CRM outlook plugin not installing properly
Cant seem to get the add in installed. I have win7 64bit and outlook2007. Looks as if it installs fine but there is no tool bar and nothing listed in the trust center.
PTO/PTA Volunteer Database
Trying to streamline our school's PTO/PTA. Any ideas? 1. Record volunteer names and contact information 2. Record the interests and skills of each volunteer 3. Record committee head contacts 4. Ability to link volunteer based on interest and skills to one or more committee 5. Ability for volunteers to register via this app - Very important Any suggestions would be appreciated. Thank you! Beth
Zoho CRM Android App Form Layout
Hi Another feature/question/suggestion. We have a customized layout for contacts and leads as I am sure most users do. But the Android App version of the layout does not seem to match the layout we have designed for our forms / views. At a basic level it should match. And yes we have reset the Android App as well. Thanks Gene
Zoho CRM Android / iPhone App attachments
Hi I would like to propose the ability to upload photos / attachments via the Phone Apps to Zoho CRM. A simple thing like a contact's photo for example I would think is a very simple benefit of putting the App onto a phone. We certainly have several uses this could be put towards for a multitude of things. Or perhaps something like Google+ / Google drive with instand upload of selected files to a specific contact. Many Thanks Gene
Outlook contacts
I need to understand if I synchronize my otlook contacts can I mark only business contacts - when I do a sync it looks like it will copy ALL Outlook contacts - I don't want my Mum in Zoho! How do I do this??
Zoho CRM - Contacts not Synching Into Outlook
We have the Outlook plug-in but a large amount of contacts in Zoho are not synching into Outlook, what can I do?
Permission Denied on Mail Merge (Microsoft)
Hi, we recently migrated our users to stand alone PC’s. The users have administrator rights but during the Mail Merge process (we are using Microsoft Office 2007) and it comes out “permission denied” (see print sceen). I ensure the following: 1. Plug-in was downloaded & installed: https://crm.zoho.com/crm/MailMerge.do?action=OfficePlugin 2. Web browser was configured as instructed in link: https://zohocrm.wiki.zoho.com/Zoho-CRM-Office-Plugin-Installation-Procedure.html#Configure_Web_browser_to_install_ActiveX_Control
Zoho MS Office Plugin Merge Output Data for Currency Fields
I have created a mail merge template through the MS Office Plugin. The output data from the currency fields are delivered without commas and with a decimal length different than what is specified in the fields within Zoho. Is there a way to format this data (or the fields in either Zoho or Word) so it appears in normal currency format in the merged document (eg. $10,000 instead of 10000.0)?
Email plug in for Outlook 2010 seems to sto pme sending any emails
Hi Hope you can help. I have a POP3 IMAP email account but since I have installed the outlook 2010 plug for zoho I have been unable to sending any emails. The error message I receive is Error 550 please see http://www.spamhaus.org/query/bl?ip=90.212.46.186 hope you can help as this is an issue for my business. Thanks in advance Andy
Problems with Outllog Plugin
I have installed the Outlook plug in but it does not display on the Outlook Toolbar. I have checked it is not on the disabled items list when you open the Help menu in Outlook. I have also checked it is active in the Zoho management interface that the product is activated. When I look under Tools - Trust Centre - Add Ins I see that the plug in is listed as being inactive. I have therefore clicked the Go button to manage Com items and then checked the box next to the plug in and clicked OK.
How can this be fixed?
I keep getting this (attached) error message. What is it and how can it be fixed?
outdated help docs
http://youtu.be/km0WWyFEGyk There are no more google gadgets apparently.
windows vista email plugin
Hi, Is it possile to use the Outlook plugin for the CRM with Windows Mail running on a PC with Vista operating system? If anyone has done this we would love to know. Many thanks, Bob Harrison
Problem with zoho crm pluggin for outlook 2010
Hello, I've downloaded and installed zoho crm pluggin for outlook 2010 and i don't find where i can loggin my account ! Can you help me ? Regards !
PhoneBridge and panasonic pbx
Are compatibles?
Is it possible to sync contacts one-way from Zoho to Outlook only?
I am not sure that this is possible now, and if not, this should seriously be considered for a future release -- I currently sync Outlook with Zoho CRM for contacts, calendar and tasks. But many people I speak to, including clients, may only want either select records being sent back and forth, or a one-way sync from Zoho CRM to Outlook. Is this possible?
Replying to Outlook emails that have been pushed to potentials
I have been using the Outlook Add-in to push emails to potentials quite easily. I also send email from potentials. And I can merge in the "potential name" as the subject of the email, so I almost have a nice Google-Wave-Like collaboration tool. The missing piece right now, however, is the ability to reply to an email that has been pushed in. This breaks the chain. So I must copy and paste or return to Outlook to maintain continuity. Does anyone have a work around for this or know if the ability to
Outlook Calendar not syncing properly
I am having a problem that after syncing Outlook Calender and Zoho the time changes on some events in Outlook. Plus if I have an all day event in Outlook it will sync it into Zoho correctly but it will then change the all day event to be 1am-1am and then it's scheduled over 2 days instead of 1. I've check my time zones they are correct but it only does this with certain events. Any solutions
Problems with Outlook Add On
I am testing the Outlook Add On (Outlook 2010), and I have major issues: 1. I received an email from a contact in outlook. I opened the email, went to the Add In tab, and hit "Send and Add to Zoho CRM". At that point, the email disappeared from Outlook. Is that supposed to happen? Can we configure it so that it does not erase the email from Outlook if I send it to Zoho? 2. When I went to Zoho to look for the email, I noticed that it had not added the email to my contact who sent the email. It
Outlook Plug In Issue
I downloaded the free trial of the Outlook plug in and then decided to buy a license for $3 a month. The trial version expired but now I have bought the monthly license. The issue is when i go to use it in Outlook it says i've been deactivated. So i went into the CRM settings and made sure Outlook plug in was activated and i even removed the plug in from my computer and reinstalled it but its still wont let me sign in. Does anyone know how to fix this problem as I can't get my emails into
New (Beta) Outlook 2010 Plugin Fails to show as an add-in
Hi, have tried repeatedly to install. No failure notice but the add-in just isn't there. Have checked Com-Add-ins but not registered. Tried to register manually but unable to do so. Help! Paying for this long overdue plug-in and it's not working! Thanks, Colin
Event times change after sync
I can't find a pattern with this but when I sync my Outlook Calender with Zoho Events in my CRM the times sometimes gets moved up an hour, my all day events also get changed to 1am-1am so now it appears over 2 days instead of one. This is not happen all the time but it happens regularly. I'll go back and fix it and sometimes it sticks and some times it does not. I have already missed 1 meeting because I didn't noticed that it changed the time. Is anyone else experiencing this the same issues?
Gmail Gadget Fails To Recognize Contact
New to Zoho CRM. I have set up the Zoho account, matched it up with my Google Apps account. I have received downloads of Gmail contacts. When I open a gmail email the Zoho gadget does not recognize that the contact is already in Zoho CRM contacts. I get the message "Sorry, Contact or Lead does not exist." When I go into Zoho, infact, the contact does exist. Is there a setting in Gmail I need to change? Thanks.
Microsoft Word ERROR when using Zoho CRM Mail Merge
Hello when trying to connect MS Word 2010 to Zoho CRM via the published Office add-in ($3/mo/user) - we are getting the following error (image below). I am testing Zoho CRM for a magazine article concerning mail merges, so it needs to work seamlessly. If we click "yes" to running scripts, the connection is made - but the application does not respond correctly (unable to add merge fields... unable to save... etc.) . If we click "no" - then the connection is aborted. I need this to work
How can I activate the outlook plug-in for a user?
As the Admin, how do I activate the outlook plug-in for a user. I have the liscense but can not figure out how to activate this option for a user? They are requesting this get done asap so please let me know how to do this... Thank You!
Historicize email as calls
Goog Morning, I need to know if is possible to historicize emails as calls. I need to view all emails when i click on a clients on in activity Goodbuy
Is it possible to change the Google Apps domain for ZohoCRM environment?
Hello We started to use ZohoCRM by adding ZohoCRM as an application from https://www.google.com/enterprise/marketplace/viewListing?productListingId=2533+17854168373705313802&pli=1 for one Google Apps domain let say www.google.com/a/domain1.com. Now we would like to change the Google Apps domain bounded with this ZohoCRM environment to another domain let say www.google.com/a/domain2.com. I've found only disable/enable switch in Setup/Apps & Add-ons/Zoho CRM for Google Apps setting page. Is it possible
email add-on not attaching emails to contacts
I have added the mail add-on to ZCRM. The problem I am experiencing is that it attaches the email history to the contact records only on SENT mail. I can not figure out why RECEIVED mail for contacts are not being recorded. Is this normal? It seems as if it did both for awhile, because some contacts have records of both happening. I have tested this multiple times since and NO received emails get attached now. Thanks for your help. Brad
Email
I've got a lot of time invested in Zoho CRM and I don't want to leave but the 250 email per day limit is way too restrictive especially in view of the many, many other CRM's out there which have far surpassed Zoho. Is there any chance this is going to change. I must migrate to a more modern CRM if so. Thanks! Paul
popup datei alte version
hallo warum öffnet sich wenn ich beim popup die datei öffne die alte version ? und wie kann man das ändern
No way to install/uninstall word plugin
No way to test this module, still have error message whaen connecting word. An error has occured in the script on this page line 25 char 904 Error expected ')' code 0 url www.zoho.com AND no way to uninstall the module either. an installation support fil _IsUser.dll could not be installed acces is denied
Mail merge in Word - dating letters
Hi We use Zoho to generate our outbound letters. However at present. we can see no mail merge code in Zoho that enters the date of the mail merge onto to the letter. We want the date to be static and fixed to the date of generation, for future reference. At the moment we use autotext in Word prior to uploading the template. But this is not good as it will either (1) show the date the template was uploaded (2) so that the letter shows the date of when the document is gone back into and opened.
google calendar setup just gives a blank page
Hi there, I tried this is different browsers, computers, and admin users. All give a blank page. https://crm.zoho.com/crm/setupInner.do?page=GApps.do?mode=showZG&tab=addons&in=googleApps I click on Calendar, then click "Set up Synchronization Scheduler". And then for a flash of a second, I see the setup page, before it redirects to a blank page. This screencast shows the process. http://screencast.com/t/Rx1si6qVfqRN
Outlook plugin: Add emails to Cases not just Contacts
I love the outlook plug-in to add emails to Zoho, but I have multiple cases for each contact, and want to put the email conversations with the particular case that I am referring to in the emails not just in the contact page. Please consider adding this as an opition to add email to Zoho CRM cases.
Problem with outlook plugin
I have the next problem when I try to add and outlook mail to zoho CRM "error while adding email"
Data sharing rules and MS Outlook CRM Plugin
If you set up roles and data sharing rules in your CRM organisation - Will the Zoho contacts to MS Outlook contacts sync only allow you to sync Zoho contact data that you have access to? Thanks in advance
Installation issue with MS Outlook Plugin
I am a brand new Zoho user and I can't get the MS Outlook Plugin to install. I purchased the service, enabled it in my account, downloaded the plugin, installed it on my MS Windows 7 64 bit laptop with a message saying the program installed. However, when I open MS Outlook 2010, no plugin appears and it is not on the list of Outlook addins. Needless to say, this is an inauspicious start... Please help!! Regards, Ray R.
Contacts imported from Cardscan not being found
Dear Team, The Contact Sync won't sync contacts originally imported from Cardscan. The plugin doesn't say that it's not syncing. No error message, no notification that it even recognizes that they are contacts, nothing. I can't use this if I don't even know which contacts are syncing, especially if they still have the Zoho category and I don't get any error. Are their any hidden fields Zoho is using to track syncing, or is it just using the category? Please fix this. About half of my contacts
Invox.com telephone add-on to ZOHO CRM
I am about to license the www.invox.com telephony solution for ZOHO CRM. Does anyone out there have experience with this add-on? It looks promising. Wonder if anyone can share their experience on the solution. Michael Kokernak Across Platforms, Inc. www.acrossplatforms.com
Associate email with different contact?
I'm often forwarded an email that I need to associate with a specific contact or lead in Zoho CRM. The contact is usually in the header information, but lower down in the email since they did not directly email me. Is there a way to associate the email with the correct contact in Zoho CRM using the Outlook plugin?
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