getting { code: 120121, message: 'Invalid Custom field index provided.' } while creating contact in zoho inventory
{ contact_name: String(mobileNumber), custom_fields: [ { value: "", index: 1, }, { value: "", index: 2, }, { value: "", index: 3, }, ], } This is my custom_fields Please can anyone tell why I am getting this error. Hoping for fast reply, thanks in aRaising sales invoices and sales order
When raising an invoice or sales order , I have the ability to come up with any item details I want which is not right . For instance instead of Nike_test my intern spelt out just Nike (note this doesn't exist in my inventory list ) and he was able toZoho Finance Limitations 2.0: #21 Tracking Serial Numbers for products with transactions
Scenario: User sells widgets and decides at a later date to track serial numbers. The user is unable to do so because the following error pops up: Almost there, but... Serial Number cannot be enabled for items which already have transactions What is theQuantity available not matching up with Physical Stock
I'm unable to make an inventory adjustment to have the actual adjusted amount reflect under physical and accounting stock The physical stock is 155.08 and I tried to make an inventory adjustment to 208. It shows under Quantity Available that it is 208Integrate Zoho Inventory with Woocommerce
Please can you help me? I have an online sales platform using woocommerce and I want to sign up for a Zoho Inventory account. How do I manage my orders without having to switch to Shopify. Please help. Very urgentUpload files via API
I want to upload files via API to sales order module or package module. there is no API enabled. What workaround do we have? regards, JSItems purchased history by customer
I have Zoho Inventory. My sales rep needs to be able to see a list of items purchased history within the customer details. Now we can only see a list of invoices that we can click on. How can I get Item History for the customer to display? Can I placeShopify integration - items not syncing properly
Hello, thanks for your time and assistance to read and provide a response I have integrated my shopify store with zoho. After syncing items, I made changes to shopify products. Names, SKUs. added and removed products. After that, I am having difficultyConversion between multiple units of measurement
Hi, I want to be able to convert a box of 4 units of Item B into 4 individual units of that Item B. Example: In my purchase order to our supplier I specify 10 boxes (each with 4 units/box) of Item B. However, as I sell Item B by the unit, I need the inventoryItems sent, returned and not yet invoiced
Hi all, This is my scenario: 1. I get an order from a customer 2. I send the items 3. The customer sells some, and returns the others 4. I invoice the items sold and return the other to the stock (or destroy them, if they are damaged) How would you captureINVENTORY SUPER SLOW 6/3/24 AND 6/4/24
Is there a reason why inventory is so slow. when saving an invoice in draft yesterday (just 1 example) it took 34secs. when i asked the help/chat, they just said, "With regards to this, our backend team is already checking on this, please share us yourUNIT OF MEASUREMENTS
Hi guys!..at professional plan free trial I tried to search for Unit of measurements to be enabled from preference list but I didn't see it so is it available after i make payment for this category of plan? .How to track manufacturing / production and then retail for a small apparel brand
Hi, I have a small apparel brand where we make for example dresses. Most of the dresses are custom made and in very small quantities. Is it possible for me to use Zoho inventory to track manufacturing and retail. Should I be adding items and then makingMutiple Suppliers for a single item.
My question is fairly simple. What is the best way possible to have a single product listing powered by multiple suppliers? For example, we get potatoes from several farms, but the customer does not need to know this information to make a purchase andHow to get all the items in Zoho inventory?
I'm currently attempting to get every item from Zoho inventory since it appears that the default call only gets 200 records. The problem is that the only way I could find to get more than 200 records is in CRM but I couldn't find any way to get more thanZoho Finance Limitations 2.0 #20: Inventory Management System with no proper "Stock Count" Report.
Zoho inventory does have some nice features, however like Zoho Books, the reporting side of things comes up short. Being labelled as an Inventory Management System you would hope it contains a decent Stock Count report but unfortunately it does not (orAdd an "Issued" option/stage to Assembly Orders so that Assembly Orders can be sent to production, and once assembled, the AO can be completed.
Currently, an assembly order (AO) in Zoho Books is a single stage process (Create AO, Save, done). This does't always reflect how businesses operate in manufacturing/assembling. It would be good if we could 1. Create and assembly order (as a draft), 2."Ghost" Committed Stock
We're experiencing an issue where an item is marked as having committed stock but no associated listings appear on the Committed Stock Details report. Additionally, there are no standing sales orders that haven't been shipped that would possibly accountAPI: I can´t see line items in salesorders
In the API documentation, I can see that in the salesorders section https://www.zoho.com/inventory/api/v1/#Sales_Orders there should be the detail of the line_items, however, when obtaining the information that section is not shown.Zoho inventory, record payment, Paid Through
Hi. When recording a bill payment in inventory, there is a "Paid Through" field with accounts. Is there a way to edit this list?Introducing Batch Tracking on Zoho Inventory!
Ever wanted to track the expiry dates of your products so that you may be able to sell every item that arrived in a batch? Ever wanted to curb the instances of selling defective units to your customers? Well, your wait is over! We have something that would help you do all these things and more. Zoho Inventory is happy to announce the release of its much-awaited feature, Batch Tracking! What is Batch Tracking? The term Batch Tracking, in its primal form means, to track a group of items with similarMultiple Purchase Receives with one Bill ?
Hello, On many occasions, our supplier may only deliver part of the PO and bill us for the whole order. How do we manage the PO with multiple purchase receives and only one bill? Currently, im unable to merge 2 purchase receives into one bill? AnyDifferent reports for different payment terms
Hi all. Can you please advise me, I need to display reports for invoices issued in Zoho Inventory. My boss wants different reports for different payment terms. We have two types of payment terms - prepayment and deferred payment 30 days. Can you tellIntegration With Takealot & Bobgo of South Africa
Hello, please integrate with South African marketplaces such as Takealot and Bobgo. Takealot is by far the biggest and there are others such as Makro, and Amazon is expected to launch soon. We have to manually enter each Takealot sale on Inventory whichSandbox for Inventory?
Does Zoho have any plans to introduce a developer sandbox (like Zoho CRM) or environment for Zoho Inventory? I find myself working in inventory frequently for the last few months part of my development work sees me working with Deluge, Flow and the InventoryI want to export items with pictures How to do it?
I want to export items with pictures How to do it?'I have received payment' checkbox UI quirk
Hello On the invoice creation screen in Zoho Inventory/Books, there is the option to select 'I have received payment' down below the item table and record the payment there rather than as a separate step, a feature we have been using lately particularlywhere do I get the correct OrgID?
Hi everyone. I decided today to try to solve a problem using Deluge function. For this I need to get all the products that lie in the sales order on which the trigger in Flow was triggered. This is the line where the error occurs: inventoryOrder = zoho.inventory.getRecordsByID("SalesOrders",XXXXXXXXXXXXXXXXXX,MySO_ID);Paramétrer TVA dans les factures automatique
Bonjour, Je suis nouvelle sur Zoho Books et inventory. Auparavant j'étais chez quickbooks, mais le logiciel a fermé en France. Je me suis tournée vers Zoho Books car je cherche un moyen d'automatiser ma création de facture via ma plateforme de vente Etsy.Multiple Suppliers for a single product
What is the best way possible to have a single product listing powered by multiple suppliers? For example, we get potatoes from several farms, but the customer does not need to know this information to make a purchase and we do not want to list potatoesLimit on number of shipping addresses
We have some B2B customers whose business partners place orders on us. These orders are billed to the B2B customer, but we will add a shipping address for the business partner who places the order, to whom we ship the order. In the course of transactionsCustomer Portal and Vendor Portal will soon be hosted on a new domain
Dear users, We're changing the Customer and Vendor Portal's default domain from inventory.zoho.com/portal to inventory.zohosecure.com/portal for security reasons. Starting from 5 June 2024, customer and vendor portal users will automatically be redirectedcustomizing the Inventory dashboard
Hey, everybody. I am dealing with Zoho Inventory right now. In the dashboard of the application, there is a report of top selling products. Is there any way to customize the appearance of the report? If for example I want to view it in tabular form? IManufacturing Support
WE like to see the process manufacturing support to create recipes , routers , work order, production completion and product cost.Merge Inventory - Same item, slightly different SKU
I have an issue and not sure how to solve. I have multiple selling platforms. I use Zoho just for inventory control. On certain sites I have had to add a digit to the SKU, so for example the SKU is R2000 and on certain sites its R2000a. Can I link / mergeShip labels are incorrect
Please please help our shipping labels are not formatting properly. It is pulling the sold to company name and it flips the address 1 / address 2 lines each shipment - so all our labels ar looking backwards and we have to sharper black out the companySalesperon PlaceHolder
Hello, I want to add the salesperson in an invoice email notification but salesperson is not listed as a placeholder. How can we get this done? Thank youHow can I import product images into Inventory?
I have over 2000 product images to import. Can this be done in bulk? Doing it manually will take far too long. John Legg Owner: The Debug StoreAdding VENDOR SKU to PURCHASE ORDERS
how can we add the Vendor SKU when issuing a Purchase Order , so the PO shows the Supplier SKU and our own Internal SKU , which is what we want to receive into the system .Record Payment At Invoice Creation
Hello, I'm certain I was able to record a payment on the invoice creation page but I no longer see it. How do we get this working again? THank youNext Page
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Are you tired of switching between apps and exporting data to build customized reports? Say hello to smarter & streamlined insights! Join us for this exclusive webinar where we explore the power of the Zoho Inventory–Zoho Analytics integration. LearnCategorize Items with Item Headers
Hello customers, Did you ever want to classify items based on specific categories to help your customers understand your invoice better? With the new Item Header feature, you can easily categorize items in your invoices and estimates and give them a common title. Item Headers are available in the Invoices, the Recurring Invoices and the Estimates module. It can be carried forward from estimates to invoices at the time of converting the estimates. To add an item header: Go to the Estimates, InvoicesWhat’s New in Zoho Inventory — Latest Features, Integrations & Updates | December 2025
Zoho Inventory has evolved significantly over the past months, bringing you smarter, faster, and more connected tools to streamline your operations. Whether you’re managing multichannel sales, complex fulfillment workflows, or fast-moving stock, our newestZoho Inventory Now Supports VeriFactu for Businesses in Spain
Starting from January 1, 2026, Spain requires real-time invoice reporting for all B2B transactions. From July 2026, this requirement will extend to B2C transactions as well. All reporting must be carried out through the VeriFactu to AEAT (Agencia EstatalWhat's New in Zoho Inventory | August – October 2025
Hello customers, The last quarter has been incredibly productive! We've released a powerful slate of new features and enhancements in Zoho Inventory designed to give you better control, greater efficiency, and expanded functionality across your inventory
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Auto tracking URL generation based on Carrier
Hi, While creating a shipment order for a package in Zoho Books, I have a requirement that for example, if the carrier is Delhivery and tracking number is 1234, then can automatically the tracking link/URL be generated as www.delhivery.com/1234. Similary,What’s New in Zoho Inventory — Latest Features, Integrations & Updates | December 2025
Zoho Inventory has evolved significantly over the past months, bringing you smarter, faster, and more connected tools to streamline your operations. Whether you’re managing multichannel sales, complex fulfillment workflows, or fast-moving stock, our newest
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What’s New in Zoho Inventory — Latest Features, Integrations & Updates | December 2025
Zoho Inventory has evolved significantly over the past months, bringing you smarter, faster, and more connected tools to streamline your operations. Whether you’re managing multichannel sales, complex fulfillment workflows, or fast-moving stock, our newestZoho Inventory will discontinue support for older browser versions soon
Hello users, Starting from May 15, 2024, Zoho Inventory will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older thanZoho Finance Workshop 2023 is coming to the USA. Meet the experts, get exclusive training on Zoho Finance apps and more.
Hello all, We'd like to invite you to our biggest Zoho Finance workshop in the United States. After a brief break, we are excited to be back. This year, we're bringing together our customers and community members for two days of curated hands-on sessions,Celebrating our Zoho Community SuperBuds
The SuperBud program recognizes the efforts Zoho users put in to help the rest of the community thrive and grow in their individual Zoho journeys. Be it the ZUG meetups or these forums, several Zoho users including our MVPs andZUG leaders, have steppedAuthtoken Deprecation for Zoho Inventory APIs
UPDATE (7 July 2021): We've extended the deadline to 30 August 2021 for converting Authtokens to OAuth. Hello everyone, The usage of Authtokens to authenticate API calls is being deprecated on 30 August 2021 across Zoho's Finance suite of products,
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