ADDING 'RELATED ITEMS' UNDER A SELECTED ITEM
Greetings, I was managing my ecommerce website on Shopify, and I am currently migrating to Zoho Commerce, however, I cannot seem to find where to add a related products section. See, on selection of a single product from the home page, the product detailsNo cart\member portal in mobile version?
Hello! After we have published our Zoho Commerce site, we noticed that cart and member portal buttons are completely absent in the mobile version. They don't appear in the menu even after anything was added to the cart. So is there any way to make themEntering an order manually
Sometimes a customer will phone in an order rather than enter the order through our online store. Does Zoho Commerce allow us to manually enter an order?Stock Based Sort-by option in Category Pages
In a category page product with In-Stock should come in the top of the categories product list rather than out-of-stock products. No having this option is extremely disappointing, I made the initial request about 7 months ago but still not even an updatecustom domain
Hi, I had configured my custom domain (mandarmarathefineart.com) for use with Zoho COmmerce store. Due to some problem at the domain registrar end I need to remove the custom domain and recreate it so that I get the CNAME values to be used in the DNSZoho Domain Registrar?
Can one transfer their domain name to Zoho? I thought I read that Zoho was going to become its own registrar.Commerce on existing site
We already have a website but would like to add in Zoho commerce. Currently using ecwid which is easy to drop in. What is the procedure with commerce it we want to keep our existing site,Item Groups invalid variants
I'm useing Item Groups. I set up 3 attributes with 2 options each. That would create 6 variations, but 2 of those are invalid, so I deleted the corresponding Items. This way the invalid combinations can still be selected, but generate message in the onlineMessage/emails To Customers Fails
Hello, Regarding my issue with ending emails to customers, when Igo to Dashboard > Orders > Click on an Order > Notes Section > Message, When I want to send a message and enable "Send as an email to the customer", this error pops up: A JSONObject textWebsite looks wrong or appear differently than they should
Hello, My Zoho Commerce website appears wrong on some screens. As I designed it using my system, it appears good on my own screen and on some other screens. However, on certain screens, it does not appear fully stretched, and the scale is incorrect. 1-Show cart content in sidebar
Is there a way to show the cart content throughout the entire ordering process in the online store (sidebar maybe). Currently it is only visible by clicking the cart icon.zoho commerce
"I need to know where to find the wishlist function in Zoho Commerce."wishlist
I need to know where to find the wishlist function in Zoho CommerceWhy are some collections missing from the menu
Hi. I've added some new collections (based on tags) however when I go to menu I am unable to see these new collections.How to Fit the product images irrespective of the resolution.
How to Fit the product images in Zoho e-commerce irrespective of the resolution and size of the image uploaded? Product image in Zoho E-commerceZoho Commerce: Product Filtering
I have been working on developing my online store and it has been complicated to create a user-friendly experience for my customers. I have been trying to figure out how to allow customers to filter products so they can find what they need, just as anyMultiple clients can't add to cart
Recently we have encountered this problem with some new clients: 'Unauthorized access to cart' - They have portal access - Are logged in on their personal account - Account is not shared, but accessed by a single person One thing that comes to mind isDifferent category name and different H1 meta tag for SEO Zoho Commerce
Hi -- As we all know, the H1 meta tag is one of the most important signals for SEO. But right now it seems that for Categories, the H1 tag is automatically generated from the category name. We have 250+ categories which appear in our menu and would likeSupport for Digital Goods/Products and password protection
Hi! Some companies sell product licenses or digital products directly, these licenses are unique for each sale that later allow you to download a ZIP file with a passwod-key that can uses the same license code (for example, a market report) or, failing that, is used in the product such as an authentication in the software or a request. It would also be interesting those who sell in subscription mode and can be integrated with Zoho Subscription. Thank youProduct sorting in Zoho Commerce - how can I influence standard behaviour?
Hello Zoho, I want to sort my products by e.g. name, SKU (Ascending / Descending) or by another attribute. I could neither find any solution in the settings, nor an entry in this help. Can you advice how this would work? Seems the standard sorting isGives error "Undefined" while adding domain to site
Hi, Getting error as "Undefined" while I tried to add a domain to developed website. The domain is already listed in my Zoho One domains list. Regards, UserCoupons are not being accepted. (Saying expired)
I am putting together a coupon for our company's store. When I went to test it, I received a notification that the coupon is expired. (the date range should be fine though) I've tested different options for the coupon along with one of my other colleaguesShip via Carrier Not Working Since Commerce Update
Since the recent update to the Commerce platform, I can no longer use the ship via carrier function. It will take me to the address screen and let me verify them but when I go to save and move tot he next screen it will not do anything. This is happeningRepload ZIP file of website to Zoho Commerce
How would I reupload ZIP files of a website back to Zoho Commerce?Zoho ONE and Zoho Commerce
I am a Zoho One enterprise license holder and am interested to know if Zoho Commerce is included with my Zoho One subscription? Please tell me what version I get with my membership and what are the limitations?How to customize Check Out form, process & design
Hi Just set up my first shop and changed the design quite a bit. Like it so far! However, did not manage to change either Design, nor Content, nor Process of the Check Out. Where can I change this? E.g. - change the font of the check out forms - changeCan I Compile Mobile app for Zoho Commerce
I am creating a online portal for my business using Zoho Commerce. I have a doubt tht i can able to compile my Zoho commerce online site as Android App and place it in play store. Please reply asap. This is standing as stopper in the development.Hide Empty Cart
I was looking for a way to hide the shopping cart icon when the cart is empty. I couldn't find my answer online and reached out to support. They offered the following code, which works great. I wanted to add it here, in case it may help someone else.Unable to customize product pages in site builder
I am currently creating a website for my business. Using site builder i am able to do customization for the homepage alone. If I click other menu options ie vegetables is one of the menu. I am not able to do any customization. The problem is image size is big i want to reduce. I am struggling to do. Can you help me how to do it.Razorpay and PayU payment gateway for Zoho commerce are not onboarding new merchants
I understand that Razorpay and PayU payment gateway are no longer onboarding new customers due to regulatory compliance issues. However, these payment gateways are still available in Zoho Commerce, leading to confusion among new customers like me whoZoho commerce is broken!
The add to car button is broken, it does nothing. Help please.Cart page
I want to change the text on this page...Remove Store Menu (category) from Home Menu
Hi, I find that Mega Menu is helpful feature and has many advantage. After using it, I need to remove the traditional default store menu from menu bar. I go to me Menus setup but there is no option to remove it. Is there any solution in this case?Can you add products with pricing based on a formula?
I am looking at adding products for a client that include made-to-measure curtains. So we need to be able to have the user enter a measurement in millimeters in a text box (along with other variations and attributes), and using a formula it will calculatePROBLEMS IMPORTING PRODUCTS TO MY ONLINE STORE
I have problems importing products on my Zoho commerce online store as most of the products could not be imported due to the following reasons 1. "product URL should be unique oral B toothbrush already exist". 2. "invalid value passed for UPC". 3. "attributeDisabling order cancellation option
How to restrict customer from cancelling an item in an zoho commerce order?Using gift vouchers
We would like to be able to offer a limited number of gift vouchers, of varying values, to our customers, and are looking for the best way to do this. We have looked at Coupons and Gift Certificates, but neither seem to fit the bill perfectly. Coupons:Change standard text strings?
Hi Folks - I'd like to be able to change the text "Add to cart" that appears in both the list and details view to "Buy now". For the life of me I can't figure out where to do that - can someone point me in the right direction?Change standard text strings?
Hi Folks I'd like to change the "Add to Cart" button text to "Buy Now". For the life of me I can't see where to do that. Can someone point me in the right direction? ThanksZoho eCommerce frontend
Questions about the Zoho eCommerce frontend 1) can different frontends (websites) be used? Zoho eCommerce is the backend with 3 or more websites. 2) how can the Zoho eCommerce frontend be customized to better fit Responsive Breackpoints? thanks best regardsNext Page
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Item 0 Stock update to Sold out.
Hi, can anyone help me with this? Is it possible for an item to be automatically marked as sold out or unavailable for checkout while still being listed on the website when the stock reaches zero?I Cannot Remove An Owner From Commerce App
Hello, Our recent Zoho admin has left the organization. I am trying to deactive his account, but I connot complete the task because he is the only administrator assigned to the Commerce app (an app we do not even use). While I can assign other users toTranslate my site
hello , How can I translate my site in frenchIssue with Cart API Implementation - Products Not Being Added to Cart
I am writing to report an issue I'm experiencing with the Cart API implementation. I have tried multiple approaches to add products to a customer's cart programmatically, but I'm encountering difficulties. API Request Approach I am making a POST request
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