i can't receive emails. i am able to send emails.
I am not able to receive emails from anyone. i am able to send it.
refund
Where is my refund? Why has no one gotten intouch with me. I requested a refund of the lite, standard, and upgrade users purchases for the zoho account.
My email is blocked
Dear, My email was blocked, they said "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked", Please help me. Thanks and best regard
User marked as SPAMMER. Mail Fetch has also been disabled for any active POP accounts.
I have the problem. I am the administrator for teman.com.ua One of our accounts has been blocked saying this: User : kh@teman.com.ua Details :User marked as SPAMMER. Mail Fetch has also been disabled for any active POP accounts. I cannot change the disabled account in the control panel as it says that it is for paid users only. Can you please help?
Recover email deleted zoho mail
Good afternoon. I am with a collaborator in my company, who today, 12-19-2016, improperly deleted several emails. I would like to know how I can do to recover the same. Her email is adm@dutratrentin.com.br Is there any way to recover them?
ResponseCode 421, Host not reachable
Can you explain about this error:: Your message did not reach some or all of the intended recipients. Subject: RE: Kumar here..!!! Kindly get in touch for all your IT Requirements, Call me : 00971566628384 Sent: 12/30/2018 5:58 PM The following recipient(s) cannot be reached: on 12/30/2018 5:58 PM 550 5.4.6 Unusual sending activity detected. Please try after sometime. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_blank>Learn more.</a>
POP access blocked
Hi, The POP access has been blocked due to the 1GB limit. I am trying to take a backup of the old email to Gmail to create space, but i guess I have run into the limit. Could this limit or the POP block be removed? Thanks in advance
erro de cname
Ola estou tentando criar um email mas esta dando erro meu dominio é no registro.br esta é a mensagem que estou recebendo Não há registros CNAME encontrados para seu domínio. Sugerimos que você adicione o registro CNAME recomendado (zmverify.zoho.com) ou tente outros métodos. Saiba mais sobre os motivos da falha
problema de configuração spf
Boa tarde nao estou conseguindo configurar o spf meu dominio é do registro.br mensagem informada é Não foi possível obter o registro TXT para o SPF neste momento. Se você adicionou o registro TXT agora, aguarde 30-45 minutos para que as alterações se propaguem e tente novamente.
problema de configuração mx
boa tarde nao estou conseguindo configurar o MX segue a baixo a mensagem mostrada meu dominio é o registro.br A seguir estão os registros MX disponíveis para seu do: Endereço Prioridade Status Nenhum registro MX encontrado para o domínio
apple mail app doesn't download some messages via IMAP
Hi, I've recently set up our company's emails via IMAP instead of POP (as I'm not able to login via pop anymore for some reason...) and it seems that not all of new incoming emails are downloaded via Mail app on osx. I can see those mails within zoho web client however... IMAP settings done accordingly to zoho instructions. There are no tags presetted, there is no additional spam filter... Any hints?
Outlook 365 wont connect now since upgrade
Hi not sure if the upgrade is a red herring but I had some issues last week trying to add a diffreent domain to my account but deleted that in the end. in my outlook 365 on my computer (Not OWA) I deleted the hello@openformula account then tried to Add back again. It doesn't matter what setting I try I simply cannot get it to connect. I also have Outlook installed on my laptop which is sending and receiving OK. Please could you investigate why Outlook will not connect for info one ofthe errors
Zoho Server Blacklisted by ZapBL and SORBS
Hello! I use Zoho to manage my e-mails of my domain. Customer said me that they cannor receive my emails because 135.84.80.218 IP address is listed on SORBS SPAM and ZapBL. What can I do to solve this problem? Can you get it delisted, or change the IP I'm using? Thanks, Ivan
Users Cannot See Past Emails From Group Email
I have added a few users to my email group. However, they are unable to see the emails that have been sent to that group in the past. There is currently no way to do that and it is EXTREMELY important! I have tried sharing the folder with the emails with the users. However, they cannot use the search feature on shared emails now. Why?! I need my users to be able to have past emails from the group I have added them to.
How to import contacts from Gmail?
Hi, I'm new to Zoho and would like to import my Gmail contacts into my Gmail account. Can someone direct me to directions for this? Thank you. Marcy
Email problems
I had ZOHO set us as my primary email a business email but now I have moved that domain name to a new hosting company. Now emails out and in have stopped. What needs done to have emails active again ? This email is working OK onlineoffice@irishshopper.com for any replies to this message.
Multiple Domains
Is there possible to pay the zoho mail subscription based on domain ? I own multiple domains, but each one is related with a different organization, that has your own method of payment. I want to manage the domains and email accounts using a single panel access, but to pay, I need to split based on domain.
How to configure my Zoho email on my iPad
Hi, I’m trying configure my Zoho email on my ipad. I followed the procedure and as resault I can send emails from my ipad but I can not receive them. Can you please help me? Thanks in advance
How to recover gmail password on mac
You can recover your Gmail password by using the Mac operating system as you have recovered in the Microsoft operating system. Mac operating system is a virus free operating system which provides the strong security. So if you forgot the password and you want to recover your password to keep secure your account. You can follow the steps below. · First of all log in your Mac account on the Mac operating system · Go to application by finder option. · Then go in keychain access
Search not working well
Hi there, My search is a little off. I search and get some results, but seems only newer emails. Can you please re-index my search? Cheers David
List Search Results REST api is not working
Hi, List Search Results REST api is not working properly. When I search the mails without attachments or flags using has:-attachment or has:-flag. It's returning mails having attachments and flags.
Ootlook 2026 can send and receive. Outlook 2013 can receive but not send
Two users (two computers) on our account. Outlook 2016 on one computer can send and receive. Outlook 2013 on the other computer can receive but not send. Settings on both Zoho mail and the two Outlook versions look identical. Any suggestions on what is causing the problem?
All inbound email bouncing "553 Relaying Disallowed" - critical error
Obviously dozens of issues on this topic without a single satisfactory solution. I also raised tickets as this is a business-critical problem, but no response. It appears I've been without inbound email for the last 2 days. Problem began with moving nameserver and webhost a couple of days ago. MX records correct and verified. But all email is bouncing with this error. Originally I thought it was just gmail, but now the problem is with all mail senders. Hardly a recommendation for your service when
5.7.1 Unfortunately, messages from [135.84.80.227] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3140).
Technical details of the failure: 5.7.1 Unfortunately, messages from [135.84.80.227] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3140). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [BY2NAM03FT005.eop-NAM03.prod.protection.outlook.com] ----- Transcript of session follows ----- Return-Path:<maranas@automotorespakatnamu.com> Received:from NAM02-CY1-obe.outbound.protection.outlook.com (mail-oln040092004037.outbound.protection.outlook.com [40.92.4.37])
Mail Forward Failure
I'm getting Mail Forward Failure for all the emails going to my Zoho address. None of them are getting forwarded to my Hotmail account.
Outlook 2019 Exchange Activesync S/MIME cert problems
Hello, I would like to ask for a help, please. I have just installed Outlook 2019 (not 365) and I am trying to configure it for sending digitally signed emails (exchange activesync). In every email it says digital signature is not valid (with yellow triangle alert). Certificate is installed correctly (tried it with another nonzoho email account at Outlook 2019 (IMAP) and it is working fine. S/MIME is configured correctly as well, so I would like to ask if it is something @Zoho side. Thank you.
Create a simple email listing
I've spent the entire day attempting and researching how I can create a simple email list. I need to send regular emails out to 2 different groups of people and would like to create listing for each. Too timely to drag each name into the TO field with each email. At the present, I've created a group called "MA Board" and was able to only add @seatrailma.com (our domain) email addresses. It will not allow me to add any other types of email accounts. Please help! Thanks, Candy
Forwarding emails
For several years I have had our main email address forwarded to my own user/email (both in Zoho). I discovered today that the forwarding has not work for over one month. What have happend? What can be done to get this back on track?
Ubuntu zoho thunderbird wrong password
Hey While attempting to integrate the zoho mail account with the Thunderbird client, I get the wrong password. I have checked everything a billion times and I am 100% sure that the password I use is the most appropriate. What can I do? Please, use a simple language, I am a simple man ...
I can't send to my 30 students - need to do this now - this morning!
My acciount is blocked and won;t let me send to my 30 students - as it somehow has determined my emails are spam! I have used this account without a problem all year (2018) and today - I get blocked! Please can this get fixed, I'm under a time crunch here.
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
I get a message as in title when trying to send e-mail. Can you help about this?
Not receiving any emails?
Hello, I just setup Zoho with my domain and I'm liking it so for. Although, Through some testing I've noticed that I'm not able to receive any emails. I can send emails without a problem. Except to @mail.com participants, for some reason my mails end up in the trash for them. I've tried sending mail to myself with (Hotmail, Gmail, Mail, & Yandex) without any success. All the email senders are whitelisted so they don't get marked by spam. I set everything up correctly and according to the 'Domain'
Some Incoming Emails Not Reaching Me (dmarc policy)
Hi I have been alerted recently that some emails are not getting through to me (and not in Spam folder). After some experimentation my wife replied using an aol.com account which failed to send. The technical reasons are below: Could anyone shed any light on this? My Domain is verified with Zoho and has DKIM and SPF authentication so I don't understand why AOL is blocking it (the same aol email account was able to send emails to another email account that I own on 1and1 without any authentication!).
How do I change Primary Email address?
I want to send emails directly from Zoho. I originally setup the account under my Gmail address. But I want to send emails from my business domain email address. When I try to edit my primary email address, however, I keep receiving the message: "Email ID already Exists" How do a change this???
E-mail forwarding randomly doesn't work
Hello, Randomly some e-mails are matching my forwarding filter criteria but are not being forwarded, I know they are matching because in the same rule first it forwards, then it moves to a specific folder and then it is marked as read. The e-mails are being moved and marked, but never reaches its destinations. This happens a lot, and makes me feel very uncomfortable and doubtful about the solution/feature, and this feature is the main reason that made me became a paid customer. You can see the filter
Email can not reach the recipients?
I sent 4 camapaigns to the group mail of my team (all in gmail) but noone received it. The preview and test email can find it ways but the official one can not? How can I fix it?
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.
My domain is @retailindia.co Please enable to access since I am not able to create the email ids. Thanks
Setting up personalized email with a Google Domain
I'm struggling to set up emails on Zoho using our 'family' domain name held on Google Domains. Zoho help desk just gives one CNAME address, but google domains wants 2 to progress.. I'm at a lodd what to do.
Problem Email Outgoing Blocked
Dear, I would like if you could help me with my email account that is blocked, I have tried to unblock it with the link that appears in the header of my inbox, but I could not ... In addition this block seems to me that it occurs because in my mailbox there are spam mails to mails @ hotmail.fr / @ orange.fr that do not exist and therefore arrive mails from mail delivered problem .. if you can help me please thank
Zoho's Email IP blacklisted. Problem sending email to client.
Hi, Looks your email IP 74.201.84.154 is being blacklisted and our email to our client is getting rejected. Here's the response email when we tried to send to one of our clients: Error, ERROR_CODE :553, ERROR_CODE :5.3.0 74.201.84.154 Your message was rejected for possible spam/virus content.Please ask your email provider to visit http://emailadmin.registeredsite.com for resolution. I used the mxtoolbox.com and typed in Zoho's IP 74.201.84.154, and it's indeed blocked. Please have this IP removed
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