00 PDT and 21 June 2021, 22:15 PDT were bounced. We also observed that
Add contacts to existing list
$url = 'https://campaigns.zoho.com/api/v1.1/addlistsubscribersinbulk'; $header = array( 'Content-Type: application/x-www-form-urlencoded', 'Authorization: Zoho-oauthtoken '.$access_token, ); $ch = curl_init($url); curl_setopt_array($ch, array( CURLOPT_POST => 1, CURLOPT_POSTFIELDS => http_build_query(array( 'scope' =>'ZohoCampaigns.contact.CREATE', 'resfmt' => 'json', 'listkey' => 'listkey', 'emailids' => $useremail )), CURLOPT_URL
Want to know the best way to send automatic emails on contacts added to the list
Hello, Step 1 : I have created a mailing list and want to regularly and continuously add contacts to it (these would ideally be added manually via excel sheet upload). Step 2 : I need a workflow/autoresponder to automatically send an email "immediately"
Create content using HTML instead of the editor?
Hello, I have tried to use the editor to create my mailing campaign but it creates some very unnecessary HTML and it also lacks some options... I'm trying to add a shadow to a text element. I use the edit code button to add the correct style to it but it then gets changed! The code i'm adding is style="box-shadow:black 10px 0 0 0;" and it gets squashed to style="box-shadow:black10px000;" so it does not work. Hence why my question, is there a way to control exactly how we want the HTML? Or styles,
Email address in Email Template
Hi, I have set up an email campaign template which contains a header consisting of our business name, phone number and email address. I have been repeatedly trying to get the email address text to set as white but every time I do a test email it is blue. I have tried setting the text both with and without a link but it is appearing blue on the test email every time even though the text is white on the template.... Is there a way I can get text that is an email address to set and appear as a specific
Newsletter Templates
Hello I am trying to design a newsletter template that has a smaller left side column in comparison to the right side. I was wondering if anyone had some tips for this because I noticed by using the Zoho templates there is not much customization. The two columns have to match side by side and they cannot stagger, which makes the newsletter look a little out of place. So I was wondering if anyone had suggestions on how to design a good newsletter through Zoho. Thank you.
How do I filter my contacts on a given campaign based on IP address?
In other words, I would like to do analysis of my mailing list based on country/IP address. I would like to create segments or a new mailing but only to folks in Denmark or with an IP address associated with that country. How do I do this? The country is not found in the associated data in the CRM.
Customize Campaign Reports
I need to add "bounce reason" to my campaign reports. How do I do this? Many thanks.
Syncing contacts from Zoho Analytics
Is it possible to sync contacts from a Summary Report from Zoho Analytics, rather than from an actual table? I have a table that only has IDs that pull users from a different, joined table, and these are the ones I'd like to push into Zoho Campaigns. So basically, I can't sync the first table as it has no details (names, emails), and I can't sync the second table as it has too many contacts. Hope I'm making sense.
Importing .xlsx ignores contacts that don't exist
I recently imported a contact list from excel that had 208 people with 208 emails. After importing, it said the "total count" was 884 and it had ignored 679 due to "empty emails". I saw that it had tried to import 679 extra lines from the excel sheet. Why would it do this? I was still able to import all the contacts I needed but I'm curious what would prompt zoho to try and import a bunch of empty cells. It has never done this before. Is there an explanation?
Syncing Webform to Campaign Workflow instead of create new Campaign form template
Hello, I am creating a welcome email series and the trigger is from form submissions. I am having trouble adding the form to my campaign because my form is under 'Webform' not 'Form Template' under the campaign. How do I trigger my workflow by using the form under webform as I do not want to use ZOHO design form templates but rather my own? Is there a custom 'Form Template' where I can input the form code design from webform? I certainly do not want to start all over with this whole form design,
Bouncing emails
Hello, I would like to know if there's a way to know the bouncing emails (soft and hard) from which list so I can easily delete them
Mailing List Workflow to another list
We are trying to add a contact to another list on sync from CRM , the list is on Marketing hub and does not show in the immediate action, can you help thanks
Hard Bounces
I just did my first email campaign with Zoho Campaigns. I had some hard bounces from the campaign and I would like to integrate that information into Zoho CRM so my sales teams can see who has hard bounced. How should I do that ? Thanks Jennifer
View bounce details in CRM
After we send a campagin in zoho campaigns, we need to be able to see in Zoho CRM which contacts have hard bounced vs which contacts have soft bounced. How can we make the bounce type available in CRM?
View Hard bounce detail in Zoho CRM
fter we send a campaign in zoho campaigns, we need to be able to see in Zoho CRM which contacts have hard bounced vs which contacts have soft bounced. How can we make the bounce type available in CRM?
Multi-dc API endpoints for Zoho Campaigns?
Does all request for zoho campaign api go to https://campaigns.zoho.com regardless of the datacenter or are there data center specific endpoints? If yes, please what are they?
Zoho Campaigns Connect to Bigin account to sync contacts.
Dear Sir I have a Bigin Express Account but when I open Campaigns and click on Associate Accounts I am unable to sync Bigin Contacts into Campaign Contacts. Please assist
Zoho Campaign - Event attendance registration possible?
Our company frequently organizes events for our existing contacts by sending them newsletters with a link to registration form. To my understanding, the best way to achieve this is by using Zoho Campaign. Our goal is to generate an attendance list based
Repeat Workflow for a Contact in Campaigns?
Hello, I'm trying to get a contact to repeat a workflow in Zoho Campaigns, but I have been told that it is not possible to do this in Zoho. I'm having a hard time understanding this because many businesses need to repeat workflows for customers over their time with the company. All of the other CRMs I've used have been able to do this. Any assistance on this would be greatly appreciated. Thank you!
Main difference between MarketingHub & Campaigns when it comes to email campaigns & integration with CRM?
Hi there, we're currently using Mailchimp for our promotional email marketing but are wanting to move away from it to the equivalent product on Zoho, which I understand to be Campaigns. However, I've also been told & have been looking further into MarketingHub
Campaigns
How do I make them automatically send each month? I have one that I setup for Board meeting reminders.
conectar Zoho campañas y su flujo de trbajo con un blueprint de crm zoho
Muy Buenos días a todos, me pongo en contacto con ustedes porque llevo un tiempo con el m ismo problema, he creado un workflow en zoho campañas que su final de programa es cambiarme el campo titulo por interesado y, que tengo se inicializa cuando el campo
No GDPR checkbox possible! Big issue via zoho campaigns
If you are using pop form or any other form you will be not able to have an GDPR checkbox for your subscription form. Only longform have this option. Why? What about users they need to use popup or any other form? They need to have not GDPR compliant
manual payment
hi there I want to pay for my subscription . you tried to charge me but there was not enough money in my card . I just toped up my card and NOW I want to pay by myself is there a manual way to pay myself my subscription . Thank you.
Embedding images in email
Hi, Is it possible to embed images (CID or Base64-Encoding) in a email of a campaign instead of the image link? Thanks Laurent
Email Automation : wainting a number of readings on the same campaign to make an action
Good morning all, I am a newbie with the Zoho automation campaign and workflow. I am currently trying to create a newsletter using the RSS feed. But here is my goal: I would like to send a notification to our sales team when someone reads our newsletter
Customize URL in the View in Browser page
Hi, Is it possible to have a personalize URL for the view in browser page? Or change the name ex. <name>.campaign-view.eu/... Thanks Laurent
"Move to Another Workflow" Process shows no trigger
I have a workflow (A) that when finished leads to workflow B. The "move to another workflow" at the end of workflow A shows no other workflows to move to even though my workflow B begins with an open trigger. I have the API key for the open trigger but
how to connect a zoho campaigns worflow with a blueprint of crm zoho
Muy buenos días a todos, me comunico con ustedes porque llevo un tiempo con el problema, he creado un flujo de trabajo en campañas de zoho que su final de programa es cambiar el campo de título por interesado y, el blueprint que tengo se inicializa cuando
Personalize preheader based on contact field
Hi guys, I know that you can personalize the subjectline (like $[UD:SUBJECT||]$) in an email, is this also possible for the preheader? I've tried putting a field in that way but it just showed me the text (like $[UD:PREHEADER||]$). If it's not possible,
Adding fields in sign up form template?
Hi, I've been trying to create a sign up form from template, and when I wanted to add a new field (that's not originally included in the template) like input or text field, I cannot find the button to do so. Is there any way to add a new text / input
How to Convert Email HTML Download to Shareable Link
I want to share an email created in Campaigns. I click More>Download HTML and a Zip File is created. Within that file there is a web browser link created locally to the users computer. How do I make that link shareable for others to view the email c
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