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                                            • how do i add a hyperlink to a ticket submitted to zoho desk via zoho forms integration?

                                              hi there! my team uses zoho forms to collect information needed to complete a ticket. we use the zoho forms integration with zoho desk. two of the fields capture urls that the submitting teams fill out in the public facing form. when the ticket reaches
                                            • How to add a pre-filled form to a mobile app

                                              We are building a mobile app that API's lead info from ZOHO crm (leads module) and would like to add a refer a friend program via a ZOHO form the would prefill their info (Name, Email and Phone) whilst they add the person they are referring (Name, Email,
                                            • Zoho Forms - Trigger Action on Form Update

                                              Hi Forms team, I had a scenario today where I found that a critical piece of information was not being passed into a form through a query string and this was resulting in a related Zoho Flow failing to update a CRM record. As the only trigger for Zoho
                                            • Adding Sender Address with Basic Plan

                                              According to the knowledge base, I should be able to add Sender addresses with the Basic Plan. But whenever I try to add an email, it takes me to a search window and I cannot find any emails in the list. Even mine, which is the admin. email.
                                            • Different key account managers: want to send email notification upon form submission to the right person

                                              My organisation has several key account managers serving different companies. The form will be filled out by a representative of a company. I want the key account manager to receive an email notification with the form submission results when the form

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                                                                                                          • Sticky Posts

                                                                                                          • Important Update: WhatsApp Marketing Template Message Restrictions for US Numbers

                                                                                                            Dear Zoho Forms Users, We want to keep you informed about an upcoming change in WhatsApp's marketing messaging policy that may impact your communication strategy. Starting April 1, 2025, Meta will temporarily pause the delivery of all marketing template
                                                                                                          • DKIM Now Mandatory - Changes to Zoho Forms Email Policies

                                                                                                            Hello Zoho Forms Users, This post is to inform you about an important update regarding the authentication of all email domains in your Zoho Forms account. This year, we are doubling down on our commitment to deliver a secure, seamless, and empowering
                                                                                                          • Upcoming Webinar: A Fireside Chat about Advanced Approvals with Zoho Forms

                                                                                                            Hello form builders! Struggling with approval bottlenecks? Join us for an exclusive live webinar where we’ll walk you through Zoho Forms’ Advanced Approval workflows and how they can help you: Set up multi-level approvals with customized rules. Automatically
                                                                                                          • Important update in Zoho Forms: Enhancements for improved email deliverability

                                                                                                            Hello, form builders! We would like to inform you about some changes we're making in Zoho Forms to ensure the deliverability of your outbound emails. Changes to Gmail policies Gmail has updated its DMARC policy which quarantines emails sent with gmail.com
                                                                                                          • Tip #10: Automatically add tags to Zoho CRM records using form responses

                                                                                                            You may be using tags to filter records, create reports based on specific tags, or let your sales team to know which clients to give priority to. Don't skip tagging for the crm records added via forms. The tags can be set to be automatically captured during the form submission. How it works When you set up a configuration to push form entries into CRM, you can add a tag to them automatically. The tag value can vary based on the respondent's input (captured using form fields), or you can include a