Zoho Phonebridge compatibility
Hi all, Is there somewhere a list of IPBX solutions that are known to be compatible with zoho CRM Phonebridge ? In particular, I wonder whether anybody has been managing to use it with Wazo or Xivo ? Thanks Jerome Guilmard
Should I use a Custom Function?
I seem to be stuck on how to accomplish the following. When I add a new lead and the Lead Source is "X", I want to have that lead assigned to a certain Zoho CRM Campaign. Once I save the Lead I know I can scroll down to the related records and add the Lead to the correct Campaign and maybe this is the easiest and most efficient way? Is it possible to add a Lead to a Campaign? And assuming yes, is this only possible using Custom Functions? Thanks!
achieving goal hardware idea
HI, I'm starting to build an hardware (using arduino) that will turn on lights and play music if a goal is achieved . the idea is to take the goal outside the pc screens. what kind of goal do you have? (open potentials?/ convert lead?/ close deals? ) if you want to get more information please let me know eli@midrag.co.il tnx Eli
Send form from Contact in CRM
I want to be able to click on a contact then "Send form" from within the contact to gather further details about the contact and to send other forms so they can upload files which then attach to their contact for review by staff. If a form is sent will it link to the contact? Let me if this is possible. Thanks
Show autonumber field in calendar entry for event
Hi all, I am new to Zoho but have been working hard to build a system that we can use. I have set up an autonumber field in the New Event form which is a unique job number. The idea is for this job number to appear in the calendar entry so when we perform the job and fill in a Zoho Form we have easy access to the number. At the moment the only way I can get this to work is if a new event is created, the user then goes into that event, copies the autonumber and pastes it into the description of the
Are There Any ZOHO CRM Specialists in the UK?
Hi all, I'm interested in seeing whether there are any ZOHO CRM Specialists within the UK who would be willing to travel to a company and take a few days to help streamline the CRM accounts, and make sure they're as efficient as possible. Does anybody know of anyone who can do this? Thank you!
Fields in format hh:mm:ss
Hi, I want to create a formula to automatically discount one field from another. But the information that I will manage will be in hours. Is there any way to create a field in the form hh: mm: ss in zoho crm?
Zoho CRM Weebhooks to PHP code
Hello, I'm trying to create a webhook that trigger contact or lead information when a field is updated, but I don't know how to do it. I've made webhook and I can send to a URL (requestbin, to test, for example). But I don't get a JSON format. I've followed a lot of tutorials, but I'm not able to do it. How could I do to receive a JSON like this in Zoho CRM? { name: Example lastname: Example mail: example@domain.com } Thanks for your help!
New Updates in Portals
Hello everyone, In our recent post we had listed out some of the benefits of portals and few actions that you can perform within. Here we'll take a look at few recent updates in the Portals feature: Add more non-client portals Other than the default client portal, you can now add more non-client portals by opting for the payment plan based on the number of portal users. You can create these non-client portals for the Leads and custom modules. Select a portal user type during the lead conversion During
Not able to genrate the accesstoken using refresh token.
Hello, I am using the refresh token for generated access token not able create here i got the output. I have attached code genrating the accesstoken and refresh token please check. Array
(
[refresh_token] => 1000.9eb87eba7593d87bb1bf215e08e6bd77.66363d84b9319cd4864c78285d2ab41d
[client_id] => 1000.DBP0HOVT03N617777555YGQ25PJ53Y
[client_secret] => 85dc3dfb1ab24da6a63300ad3b256305ec7ee4f4e5
[grant_type] => refresh_token
)
Mobile App: Insufficient Privileges to change Lookup Field Value in Blueprint Transition
Hi, I'm using a blueprint within the official android mobile app. Within that blueprint, there is one transition during which the user is asked to change the value of a lookup field that is linked to a custom module. The prompt comes up fine but upon tapping the lookup field I receive a popup saying "Insufficient privileges to perform this operation. Please contact your administrator." I'm using the app as the Super-Administrator of the CRM account. API access is enabled for that user and I encounter
Zoho CRM Quotes Module needs Upgrades
The Zoho CRM quotes modules is in need of a few key upgrades and for some reason this module does not seem to be a priority for Zoho. The Quotes module desperately needs: Ability to reorder quote items and insert items. Ability to pull descriptions from the products modules Ability to export perhaps from either the Sales Orders Module or Invoice Module direct into Zoho Books Ability to search the line items of the quote using the global CRM search. I believe that there is some thinking within Zoho
ZOHO CRM Workflow Cap of 50
I understand there is a workflow cap of 50 for each module for workflows is there any way around this? I run a entertainment company for acts across the UK and prices will depends on City. I tell customers on my website to fill out a form and they will receive a instant price...this is where zoho crm comes into play. There are 3 tier prices for each service. Example A) Service = Butler - Tier 1 = webstie.co.uk/butler-price-1 - Tier 2 = webstie.co.uk/butler-price-2 - Tier 3 = webstie.co.uk/butler-price-3
Map Fields from a custom module into a new Deal
Hi There! I want to map the details of a vessel into the deal field when a new deal is created. I have created a vessel module that contains all of the relevant details that will have be entered into the deal. I would like all of the additional details to auto-populate once I enter an IMO Number into the Deal (the individual number given to each vessel.) The IMO Number is also in the vessel module details. I know I need to use a custom function for this - unless anyone has any other suggestions?
CRM pour e-commerce
Est-ce que vous utilisez Zoho pour votre site e-commerce ?
RTL TOP MENU
Hello, the top menu (tabs) are showing only from left to right. can i change the view so i will see the top menu from right to left? thank you
Supplier quotes in ZohoCRM
I'm currently working on an installation for a client of mine. When creating a deal their specific business requirements are as follows: - They ask for a quote from their supplier (they are a services company so it'll be software licenses and the like). - They then use this quote to quote the customer, includng a markup. My specific issue is that I am trying to create a new module for supplier quotes. I'd like very much to be able to include the "Product Details" section that is in the current
Opt out emails
I just want to ask, what if I delete/move all the opt-out emails to recycle bin. will there be any restriction happen? Because I might be blocked or anything by the Zoho support if I'll do it. I have plenty of Emails opt out and I want to move them out on my crm.
How to add tags in InsertRecords API
can we add tags in when adding contact through InsertRecords API ? any exmaple please ?
Can't find a lead through search but can find through a view
Why is it possible to see a lead vie the Leads View and using lead source but I can't find the same lead when I do a search? All the other leads that were imported at the same time I can find.
How can you show all cases associated with child accounts on the parent account record?
Hi, we would like the ability to show all cases history of all the member accounts/child accounts on the parent record. What would be the best way to achieve this?
Focus Group 07 - Personalize record view with Canvas in Zoho CRM
Canvas View is one of the many new features rolled out in Zoho CRM this year. It lets you customize your Zoho CRM modules in ways that suit your unique business needs. With Canvas View, you can add images, customize field arrangements, and have custom buttons, fields, text boxes, background colors, and much more. Unlike List and Kanban Views, which place equal emphasis on all Zoho CRM fields, Canvas View displays your records based on necessity. This translates into a better user experience and greater efficiency.
Zia Voice Skills
I've asked a few of our sales reps to start using Zia Voice on the Zoho CRM mobile app. We will need to customize the Zia skills. I've been struggling with this. Are there video tutorials? Or examples? Also, does anyone know if it's possible to edit the preconfigured Zia skills?
I want sync ninja form file attachment to Zoho form.
Hi, i am using ninja form an purchased many extensions included Zoho extension from ninja forms. issue is my all fields sync correctly but file upload/attachment not syncing in proper way. Attached file just showing me html code in zoho. please guide me if i doing something wrong.i am using custom lead simple text field to get attachment from ninja form. is there any other option for this please guide me. Regards Ali
the ability to invite other CRM users to your events
We often have experts and managers attend meetings with sales representatives. Why can you not add another CRM user to your event without inviting them as a guest? If you could add them as a user, not a guest, then it would appear in their CRM calendar.
Business Card Not Attaching to CRM
I've been using zoho crm and the zoho business card scanner for about two years. In the last few months when I scan a business card, the information is stored but the business card is not attaching. I've tried deleting and reinstalling the card scanner app and no success. Logging in and out doesn't help either. Zoho support hasn't been able to figure it out. Anyone else have this problem?
How to change field language to the same selected as the locale one?
The language assumed on the dropbox options is diferent from the Language selected. I've selected English as Locale Language but in every dropbox options to select are in Portuguese. B. regards Rui Carvalho
Assignment rule and Zoho modules
Today, assignment rules works for imported leads, contacts etc.. as well as leads captured through web forms. I see two important enhancements, that I hope you'll consider: Integration: this feature is not working for leads captured from SalesIQ, Zoho Desk, or even Zoho Campaigns (for instance newsletter subscribers). As a single web-platform it's a shame not taking benefit of the integration The assignment rule works only if you have the data within the webform. I think that under certain conditions,
Help! Any way to get attention grabbing, marketing savy opt-in, landing pages
Like you do with Thrive Leads. That don’t require cost, modifications, special coding to integrate with Zoho? So far I am not finding one. It looks like you either have “plain jane”, business like, matter of fact contact forms with Zoho or Gravity forms that easily integrate with Zoho. Or you go with something like Mail Chimp that will easily integrate, partner with Thrive Leads and do your emailing there and not with Zoho. And don’t have to spend money on modifications or special coding. The
How can I filter the customer who don't buy for a period of time
My customer should have buy some product again in 6 months to replace the old one. So I want to detect that they buy from us again or we lose this customer. I want to create one field like Last Activity time but called Last buy date to collect the date of the latest closed won deals. and if this field is longer than 6 month It will change another field called 'customer loyalty' and change it to we lose this customer. Please guide me how to setup all of that. Regards,
Report Sorting
I have reports taht automatically generate each week. I wopuld like for tehse to be sorted in date order but cant find a way to do this. The grouping option isnt what we need as this groups our deals by dates. I would liek to be able to view our deals in date order. Can you advise is this possible?
courses management
Hi I'm trying to figure out if I can use zoho crm to mange courses we provide. For instance I need some sort of fuction to act as a course which I can then enroll stidents or mark leads as interested parties, email all the enrolled students / intrested leads etc... Can it be done?
Creating a conditional formula with IF ELSE and AND
Hi, I would like to create a statement where if specific fields are true, then I get a specific return type. For instance, I have a field titled "Do you own your own home?" with dropdown list as "Yes", "No", or "NA". Another field titled "Do you have an existing mortage?" with dropdown list as "Yes", "No", or "NA", and a field titled "Est. Credit (FICO) Score" with "Number" entry. I would like to setup a formula titled "Lead Rating" where if the following conditions hold true, then a specific
Custom Subform Data
I have a use case where a subform works perfectly, however it is useless to me if I am not able to use that data in templates. Is this something that is being worked on and if so, how long before it may be available? Thanks
How to track untouched leads?
Hi there! I'm working on a project and I need your help... Here is our process: When a lead is generated, the marketing team work on the qualification. Based on the info we retrieve, the lead status is updated from "To Qualify" (default value) to "MQL" or "Not Qualified" These information are used to assign the lead to a sales rep. For instance if the lead is MQL and country is France > Assign lead to John When the lead is assigned it triggers a notification to John, and to his manager. Now what
Zoho Community Meetups in the US East Coast - October
Hey there! Are you making the most of your CRM? Would you like to learn more about Zoho CRM, some tips and tricks and, network with your peers and our product folks? Several of our Zoho User Groups are meeting up all over the East Coast through October and November. This is a free event, so join the session that's closer to you and learn to make the most of Zoho CRM. CRM Insights | Workflow Rules | Assignment Rules | Blueprints | Macros | Feeds Miami Fort Lauderdale Tampa Orlando
Stop wasting our time, f*cking coders !!! Start thinking with your head and make an app for us!
In the beginning, I was impressed with Zoho! So many applications, so much functionality. It seemed that now nothing is impossible. Until you begin to understand the whole hopelessness of the situation. The great ideas and insights behind the products were spoiled by completely illogical and idiotic restrictions and architecture. Fuck us with mandatory fields that you choose for us ??? You do not know anything about the business! When will working call tracking ??? What is now on IO and androit except
'On Save' trigger
Hi, How can I trigger a function after clicking save? Currently I use a button, but it's not ideal. The function redirects to a Creator app that alters a value, then inputs and redirects back into the same CRM record. While i'm at it, why can't an action be triggered 'On User Input' like in Creator? This would be a really useful feature to have in CRM. Thanks!
New user "pending"
Hello I created a new user on my Zoho CRMPlus account. I paid a license for an additional user. In "Admin panel" I see my new user written in red "Pending". When I click on "Re-send invitation" I will write a message with "error". No activation email has been received on the new user's email address. What to do ?
Support For iFrame Sections in objects within CRM
It would be great if we could use iFrames in the CRM like salesforce offer. You can present all sorts of useful data from different sources. We have a number of data sources for instance in Tableau we would like to be able to show to salespeople within the CRM.
Next Page