Problems with Zoho Writer Online Word Processor, please help!
I need someone to explain to me why Zoho writer - online word processor keeps telling me that it cannot save my docs. Then when I have written 12-14 pages and try to spell check or look it over to print, it tells me to open it up in PDF file because the words are "hazy", I mean really. This is my third book I have written and never have I had so many problems. While I am writing it will have a pop-up stating "It ( Zoho is having a problem saving my work, I need to stop and try to save it before it
Adding a Request via Zoho API... Any way to set Channel?
Hi: Just in the process of integrating to the Zoho API... Hit a minor hurdle - so advice appreciated: I'd like our website to generate "System" support requests - these are actions that the support team needs to proactively follow up on that relate to a specific customer, vs. an actual support request from that customer. An example would be when someone's account's been disabled due to non payment and we want out team to follow-up. So, I've set up an additional entry in Channels called "System"
Event triggered outbound service call needs
I have a fairly simple use case I'm hoping can be handled in the architecture as it is today. I need to take an action when certain conditions are met, specifically with Zoho Support. For instance, when a support ticket is closed, I need to trigger an event to an external web service to allow me to do a customer satisfaction survey. Not seeing anything in the API documentation that indicates there is support for this kind of an outbound service call. Anyone tried to do anything like this?
Error Codes
Is there information published on the error codes that are returned by the Zoho Support API? I have been able to locate this in the past for other Zoho products (CRM, Projects, etc.) that I've done development for in the past. However, I was unable to locate this in the documentation for the Support API. Best regards, Chris
How can I edit an uploaded logo?
Have added an incorrect logo but am not able to remove or edit company logo anymore. Please help!
How to get email notifications?
Hello, when I open a ticket or support case, I put in the information of the person that needs the support with the email. I also put in the person that will be attending that case, but the problem is that the user does not recieve the notification and also the person attending the suopport does not recieve the email notification. Can someone help me out?
Enhanced Security for APIs and Web Forms
This announcement is to inform you that we are planning to enhance our security for APIs and Web forms. These changes will be mandatory from 4th November, 2011. Zoho-Support API Users We are planning to support APIs only in HTTPS mode, therefore you are required to make changes in the APIs that you are currently using. For more information, see the API Guide. Web-Form Users We're enhancing our security in the Zoho Support Web forms. Make the following change n the Web-to-request forms that you generated,
View a sheet twice with same url
Hi We have tried to integrate Zoho sheet viewer into our application. The scenario is that users can upload different types of files e.g tsv and we have different "viewers" for the files, we use Zoho for spreadsheets files. One problem, or I don´t know if it´s possible is that when we generate a link, we embed it into our application using a iframe and this works fine. The problem comes when the user have done other things in the application, in the same user session, and wants to view the file
Is it possible for a respondent to return to a form they have previously started completing and update it?
Hi, I have created a form that is quite long. I don't want to split it into parts. I want a respondent to be able to reaccess a form that they have previously started filling in and add more information. Is this possible? thanks Patrick
How to share a form to an email adress after pressing submit?
Hi, I need to know how to share a form to an email-adress/user after an user have pressed submit in an other form. Is it even possible? Thanks in advance! Oscar Taurell